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Service Desk Assistant Jobs (NOW HIRING)

... service. The Front Desk Assistant is responsible for answering all incoming phone calls, referring inquiries, greeting visitors, receiving, and dispatching parcels and providing general clerical ...

Front Desk Assistant It's fun to work in a company where people truly BELIEVE in what they're doing ... Friendly, professional, and customer-service focused. * Excellent interpersonal and communication ...

Service Desk Columbus, OH onsite Contract Role Description: The Service Desk position provides ... Regards, Ashutosh Pasbola Assistant Manager | Syntricate Technologies Inc. Direct: (781)-552-4332 ...

Front Desk Assistant Are you interested in building a career that makes a difference and creates a ... A minimum of six (6) months of customer service representative (CSR) and/or general office ...

Showing results 41-60

Service Desk Assistant information

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$10

$20

$33

How much do service desk assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for service desk assistant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Service Desk Assistant vs Help Desk Technician?

AspectService Desk AssistantHelp Desk Technician
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ are commonHigh school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentOffice or remote support; front-line customer serviceHelp desk or support center; troubleshooting technical issues
Employer & IndustryIT support teams in various industries, including corporate and governmentIT support roles in corporate, healthcare, and educational sectors
Search & Comparison IntentOften compared for entry-level IT support rolesRelated role with more technical troubleshooting responsibilities

The Service Desk Assistant primarily handles basic customer support and administrative tasks, while the Help Desk Technician focuses more on technical troubleshooting and resolving IT issues. Both roles require similar certifications and work environments, but Help Desk Technicians typically possess more technical skills and handle more complex problems.

What is a service desk assistant?

A service desk assistant is a support professional who helps users resolve technical issues, often providing assistance with hardware, software, and network problems. They typically work in IT support environments, using tools like ticketing systems and troubleshooting procedures to ensure efficient service delivery.

What cities are hiring for Service Desk Assistant jobs?

Cities with the most Service Desk Assistant job openings:

What are the most commonly searched types of Service Desk jobs?

The most popular types of Service Desk jobs are:

What states have the most Service Desk Assistant jobs?

States with the most job openings for Service Desk Assistant jobs include:

Infographic showing various Service Desk Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Full-time

Posted 4 days ago


Job description

Grunley is looking for a personable, proactive, solutions-oriented Front Desk Assistant that will play a vital role and serve as the company's first point of contact with clients, subcontractors, vendors, employees, and the general public and as such provides a critical public relations service. The Front Desk Assistant is responsible for answering all incoming phone calls, referring inquiries, greeting visitors, receiving, and dispatching parcels and providing general clerical support.

This position reports to the Office Manager/Operations Administrator (OM/OA).

The weekly work schedule will be from 7:45 am - 5:00 pm, Monday - Friday with an hour Lunch, a 15-minute morning break and a 15-minute afternoon break. The Administrative Assistant - Operations must provide advanced notice for any unforeseen absences and delays no later than 6:00 am the day of to plan for coverage.