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Service Desk Associate Jobs in Howe, IN (NOW HIRING)

Rural King

Front End Lead

Angola, IN · On-site

Ensure comprehensive training for new front end associates and oversee their development. * Oversee cashier transactions and customer service desk layaway transactions including monthly layaway ...

eth

Associate Design Consultant

Wayne, IN · On-site

We believe our associates are our greatest brand ambassadors, and we value talent, entrepreneurial ... Operate the information desk including answering phones, providing customer service, and managing ...

eth

Associate Design Consultant

Wayne, IN · On-site

We believe our associates are our greatest brand ambassadors, and we value talent, entrepreneurial ... Operate the information desk including answering phones, providing customer service, and managing ...

eth

Associate Design Consultant

Wayne, IN · On-site

We believe our associates are our greatest brand ambassadors, and we value talent, entrepreneurial ... Operate the information desk including answering phones, providing customer service, and managing ...

eth

Associate Design Consultant

Wayne, IN · On-site

We believe our associates are our greatest brand ambassadors, and we value talent, entrepreneurial ... Operate the information desk including answering phones, providing customer service, and managing ...

eth

Associate Design Consultant

Wayne, IN · On-site

We believe our associates are our greatest brand ambassadors, and we value talent, entrepreneurial ... Operate the information desk including answering phones, providing customer service, and managing ...

Home Depot

Cashier

Three Rivers, MI · On-site

$10.75 - $14.75/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Coldwater, MI · On-site

$11.25 - $15.25/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Coldwater, MI · On-site

$11.25 - $15.25/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

Home Depot

Cashier

Three Rivers, MI · On-site

$10.75 - $14.75/hr

... Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by ...

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Service Desk Associate information

See Howe, IN salary details

$7

$18

$34

How much do service desk associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for service desk associate in Howe, IN is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $21.30 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What cities near Howe, IN are hiring for Service Desk Associate jobs?

Cities near Howe, IN with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Howe, IN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,764 per year, or $18.2 per hour.

Fitness Information Desk Staff

Beacon Health System

Elkhart, IN • On-site

Part-time

This job post has expired today. Applications are no longer accepted.

Beacon Health System rating

6.7

Company rating: 6.7 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

534th of 898 rated healthcare providers

Job description

8% Shift Differential
Reports to the Director, under direct supervision of the Member Experience Coordinator. Is responsible for performing functions of greeting members & guests, reception desk duties, minor maintenance, cleaning and securing the facility.
MISSION, VALUES and SERVICE GOALS
  • MISSION: We deliver outstanding care, inspire health, and connect with heart.
  • VALUES: Trust. Respect. Integrity. Compassion.
  • SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Performs receptionist duties, minor maintenance, cleaning and securing the BHF by:
  • Greeting members & guests, receiving membership cards, monitoring clients' access and logging information into computer system, as appropriate.
  • Answering client questions and inquiries regarding BHF operations, including demonstrating or answering questions on the club policy and procedure.
  • Following emergency procedures as outlined in operations manual.
  • Scheduling and processing massage appointments and other special events, utilizing club computer system.
  • Applying and enforcing BHF rules and regulations, as directed.
  • Receiving complaints, comments, and/or suggestions from clients and promptly taking appropriate actions; utilizing BHF's Member Experience Vision.
  • Maintaining adequate supplies of items such as: cups, towels, toiletries, forms, brochures, schedules, snack items, pro-shop items, computer supplies, etc.
  • Performing regularly scheduled light cleaning maintenance duties, i.e., vacuuming, dusting, collecting towels, glass cleaning, wiping sinks and countertops, refilling amenities (e.g. soaps, shampoos, deodorants, etc.) and general cleanup.
  • Folding and maintaining towel supplies in locker rooms and preparing soiled towel carts for pick-up and delivery by hospital distribution and laundry service company.
  • Processing and completing sales and balancing the cash drawer on a shift basis.
  • Monitoring inventory of snack bar and pro-shop items on a shift basis.

Lives out the BHF Member Experience Vision `World Class Hospitality in every interaction by:
  • Communicate effectively with all members & guests with patience and ability to provide assistance when needed following our guidelines.
  • Assisting with conducting facility tours and explaining the club's pricing and enrollment process.
  • Understand and explain the programs and services being offered throughout the facility; along with complete registrations for these programs and services.
  • Assisting in areas of babysitting, after hours or membership if/when needed.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
  • Assisting with the production of BHF newsletters, mailings, member surveys, etc.
  • Completing other job related duties and projects as assigned.

ORGANIZATIONAL RESPONSIBILITIES
  • Associate complies with the following organizational requirements:
    • Attends and participates in department meetings and is accountable for all information shared.
    • Completes mandatory education, annual competencies and department specific education within established timeframes.
    • Completes annual employee health requirements within established timeframes.
    • Maintains license/certification, registration in good standing throughout fiscal year.
    • Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
    • Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
    • Adheres to regulatory agency requirements, survey process and compliance.
    • Complies with established organization and department policies.
    • Available to work overtime in addition to working additional or other shifts and schedules when required.

Education and Experience
  • The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. Six months to one year experience as a receptionist, front desk attendant or in a customer service role is preferred.

Knowledge & Skills
  • Demonstrates the interpersonal skills and communication skills (both verbal and written) necessary to interact effectively with a diverse group of internal callers, members, guests, visitors, etc. in a professional, courteous, friendly and sincere manner.
  • Requires certification in CPR or arrangements to be certified within three months of employment.
  • Requires the phone skills according to Beacon's telephone usage standards.
  • Requires the ability to operate an electronic computer cash drawer and balance cash drawer on a shift basis.
  • Requires the ability to work flexible hours, including weekends and possible extended hours.
  • Possesses a personal commitment to positive fitness and health practices and presents an image consistent with a fit and healthy lifestyle.

Working Conditions
  • Works in an athletic club environment with frequent interruptions, potential of increased noise level and some discomfort due to cool temperatures.

Physical Demands
  • Requires the physical ability and stamina to perform the essential functions of the position.

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