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Service Desk Associate Jobs in Howe, IN (NOW HIRING)

Beacon Health System

Babysitter

Elkhart, IN · On-site

$15.25 - $19.75/hr

... desk, minor maintenance, cleaning and securing the facility. MISSION, VALUES and SERVICE GOALS ... ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements:

Beacon Health System

Babysitter

Elkhart, IN · On-site

$15.25 - $19.75/hr

... desk, minor maintenance, cleaning and securing the facility. MISSION, VALUES and SERVICE GOALS ... ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements:

Beacon Health System

Babysitter

Elkhart, IN · On-site

$15.25 - $19.75/hr

... desk, minor maintenance, cleaning and securing the facility. MISSION, VALUES and SERVICE GOALS ... ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements:

Beacon Health System

Babysitter

Elkhart, IN · On-site

$15.25 - $19.75/hr

... desk, minor maintenance, cleaning and securing the facility. MISSION, VALUES and SERVICE GOALS ... ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements:

Camping World

F&I Manager

Elkhart, IN · On-site

$100 - $180/hr

If you are a self-motivated professional with superior customer service skills we want you on our ... sales desk in structuring dealConsistently adheres to all F&I office process and flow of ...

Camping World

F&I Manager

Elkhart, IN · On-site

$100K - $180K/yr

If you are a self-motivated professional with superior customer service skills we want you on our ... Assists sales desk in structuring deal * Consistently adheres to all F&I office process and flow of ...

Nibco Inc.

Product Compliance Coordinator

Elkhart, IN · On-site

$65 - $85/hr

Provide cross-functional support to Marketing, Sales, Customer Service, Manufacturing, Quality, and ... Preferred Technical / Associate's degree in STEM field(s) TRAINING AND SKILLS: * Independent worker ...

Camping World Holdings, Inc.

F&I Manager

Elkhart, IN · On-site

$100K - $180K/yr

If you are a self-motivated professional with superior customer service skills we want you on our ... Assists sales desk in structuring deal * Consistently adheres to all F&I office process and flow of ...

NIBCO

Product Compliance Coordinator

Elkhart, IN · On-site

... Service, Manufacturing, Quality, and Product Engineering teams. • Review and audit third-party ... Preferred Technical / Associate's degree in STEM field(s) TRAINING AND SKILLS: * Independent worker ...

CAPS & Maple City

Billing Team Member

Goshen, IN

$19.90 - $24.32/hr

Maintains patient accounts to maximize affordability and access to services * Maximizes ... Associates degree+ preferred or equivalent work experience Physical Requirements: * Prolonged ...

CAPS & Maple City

Billing Team Member

Goshen, IN · On-site

$19.90 - $24.32/hr

Maintains patient accounts to maximize affordability and access to services * Maximizes ... Associates degree+ preferred or equivalent work experience Physical Requirements: * Prolonged ...

NIBCO

Product Compliance Coordinator

Elkhart, IN

Provide cross-functional support to Marketing, Sales, Customer Service, Manufacturing, Quality, and ... Preferred Technical / Associate's degree in STEM field(s) TRAINING AND SKILLS: * Independent worker ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Howe, IN

Service Desk Associate information

See Howe, IN salary details

$7

$18

$34

How much do service desk associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for service desk associate in Howe, IN is $18.16, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $21.30 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.

What cities near Howe, IN are hiring for Service Desk Associate jobs?

Cities near Howe, IN with the most Service Desk Associate job openings:

Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Howe, IN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,764 per year, or $18.2 per hour.

Crisis Support Staff Saturday and Sunday 2p-10p

YWCA North Central Indiana

Elkhart, IN • On-site

Part-time

Re-posted 3 days ago

Job description

Do you want a career that makes a difference? As the YWCA North Central Indiana's
Crisis Support Staff, you can help change the world for women and children in
our community who are striving for better lives. YWCANCIN is the leading emergency shelter
provider and services to domestic violence and sexual assault victims. Our programs help victims
survive abuse and build safer, happier healthier futures. We would love for you to be a part of our
incredible team that makes a difference in thousands of people's lives each year.

 

Part Time, 16 hours, Every Weekend 2pm-10pm (includes holidays), can pick up additional hours as department needs throughout week

Responsible for maintaining security of building, answering crisis calls and determining eligibility for services, information and referral for telephone callers and residents, and communication of information concerning client matters to appropriate staff.

1. Reporting Relationship

The Crisis Desk Specialist reports to the Elkhart Shelter Manager.

2. Supervises

The Crisis Desk Specialist has no supervisory responsibilities.

3. Responsibilities and Essential Functions

* Conducts lethality screen and safety plan with all victims at intake or on crisis call

* Greets persons coming to YWCA, answers questions about programs, and gives directions when requested; maintains complete familiarity with all programs, services and schedules of the YWCA

* Maintains security of client entrance of building, monitors security system

* Handles crisis line and documents calls

* Assists with intakes

* Answers residential phone lines and takes accurate messages as necessary

* Distributes client mail

* Assists residents with minor problems and emergencies; keeps daily log of events as they occur.

* Serves as a positive role model for clients

* Maintains custody of medication for all residents and ensures all medication taken is logged

* Record and log custodian as necessary

* Maintains open communication with case managers and other program staff to ensure important client information is shared as appropriate

* Reports any suspected child abuse immediately

* Maintains confidentiality

* Participates in regular staff meetings and trainings

* Performs other duties as assigned


Knowledge and Ability

  • Ability to work well with people and make decisions in emergency situations

  • Ability to maintain accurate records

  • Ability to work as part of a team

  • Ability to follow instructions and complete assignments

  • Ability to assess client needs and well-being

  • Knowledge of women's issues

Education and Experience

  • High school diploma/GED required. Associates/Bachelor's Degree preferred.

  • Experience working with women and children in a social service setting desirable.

Physical/Mental Essential Requirements

  • Climbing, stooping, kneeling, reaching, standing, walking, talking, hearing, repetitive motions (of hands, wrist, and fingers), moderate lifting and carrying (up to twenty lbs).
  • Full range of body motion including manual and finger dexterity and eye-hand coordination.
  • Ability to sit at a computer work station for extended periods of time.
  • Occasional need to stand for long periods of time.
  • Ability to focus on detail and accuracy.
  • Ability to handle environmental conditions inside and outside.
  • Occasional high stress may be experienced in dealing with clients, staff and volunteers.