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Service Desk Associate Jobs in Indiana (NOW HIRING)

PTS Diagnostics

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IT Service Desk Support Specialist II

Indianapolis, IN · On-site

SUMMARY The IT Service Desk Specialist II provides technical support for corporate computing ... Associate's degree in Information Technology, Computer Science, or a related field from a two-year ...

Aqua-Tots Swim School

Team Member

Indianapolis, IN · On-site

Front Desk Associate Responsibilities:   * Uphold excellent customer service by communicating effectively with potential and existing customers while building relationships with the ...

Aqua-Tots Swim Schools

Team Member

Indianapolis, IN · On-site

$15/hr

Front Desk Associate Responsibilities: * Uphold excellent customer service by communicating effectively with potential and existing customers while building relationships with the families * Provide ...

Methodist Hospitals

GUEST SVS/FRONT DESK/SWITCHBRD

Gary, IN · On-site

$14 - $18/hr

Guest Services Associate This position/team, individually and collectively, supports the ... The Guest Services Associate at the Front Desk and Switchboard provides an unforgettable experience ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Indiana

Service Desk Associate information

See Indiana salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for service desk associate in Indiana is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.64 per hour, depending on experience, location, and employer.

What are Service Desk Associates?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What job makes $10,000 a month without a degree?

High-paying sales roles such as real estate brokers, software sales, or financial advisors can earn $10,000 or more monthly without a degree, often relying on experience, skills, and certifications. Additionally, skilled trades like certain construction or electrical work may reach similar income levels with experience and specialization.

What jobs pay 2000 a day?

Jobs that can pay $2,000 a day typically include high-level roles such as specialized consultants, senior executives, or certain freelance professionals like surgeons, lawyers, or IT contractors with in-demand skills. These positions often require extensive experience, certifications, or a strong client base, and may involve project-based or hourly billing structures. Such high daily earnings are uncommon in entry-level or standard roles like Service Desk Associates.

Can I be a receptionist with no experience?

A Service Desk Associate role typically requires some technical knowledge and customer service skills, but many entry-level positions are open to candidates with no prior experience. Strong communication skills, a professional attitude, and basic computer literacy can help you qualify for such roles, and on-the-job training is often provided.

What is the role of a service desk associate?

A service desk associate provides technical support and customer service to users experiencing IT issues. They troubleshoot hardware and software problems, assist with system access, and document incidents using ticketing systems, often working in a help desk or support center environment. Strong communication skills and basic knowledge of IT tools are essential for this role.

What are some common challenges Service Desk Associates face, and how can they effectively manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Indiana? The most popular types of Service Desk jobs in Indiana are:
What are popular job titles related to Service Desk Associate jobs in Indiana? For Service Desk Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Indiana look for? The top searched job categories for Service Desk Associate jobs in Indiana are:
What cities in Indiana are hiring for Service Desk Associate jobs? Cities in Indiana with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Indiana as of June 2026, with employment types broken down into 31% Full Time, and 69% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,120 per year, or $19.3 per hour.

Front Desk Sales Associate

European Wax Center

Indianapolis, IN • On-site

$12.75 - $16/hr

Full-time

Medical, Retirement, PTO

Posted 16 days ago

Job description

(HIRING FOR THREE LOCATIONS: CARMEL, NORA, INDIANAPOLIS)
European Wax Center, the premiere speed waxing franchise in the beauty industry, is hiring a front desk sales associate. EWC is locally owned and operated by an involved female entrepreneur with more than ten years' experience in the beauty industry. We promote a professional, positive and fun work culture! We are a small, tight-knit staff looking for an A+ addition to our team.
What you'll be doing:
  • Greeting guests with a smile and helping them check in and out.
  • Answering phone calls and booking appointments.
  • Helping out with sales and explaining our services.
  • Keeping the front area clean, neat and organized.
  • Working with the team to make sure every guest has a 5-star experience.
What we're looking for:
  • A friendly, outgoing vibe that makes people feel at ease.
  • Good communication skills - both talking and listening.
  • Comfortable working with a computer and booking systems.
  • Ability to multitask without breaking a sweat.
  • A team player who's reliable and punctual.
What you'll get:
    • $15-$17/Hour
    • Health Insurance
    • Bonus opportunity every paycheck
    • Contest bonus
    • Paid Time Off
    • 401K
    • Advancement opportunities
    • Flexible schedule
    • Major holidays off (center closed)
    • Work life balance: 10+ days additional center closure annually
    • FREE waxing
    • 40% discount on products
    • Team events
About us:
European Wax Center is all about making people feel amazing in their own skin. We're a friendly crew based right here in Indianapolis, and we pride ourselves on top-notch service and creating a welcoming space. If you love helping people and enjoy a fun, upbeat work environment, you'll fit right in.
The Scoop: The front desk associate position is responsible for providing a lasting and engaging experience for our guests by booking reservations, checking guests in and out, and selling wax passes and products.
We Prefer: experience in sales, customer service, & retail. A candidate who is goal-oriented and comfortable with set sales goals.
Must Have: reliable transportation and flexible schedule. Must work one Saturday or Sunday every weekend. Week nights are required. AM shift is 8 AM to 2 PM and PM shift is 2 PM to 8 PM. Saturday shift is 8 AM to 5 PM. Sunday shift is 9:30 AM to 6 PM.

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