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Service Desk Associate Jobs in Indiana (NOW HIRING)

OmniSource

IT Service Desk Technician

Fort Wayne, IN · On-site

Answer the service desk phone lines and be a part of the weekly rotation for answering after-hours ... Associate degree or equivalent technical work experience. * CompTIA Certifications: A+, Security ...

OmniSource

IT Service Desk Technician

Fort Wayne, IN · On-site

Answer the service desk phone lines and be a part of the weekly rotation for answering after-hours ... Associate degree or equivalent technical work experience. * CompTIA Certifications: A+, Security ...

Genesis Health Clubs

Front Desk Associate

Evansville, IN · On-site

$13.25 - $17.25/hr

Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time

Genesis Health Clubs

Front Desk Associate

Evansville, IN · On-site

$12.25 - $15.75/hr

Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time

Genesis Health Clubs

Front Desk Associate

Evansville, IN · On-site

$12.25 - $15.75/hr

Executes procedures as outlined by front desk manual * Answer phones, take messages and transfer ... Customer service abilities Physical Requirements: * Ability to stand for long periods of time

European Wax Center

Front Desk Sales Associate

Carmel, IN · On-site

$13.25 - $16.50/hr

... desk sales associate. EWC is locally owned and operated by an involved female entrepreneur with ... Helping out with sales and explaining our services. * Keeping the front area clean, neat and ...

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All JobsService Desk Associate JobsService Desk Associate Jobs in Indiana

Service Desk Associate information

See Indiana salary details

$8

$19

$36

How much do service desk associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for service desk associate in Indiana is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.64 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What are the most commonly searched types of Service Desk jobs in Indiana? The most popular types of Service Desk jobs in Indiana are:
What are popular job titles related to Service Desk Associate jobs in Indiana? For Service Desk Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Service Desk Associate jobs in Indiana look for? The top searched job categories for Service Desk Associate jobs in Indiana are:
What cities in Indiana are hiring for Service Desk Associate jobs? Cities in Indiana with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,120 per year, or $19.3 per hour.

Front Desk Associate

Nora Dental Associates, P.C.

Indianapolis, IN

$23 - $29/hr

Full-time

Dental, Retirement, PTO

Re-posted 24 days ago

Job description

Northside well established general dentistry office seeking a personable, hardworking front office administrator to continue providing great customer service to our patients.

About us: We prioritize patient centered care with compassion and kindness. We are committed to providing personalized, ethical treatment and maintaining a welcoming environment for our patients and staff.
Why work with us: We believe in fostering a positive work environment where every team member can grow professionally. Our staff enjoys a supportive atmosphere where teamwork is key and we make sure everyone feels respected and valued.

Title

Front Desk Associate

Job Description

-Answering phones and scheduling patients
-Filing dental insurance claims
-Biling

Salary Range

Full-time $23 - $29 per hour

- Competitive hourly rate based on qualifications and experience.
- Receive additional compensation based on job performance.

Benefits
  • Paid time off
  • Retirement plan
  • Uniform allowance

-Simple IRA plan
-Paid time off
-Some holiday pay

Shift & Schedule

- Work Hours: Monday- Friday. Hours vary.
- No weekend shifts required.

Requirements
  • Dentrix
  • Dexis
  • Experienced Dental Receptionist / Admin (1+ years)
Preferences
  • Dentrix

Experience in:
-Filing dental insurance claims
-Biling
-Answering phones and scheduling patients
-Dentrix software a plus

Hiring Process

[1] Please apply through the Jobley application form
↓
[2] A recruiter will contact you to schedule an interview
↓
[3] Interview
↓
[4] Job offer
↓
[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

Jobley Bonus

$75

If you land this job through Jobley, you will be eligible for a jobley bonus.

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