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Service Desk Associate Jobs in Hartwell, GA (NOW HIRING)

PLANET FITNESS

Front Desk Full-Time Associate

Toccoa, GA

$11 - $14.25/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Customer Service: Greet members and guests in a friendly and professional manner, ensuring that ...

Easy Mile Fitness

Front Desk Full-Time Associate

Toccoa, GA · On-site

$11 - $14.25/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Customer Service: Greet members and guests in a friendly and professional manner, ensuring that ...

Leader Communications Inc

Customer Service Agents

Clemson, SC · On-site

$13.25 - $17.50/hr

Create service desk tickets utilizing ticketing software and ensure proper ticket escalation and ... Associate degree or higher in information technology or related field; or high school diploma and ...

Ritz-Craft Corporation

Front Desk Coordinator

Lavonia, GA · On-site

$20/hr

... services as needed KNOWLEDGE AND SKILL REQUIREMENTS 1. Associate degree or equivalent experience 2. Minimum 2 years of experience as a Receptionist, Front Office Representative, or similar role 3. ...

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Service Desk Associate information

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$8

$18

$35

How much do service desk associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for service desk associate in Hartwell, GA is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $22.12 per hour, depending on experience, location, and employer.

What is a service desk associate?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What skills and qualifications are needed to be a service desk associate?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

What challenges do service desk associates face, and how can they manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
What job categories do people searching Service Desk Associate jobs in Hartwell, GA look for? The top searched job categories for Service Desk Associate jobs in Hartwell, GA are:
What cities near Hartwell, GA are hiring for Service Desk Associate jobs? Cities near Hartwell, GA with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Hartwell, GA as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,218 per year, or $18.9 per hour.

Front Desk Full-Time Associate

PLANET FITNESS

Toccoa, GA

$11 - $14.25/hr

Full-time

Posted 29 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 598 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs

Job description

Who We Are:

At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgment-free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, with over 2,400 clubs and growing!

Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and well-being of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

Position Summary:

As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club. You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition.

Key Responsibilities:

  • Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued.
  • Member Support: Assist members with inquiries about membership options, policies, and gym services. Help with equipment usage and direct members to the right resources.
  • Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals).
  • Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club. This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day.
  • Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services.
  • Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service.

Qualifications:

  • Previous customer service experience is preferred.
  • Strong communication and interpersonal skills.
  • Basic computer skills.
  • Positive attitude with a passion for helping others and maintaining a welcoming environment.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Ability to work flexible hours, including evenings and weekends.
  • High school diploma or equivalent

What Planet Fitness employees say

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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