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Service Desk Associate Jobs in Athens, GA (NOW HIRING)

US Fitness Holdings

Front Desk Associate

Dacula, GA · On-site

$13 - $16.50/hr

As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional ... Discounts on training, spa services, programs, and apparel * Employee referral bonus * In-house ...

EyeSouth Partners LLC

Front Desk Associate

Watkinsville, GA

$12.50 - $16/hr

The Front Desk Associate serves as the first point of contact for patients and visitors, creating a ... Provides clear information about services, wait time, and policies * Addresses patient concerns ...

Georgia Center for Sight

Front Desk Associate

Athens, GA

$13.50 - $17.50/hr

Position Summary The Front Desk Associate serves as the first point of contact for patients and ... Provides clear information about services, wait time, and policies * Addresses patient concerns ...

Gold's Gym

Front Desk Associate

Dacula, GA · On-site

$13 - $16.50/hr

Training & development Position Overview The Front Desk Associate will greet and direct members ... Excellent customer service skills * Ability to communicate effectively with both staff and members

PLANET FITNESS

Front Desk Part-Time Associate

Commerce, GA

$13 - $16.75/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Customer Service: Greet members and guests in a friendly and professional manner, ensuring that ...

Easy Mile Fitness

Front Desk Part-Time Associate

Commerce, GA · On-site

$13 - $16.75/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Customer Service: Greet members and guests in a friendly and professional manner, ensuring that ...

Easy Mile Fitness

Front Desk Part-Time Associate

Commerce, GA · On-site

$13 - $16.75/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Customer Service: Greet members and guests in a friendly and professional manner, ensuring that ...

Easy Mile Fitness

Front Desk Full-Time Associate

Athens, GA · On-site

$12.25 - $15.75/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Customer Service: Greet members and guests in a friendly and professional manner, ensuring that ...

PLANET FITNESS

Front Desk Full-Time Associate

Athens, GA

$12.25 - $15.75/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Customer Service: Greet members and guests in a friendly and professional manner, ensuring that ...

PLANET FITNESS

Front Desk Part-Time Associate

Commerce, GA

$13 - $16.75/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Customer Service: Greet members and guests in a friendly and professional manner, ensuring that ...

Tjx

Customer Service Desk

Athens, GA · On-site

$13 - $13.50/hr

Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ... Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental ...

TJX Companies

Customer Service Desk

Athens, GA · On-site

$13 - $13.50/hr

Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care ... Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental ...

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Service Desk Associate information

See Athens, GA salary details

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$19

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How much do service desk associate jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for service desk associate in Athens, GA is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $22.98 per hour, depending on experience, location, and employer.

What are Service Desk Associates?

Service Desk Associates are frontline support professionals who assist customers or employees with technical issues, service requests, and general inquiries. They typically work in retail, IT, or customer service environments, providing solutions to problems, guiding users through troubleshooting steps, and escalating complex issues to higher-level support when necessary. Their role is crucial in ensuring smooth operations, maintaining customer satisfaction, and improving overall service quality. Service Desk Associates often use ticketing systems to track and resolve requests efficiently.

What are the key skills and qualifications needed to thrive as a Service Desk Associate, and why are they important?

To thrive as a Service Desk Associate, you need strong problem-solving abilities, customer service skills, and a basic understanding of IT concepts, typically supported by a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, and basic knowledge of operating systems and remote support tools, are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills are crucial for efficiently resolving user issues, maintaining high customer satisfaction, and ensuring smooth IT operations.

Can I be a receptionist with no experience?

A Service Desk Associate role typically requires some technical knowledge and customer service skills, but many entry-level positions are open to candidates with no prior experience. Strong communication skills and a willingness to learn can help you qualify, and on-the-job training is often provided. Certifications like CompTIA A+ can also improve your chances for related roles.

What is the role of a service desk associate?

A service desk associate provides technical support and customer service to users experiencing IT issues. They troubleshoot hardware and software problems, assist with system access, and document incidents using ticketing systems, often working in a help desk or support center environment. Strong communication skills and basic knowledge of IT tools are essential for this role.

What jobs pay $700 a day?

Some high-paying roles that can pay $700 a day include specialized consulting, freelance IT support, project management, and certain contract-based technical positions. These jobs often require advanced skills, certifications, or extensive experience and may involve freelance or contract work with flexible schedules.

Who pays $30 an hour without a degree?

Service Desk Associates can earn around $30 an hour without a degree, especially with relevant certifications like CompTIA A+ or ITIL, and strong technical skills. These roles often involve troubleshooting, customer support, and using help desk software in a fast-paced environment.

What are some common challenges Service Desk Associates face, and how can they effectively manage them?

Service Desk Associates often encounter challenges such as handling high volumes of support requests, managing difficult customer interactions, and troubleshooting a wide range of technical issues. To manage these challenges effectively, it's important to prioritize tasks, communicate clearly with customers, and use available resources such as knowledge bases or escalation procedures. Building strong problem-solving skills and maintaining patience under pressure are also crucial to success in this role.
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What cities near Athens, GA are hiring for Service Desk Associate jobs? Cities near Athens, GA with the most Service Desk Associate job openings:
Service Desk Associate jobs near you
Infographic showing various Service Desk Associate job openings in Athens, GA as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,711 per year, or $19.6 per hour.

Front Desk Associate

US Fitness Holdings

Dacula, GA • On-site

$13 - $16.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description


We're looking for outgoing, energetic team planers to welcome members, answer questions, and deliver the ultimate fitness experience. As a Front Desk Associate, you'll set the tone for every visit - creating a friendly, professional, and motivating environment from the moment someone walks in.

What You'll Do:

  • Greet and check in members, guests, and visitors.
  • Handle calls, questions, and transactions with a smile.
  • Keep the front desk and lobby clean and organized.
  • Support club programs and member engagement.

What We're Looking For:

  • Friendly, enthusiastic attitude and strong communication skills.
  • Organized, punctual, and able to multitask in a fast-paced setting.
  • Interest in building a career in fitness-future opportunities as a Personal Trainer, Membership Manager, and more.
  • Basic computer and cash-handling skills.
  • CPR/AED certification (or willingness to obtain within 30 days).

Benefits & Perks:

  • Complimentary club membership + guest privileges
  • Discounts on training, spa services, programs, and apparel
  • Employee referral bonus
  • In-house Certification + Continuing Education 
  • Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


Employment Type: PART_TIME

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