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78 Home Depot Service Desk Associate Jobs Hiring Near You

Home Depot

Sales/Customer Service

Scottsdale, AZ · On-site

Sales associates provide fast, friendly service by actively seeking out customers to assess their ... Pro Desk * Has knowledge of other Home Depot companies and how to best recommend them Nature and ...

Home Depot

Sales/Customer Service

Scottsdale, AZ

Sales associates provide fast, friendly service by actively seeking out customers to assess their ... Pro Desk * Has knowledge of other Home Depot companies and how to best recommend them Nature and ...

Home Depot

Pro Customer Service/Sales

Westerville, OH · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Columbus, OH · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Columbus, OH

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Springfield, OH · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Dublin, OH

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Westerville, OH

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Reynoldsburg, OH · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Dayton, OH

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Columbus, OH

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Zanesville, OH

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Marysville, OH · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Newark, OH · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Zanesville, OH · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Springfield, OH

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Newark, OH

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

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Home Depot Jobs Information

What is it like to work at Home Depot?

Home Depot is a company that values customer satisfaction and employee empowerment, fostering a culture of teamwork and continuous improvement. The company operates a large network of stores, with a flat organizational structure that encourages collaboration and open communication among employees, from sales associates to store managers. Working at Home Depot may appeal to individuals who value hands-on work, customer service, and career advancement opportunities in a retail environment with a strong focus on community involvement.

What makes Home Depot an attractive place to work?

Home Depot is a leading home improvement retailer with a strong reputation for customer satisfaction and a commitment to innovation in the industry. The company offers a dynamic work environment that values collaboration, diversity, and employee development, with opportunities for growth and advancement in a stable and growing organization. As a result, Home Depot is an attractive place to work for individuals seeking a challenging and rewarding career in a company that is dedicated to making a positive impact on the lives of its customers and employees.

Do workers at Home Depot get paid breaks?

Yes. Most people get paid breaks.
76% of people say they get paid breaks.
Based on data from 246 people who took the Breakroom Quiz between April 2026 and July 2026.

Does Home Depot pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
37% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 229 people who took the Breakroom Quiz between April 2026 and July 2026.

At Home Depot, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
68% of people say they have to use vacation days when they’re out sick.
Based on data from 215 people who took the Breakroom Quiz between April 2026 and July 2026.

Are part-time workers able to get health insurance from Home Depot?

Only some people who work part-time can get health insurance.
34% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 377 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Home Depot?

Most people who work part-time get paid time off.
85% of people who work part-time say they get paid time off
Based on data from 168 people who took the Breakroom Quiz between January 2026 and July 2026.

Is the health insurance from Home Depot affordable enough for their workers?

Most people say the health insurance costs are okay.
84% of people say the health insurance costs are okay
Based on data from 154 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people get paid time off at Home Depot?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 248 people who took the Breakroom Quiz between April 2026 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 6% of people with changing schedules find out their shifts one week or less ahead of time.
  • 17% of people with changing schedules find out their shifts two weeks ahead of time.
  • 72% of people with changing schedules find out their shifts three weeks ahead of time.
  • 5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 406 people who took the Breakroom Quiz between January 2026 and July 2026.

Do workers at Home Depot worry about hours?

Most people don’t worry about getting enough hours.
71% of people report they don’t worry about getting enough hours.
Based on data from 413 people who took the Breakroom Quiz between January 2026 and July 2026.

Do Home Depot workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 398 people who took the Breakroom Quiz between January 2026 and July 2026.

How easy is it for Home Depot workers to change shifts?

Some people find it hard to change shifts.
51% of people report that it’s hard to change shifts if they need to.
Based on data from 310 people who took the Breakroom Quiz between January 2026 and July 2026.

How easy is it to get time off at Home Depot?

Most people find it easy to get time off.
74% of people report it’s easy to get time off.
Based on data from 207 people who took the Breakroom Quiz between April 2026 and July 2026.

Do Home Depot managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 386 people who took the Breakroom Quiz between January 2026 and July 2026.

Do jobs at Home Depot spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 387 people who took the Breakroom Quiz between January 2026 and July 2026.

How easy is it to take sick days at Home Depot?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 239 people who took the Breakroom Quiz between April 2026 and July 2026.

Is a Home Depot job good for students?

Most students say this is a good place to work if you’re studying.
86% of students report this is a good place to work if you’re studying.
Based on data from 130 people who took the Breakroom Quiz between January 2026 and July 2026.

Is working at Home Depot good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 233 people who took the Breakroom Quiz between January 2026 and July 2026.

Do people at Home Depot feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 223 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people at Home Depot get to take their breaks without interruption?

Most people get breaks without interruption.
72% of people report that they get to take their breaks without interruption.
Based on data from 247 people who took the Breakroom Quiz between April 2026 and July 2026.

Is it stressful to work at Home Depot?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 250 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people at Home Depot enjoy their jobs?

Most people enjoy their job.
71% of people report they enjoy their job.
Based on data from 206 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people at Home Depot recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 260 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people get enough training when they start at Home Depot?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 242 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people get support to advance at Home Depot?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 233 people who took the Breakroom Quiz between April 2026 and July 2026.

Do people think Home Depot’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 225 people who took the Breakroom Quiz between April 2026 and July 2026.

Do workers feel well informed about how Home Depot is doing?

Only some people feel well informed about how the company is doing.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 236 people who took the Breakroom Quiz between April 2026 and July 2026.
What other companies are hiring for Service Desk Associate jobs?
What are the most popular jobs at Home Depot?
What are the most popular categories at Home Depot?
Infographic showing various Service Desk Associate job openings at Home Depot in the United States as of July 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Sales/Customer Service

Home Depot

Scottsdale, AZ • On-site

Full-time

Re-posted 8 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,394 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description


Position Purpose:
Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales associates have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. Associates in this position know how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Sales associates maintain the in-stock condition of assigned areas, and ensure that it is clean, shoppable, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other sales departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
Major Tasks, Responsibilities & Key Accountabilities:
Provide fast, friendly service
  • Actively seek out customers on the racetrack and in the aisles
  • Offer a friendly greeting. Smile, and make eye contact with customers
  • Ask open ended questions about customer's projects in order to determine their needs and level of expertise
  • Show enthusiasm with the customer
  • When necessary, handle several customers at once
  • Thank customers for shopping at The Home Depot
  • Follow up with customers via telephone when appropriate
    • Is knowledgeable about products and services offered by The Home Depot
  • Answer questions about merchandise for the customer's level of expertise
  • Escort customers to appropriate merchandise, no matter what department
  • Describe features and benefits of merchandise
  • Explain the steps needed to complete projects and the products needed
  • Assist customers with special orders and installed sales
  • Acquire beginner product knowledge in adjacent departments
  • Acquire knowledge about cutting keys, ropes, blinds, carpet, wood, and mixing paint
  • Promote services offered at the Special Services Desk, Tool Rental, and Pro Desk
  • Has knowledge of other Home Depot companies and how to best recommend them
    • Nature and Scope:
  • Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface
  • The warehouse environment can be dusty and noisy
  • Doors are frequently open, causing drafts and interior temperature changes
  • Floors around work area may become slippery during wet weather conditions
  • May have to handle merchandise and work with tools with sharp edges
  • Passing forklifts emit gas fumes
  • Tools, supplies and related merchandise may contain hazardous materials

    • Environmental Job Requirements:
    Environment:
    Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors
    Travel:
    Typically requires overnight travel less than 10% of the time

    What Home Depot employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About Home Depot

    Sourced by ZipRecruiter

    The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

    Industry

    Retail and manufacturing

    Company size

    10,000+ Employees

    Headquarters location

    Atlanta, GA, US

    Social media

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