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Salvation Army

91 Salvation Army Service Desk Associate Jobs Hiring Near You

The Salvation Army

Asst. Store Manager

Columbus, OH · On-site

$13/hr

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the ... of sales associates (and unpaid staff) to ensure full coverage in store at all times. In the ...

The Salvation Army

Intake Coordinator

Columbus, OH · On-site

$13.20 - $13.50/hr

... Salvation Army ARC program; (2) arrange for outside sources to tour and view The Salvation Army ARC ... Provide applicants who are not appropriate for admission with resources of other suitable services.

The Salvation Army

Asst. Store Manager

Chillicothe, OH · On-site

$13/hr

... of sales associates (and unpaid staff) to ensure full coverage in store at all times. In the ... Ensure that all safety measures are consistent with The Salvation Army policy and Government ...

The Salvation Army

Asst Store Manager

Lancaster, OH · On-site

$13/hr

... of sales associates (and unpaid staff) to ensure full coverage in store at all times. In the ... Ensure that all safety measures are consistent with The Salvation Army policy and Government ...

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Salvation Army Jobs Information

What is it like to work at Salvation Army?

The Salvation Army is a faith-based organization that values compassion, integrity, and teamwork, fostering a supportive and inclusive work environment.

As an employee, you would be part of a diverse team working towards a common mission, with opportunities to engage in community outreach, disaster relief, and social services, often in a fast-paced and dynamic setting.

Working at The Salvation Army may appeal to individuals who are passionate about making a positive impact in their community, value a sense of purpose and fulfillment in their work, and are willing to contribute to a mission-driven organization.

What makes Salvation Army an attractive place to work?

The Salvation Army is a well-established, international organization with a long history of providing humanitarian services and support to vulnerable populations. As an employer, The Salvation Army offers a workplace that values teamwork, compassion, and community involvement, with opportunities for employees to make a positive impact in their local communities. Joining The Salvation Army can provide a chance for professional growth and development, as well as the opportunity to be part of a global organization with a mission-driven culture.

Do workers at Salvation Army get paid breaks?

Sometimes. Only some people get paid breaks.
46% of people say they don’t get paid breaks.
Based on data from 140 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Salvation Army pay people when they’re sick?

Yes. Most people get paid when they’re sick.
71% of people say they would get paid if they were sick but scheduled to work.
Based on data from 63 people who took the Breakroom Quiz between February 2026 and August 2026.

At Salvation Army, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
58% of people say they have to use vacation days when they’re out sick.
Based on data from 60 people who took the Breakroom Quiz between February 2026 and August 2026.

Are part-time workers able to get health insurance from Salvation Army?

Most people who work part-time can't get health insurance.
74% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 23 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Salvation Army?

Most people who work part-time get paid time off.
71% of people who work part-time say they get paid time off
Based on data from 42 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Salvation Army affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 106 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Salvation Army?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 69 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 11% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Salvation Army worry about hours?

Most people don’t worry about getting enough hours.
75% of people report they don’t worry about getting enough hours.
Based on data from 88 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Salvation Army workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
49% report that they don’t have enough control over which shifts they work.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Salvation Army workers to change shifts?

Some people find it hard to change shifts.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Salvation Army?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 140 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Salvation Army managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
70% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 84 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Salvation Army spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
36% of people report that their job takes up time that they don’t get paid for.
Based on data from 83 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Salvation Army?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 60 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Salvation Army job good for students?

Most students say this is a good place to work if you’re studying.
77% of students report this is a good place to work if you’re studying.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Salvation Army good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Salvation Army feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 64 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Salvation Army get to take their breaks without interruption?

Only some people get breaks without interruption.
49% of people report that their breaks get interrupted.
Based on data from 150 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Salvation Army?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 70 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Salvation Army enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 148 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Salvation Army recommend working with their team?

Only some people recommend working with their team.
62% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 71 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Salvation Army?

Some people didn’t get enough training when they started.
55% of people report they didn’t get enough training when they started working here.
Based on data from 66 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Salvation Army?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 63 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Salvation Army’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Salvation Army is doing?

Only some people feel well informed about how the company is doing.
61% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 67 people who took the Breakroom Quiz between February 2026 and August 2026.

What other companies are hiring for Service Desk Associate jobs?

What are the most popular jobs at Salvation Army?

What are the most popular categories at Salvation Army?

Infographic showing various Service Desk Associate job openings at Salvation Army in the United States as of August 2026, with employment types broken down into 60% Full Time, 36% Part Time, 3% Temporary, and 1% Summer. Highlights an 100% Physical job distribution.

Member Service Representative

Salvation Army

Dayton, OH • On-site

Other

Re-posted yesterday

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 363 frontline employees who took The Breakroom Quiz

591st of 773 rated non-profit organizations

Job description

Overview
DEPARTMENT: Worship & Arts
REPORTS TO: MSR Manager
SUPERVISES: N/A
STATUS: Non-Exempt
SCHEDULE: Part-Time up to 20-29 hours a week. Various shifts to cover
Monday - Friday 6 AM to 8 PM & one Saturday a month - 8 AM to 2 PM
FUNCTION: This person serves as the "first contact" to the people that come to TSA Kroc Center. They are the pivot point for the transfer of information. They represent The Salvation Army to the general public that calls on the phone or walks in the door. Their character and attitude must always promote the principles in keeping with the Mission of The Salvation Army.
Responsibilities
DUTIES:
Overview:
  • Be cheerful, helpful, and patient
  • Remain knowledgeable and up to date on Dayton Kroc programs, activities, events, and related policies and procedures
  • Appropriately represent the Salvation Army to anyone who calls or to those that come to our campus
  • Perform daily tasks as described below
  • Flexible and available to help with various campus wide events/activities
  • Take direction from Salvation Army Officers as well as direct supervisors
  • Follow directions, procedures, and policies and be able to kindly share those with patrons
Daily Tasks:
  • Greet all members and guests as they enter the W&A building, give direction as required
  • Request that all guests sign in and follow proper procedure
  • Complete all financial transactions for items sold at the MSR Desk. This includes memberships, program fees and some concession/snack items
  • Be proficient in explaining types of memberships offered, including guest passes. Ask specific questions to ensure you offer the correct plan while explaining the terms of each membership
  • Answer all incoming calls, (goal is to answer within 4 rings) and direct calls to the appropriate person/department
  • Ensure appropriate supply of all forms, brochures, and program specific flyers. Alert supervisor when more items are needed
  • Ensure all data for members' contact information is entered promptly and correctly. Scan all membership paperwork and attach to appropriate tab in the current membership system
  • Perform general research on membership related questions using the current membership system
  • Help check-in participants for all programs or classes and facilitate needed updates to members/guests' accounts
  • All other duties as deemed necessary and appropriate by the MSR Manager or Business Administrator
Qualifications
  • A person of good character
  • Able to follow directions
  • Willing to work a variety of schedules as needed
  • Must be able to read, write, and communicate clearly in English
  • Must have good communication skills over the phone and in person
  • Must be able to work well in a team setting
  • Must have cashiering experience and be able to properly count money
  • Must have computer skills and be able to learn/understand more complicated systems

The Salvation Army's Mission Statement
The Salvation Army, an international movement, is an evangelical part of the universal Christian church.
Its message is based on the Bible. Its ministry is motivated by the love of God.
Its mission is to preach the gospel of Jesus Christ
and to meet human needs in His name without discrimination.

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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