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Retail Customer Service Representative Jobs (NOW HIRING)

EZCORP

Retail Customer Service

Spring, TX

$11 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative (Pawnbroker): This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCORP

Retail Customer Service

Atlanta, GA · On-site

$13 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCORP

Retail Customer Service

Las Vegas, NV

$14.50 - $16.50/hr

We are currently hiring for Retail Customer Service Representatives and we would love to have you join our team. Max Pawn Luxury provides our full-time Team Members with a comprehensive benefits ...

EZCORP

Retail Customer Service

Henderson, NV

$14.50 - $16.50/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCORP

Retail Customer Service

San Antonio, TX

$12.50 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCORP

Retail Customer Service

Killeen, TX

$13.75 - $18/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCORP

Retail Customer Service

Houston, TX

$14.50 - $19/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCorp, Inc.

Retail Customer Service

Houston, TX · On-site

$11 - $15/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCORP

Retail Customer Service

Beeville, TX · On-site

$12.50 - $16.50/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

EZCORP

Retail Customer Service

Austin, TX · On-site

$15 - $19.75/hr

Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)* : This role will give you the opportunity to interact with customers daily, helping with sales and ...

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How much do retail customer service representative jobs pay per hour?

As of May 30, 2026, the average hourly pay for retail customer service representative in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Retail Customer Service Representative, and why are they important?

To thrive as a Retail Customer Service Representative, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is often required. Excellent communication, patience, and conflict resolution skills help you stand out when assisting diverse customers. These skills ensure efficient transactions, positive customer experiences, and contribute to the overall success of the retail environment.

What are some common challenges Retail Customer Service Representatives face, and how can they effectively handle them?

Retail Customer Service Representatives often encounter challenges such as dealing with difficult customers, managing high volumes of inquiries during busy periods, and resolving issues quickly while maintaining a positive attitude. Effective communication, patience, and strong problem-solving skills are essential for handling these situations. Many employers provide training and support, encouraging teamwork and sharing best practices among colleagues to help representatives succeed and grow in their roles.

What does a Retail Customer Service Representative do?

A Retail Customer Service Representative assists customers in retail environments by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They may also restock shelves, resolve customer complaints, and provide information about products and promotions. Their primary goal is to ensure customer satisfaction and support the overall operations of the store.

What is the difference between Retail Customer Service Representative vs Cashier?

AspectRetail Customer Service RepresentativeCashier
Primary RoleAssist customers, handle inquiries, resolve issues, promote productsProcess transactions, handle payments, issue receipts
Required SkillsCustomer service, communication, problem-solvingBasic math, attention to detail, cash handling
Work EnvironmentSales floor, customer-facing, often in retail storesCheckout counters, retail stores, supermarkets
Common CertificationsNone typically required, but customer service training helpfulCash handling certification optional

While both roles are essential in retail, a Retail Customer Service Representative focuses on assisting customers and enhancing their shopping experience, whereas a Cashier primarily handles transactions at the point of sale. The roles often overlap but serve different functions within the retail environment.

More about Retail Customer Service Representative jobs
What cities are hiring for Retail Customer Service Representative jobs? Cities with the most Retail Customer Service Representative job openings:
What are the most commonly searched types of Retail Customer Service Representative jobs? The most popular types of Retail Customer Service Representative jobs are:
Who are the top companies hiring for Retail Customer Service Representative jobs? The top employers for Retail Customer Service Representative jobs are:
What states have the most Retail Customer Service Representative jobs? States with the most job openings for Retail Customer Service Representative jobs include:
What job categories do people searching Retail Customer Service Representative jobs look for? The top searched job categories for Retail Customer Service Representative jobs are:
What are popular job titles related to Retail Customer Service Representative jobs? For Retail Customer Service Representative jobs, the most frequently searched job titles are:
Retail Customer Service Representative jobs near you
Infographic showing various Retail Customer Service Representative job openings in the United States as of May 2026, with employment types broken down into 60% Full Time, 38% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $35,807 per year, or $17.2 per hour.
RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER

Micro Center

Marietta, GA • On-site

$14.50 - $19/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Micro Center rating

6.7

Company rating: 6.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

15th of 30 rated technology retailers

Job description

MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.

We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS.  It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!

Click here to view our job video

MAJOR RESPONSIBILITIES – RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER:

  • Provide superior service when assisting customers at the point of sale/checkout area; build repeat business through customer satisfaction
  • Maintain the department by ensuring a clean work area, conducting cycle counts, stocking and replenishing product and participating in merchandising activities
  • Participate in open and close procedures
  • Support store operations by maintaining loss prevention awareness, assisting with store office activities and helping to prepare for physical inventory

EDUCATION & EXPERIENCE:

  • High school diploma or equivalent
  • Sincere interest in helping customers and driving world-class customer experiences
  • Ability to communicate professionally and handle multiple customers
  • Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
  • Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

  • Flexible Scheduled & Excellent Pay
  • Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
  • Employee Discount that includes a Friends & Family Discount Program
  • Tuition Reimbursement & Education Discounts
  • Paid Time Off for Regular Associates
  • 401K Plan with Company Match
  • Esteemed Vendor & Company Job Training
  • Career Advancement Opportunities

OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Micro Center is an Equal Opportunity Employer.

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