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Retail Customer Service Representative Jobs in Connecticut

Bender

CSR - CSR

Norwalk, CT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Say goodbye to boring! Break free and join Bender where no two days are alike! BENDER is seeking a dynamic Customer Service Representative (CSR) for our high ...

Bender Plumbing Supplies

CSR - CSR

Norwalk, CT · On-site

$21 - $23/hr

BENDER is seeking a dynamic Customer Service Representative (CSR) for our high traffic, fast paced luxury showroom of decorative bath, tile & stone in Norwalk, CT to assist customers. We work hard ...

Amerivet

Customer Service Representative

Seymour, CT

$16 - $21.75/hr

... and retail needs to ensure an efficient and productive schedule and daily workflow. * Operates ... Ultimately, it is the CSR who creates a good first and last impression on our clients. * Accepts ...

FastSigns

Customer Service Representative

Clinton, CT · On-site

$15.75 - $21.50/hr

Ideal Qualifications for FASTSIGNS Customer Service Representative: * 2-3 years of retail or counter sales experience preferred * High school diploma or equivalent * Outgoing, responsive, eager to ...

AmeriVet

Customer Service Representative

Seymour, CT · On-site

$16 - $21.75/hr

... and retail needs to ensure an efficient and productive schedule and daily workflow. * Operates ... Ultimately, it is the CSR who creates a good first and last impression on our clients. * Accepts ...

dbi

Customer Service Representative

Danbury, CT · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel ...

FastSigns

Customer Service Representative

Clinton, CT · On-site

$15.75 - $21.50/hr

Ideal Qualifications for FASTSIGNS Customer Service Representative: * 2-3 years of retail or counter sales experience preferred * High school diploma or equivalent * Outgoing, responsive, eager to ...

Sila Services

Customer Service Representative

Norwalk, CT · On-site

$18 - $24/hr

Customer Service Representative Astacio Plumbing, Heating, Cooling & Electrical - Norwalk, CT Customer Service Representative If you're great with people, confident on the phone, and know how to keep ...

Sila Services

Customer Service Representative

Norwalk, CT

$16 - $21.75/hr

Customer Service Representative Astacio Plumbing, Heating, Cooling & Electrical - Norwalk, CT Customer Service Representative If you're great with people, confident on the phone, and know how to keep ...

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All JobsRetail Customer Service Representative JobsRetail Customer Service Representative Jobs in Connecticut

Retail Customer Service Representative information

See Connecticut salary details

$9

$16

$22

How much do retail customer service representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for retail customer service representative in Connecticut is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.32 per hour, depending on experience, location, and employer.

What does a retail customer service representative do?

A Retail Customer Service Representative assists customers in retail environments by answering questions, processing transactions, handling returns or exchanges, and ensuring a positive shopping experience. They may also restock shelves, resolve customer complaints, and provide information about products and promotions. Their primary goal is to ensure customer satisfaction and support the overall operations of the store.

What are the key skills and qualifications needed to thrive as a retail customer service representative, and why are they important?

To thrive as a Retail Customer Service Representative, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic computer applications is often required. Excellent communication, patience, and conflict resolution skills help you stand out when assisting diverse customers. These skills ensure efficient transactions, positive customer experiences, and contribute to the overall success of the retail environment.

What are some common challenges retail customer service representatives face, and how can they effectively handle them?

Retail Customer Service Representatives often encounter challenges such as dealing with difficult customers, managing high volumes of inquiries during busy periods, and resolving issues quickly while maintaining a positive attitude. Effective communication, patience, and strong problem-solving skills are essential for handling these situations. Many employers provide training and support, encouraging teamwork and sharing best practices among colleagues to help representatives succeed and grow in their roles.

What is the difference between Retail Customer Service Representative vs Cashier?

AspectRetail Customer Service RepresentativeCashier
Primary RoleAssist customers, handle inquiries, resolve issues, promote productsProcess transactions, handle payments, issue receipts
Required SkillsCustomer service, communication, problem-solvingBasic math, attention to detail, cash handling
Work EnvironmentSales floor, customer-facing, often in retail storesCheckout counters, retail stores, supermarkets
Common CertificationsNone typically required, but customer service training helpfulCash handling certification optional

While both roles are essential in retail, a Retail Customer Service Representative focuses on assisting customers and enhancing their shopping experience, whereas a Cashier primarily handles transactions at the point of sale. The roles often overlap but serve different functions within the retail environment.

How to get hired as a retail customer service representative?

To get hired as a retail customer service representative, candidates should have strong communication skills, a friendly attitude, and basic computer proficiency. Relevant experience in customer service or sales can improve chances, and many employers require a high school diploma or equivalent. Preparing a tailored resume and demonstrating reliability during interviews are also important steps.

What is the role of retail customer service representatives in retail?

Retail customer service representatives assist customers by answering questions, processing transactions, and resolving issues to ensure a positive shopping experience. They often handle returns, provide product information, and maintain store cleanliness, using point-of-sale systems and communication skills to support store operations.

What are popular job titles related to Retail Customer Service Representative jobs in Connecticut?

For Retail Customer Service Representative jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Retail Customer Service Representative jobs in Connecticut look for?

The top searched job categories for Retail Customer Service Representative jobs in Connecticut are:

What are popular job titles related to Retail Customer Service Representative jobs in CT?

For Retail Customer Service Representative jobs in CT, the most frequently searched job titles are:

Retail Customer Service Representative jobs near you
Infographic showing various Retail Customer Service Representative job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,063 per year, or $16.4 per hour.

CSR - CSR

Norwalk, CT • On-site

Bender
See more jobs at Benderexternal

$16 - $21.75/hr

Other

Posted 7 days ago

Job description

Customer Service Representative (CSR)

Say goodbye to boring! Break free and join Bender where no two days are alike!

BENDER is seeking a dynamic Customer Service Representative (CSR) for our high traffic, fast paced luxury showroom of decorative bath, tile & stone in Norwalk, CT to assist customers. We work hard and smart to ensure we deliver creative solutions for every customer, and excellent service is a top priority. The CSR plays a vital role in our team providing customers with seamless service. The CSR is the primary and proactive point of contact and communication for customers with their post-sale needs and collaborates with sales teammates and other departments to ensure the customer experience is exceptional and upholds the BENDER standard.

Do you enjoy using your people skills and can-do personality to help others?

· Do you thrive in a vibrant, fast-paced environment?

· Would you like to be part of a team that values your contributions?

BENDER offers a GREAT company culture and AWESOME benefits:

· BENDER has been named Best Place to Work by USA Today in CT

· Business casual dress code

· We are an Entrepreneurial Operation System Company

· Employee discount program on thousands of brands

· Weekly company meetings for sharing and learning

· Regular 1:1 meetings with your manager to ensure you are head and are getting feedback

· A beautiful showroom environment to work in

· Employee Assistance Program

Candidate Qualifications:

· Tasteful appearance and presentation

· Proficient in Microsoft Office (Especially Word, Excel, and PowerPoint)

· Ability to engage with customers easily and purposefully

· Effective communication and organizational skills

· Able to learn and think fast

· Possess a positive and cooperative attitude

· Value customer service and teamwork

· High School diploma/GED required (Associate's or Bachelor degree preferred)

· Minimum One (1) year of customer service or Sales experience

Essential Job Functions:

· Warmly greet customers in person and over the phone

· Engage customers, in person and on the phone, to discern their needs and direct them to the appropriate sales staff

· Working knowledge of Microsoft Office

· Active listening & Independent Problem Solving

· Perform other administrative tasks to support the Sales team

We ARE leading and changing the industry. Apply to be a part of highly respected and growing company that believes the work we do matters. And if you believe in working hard and smart, you find opportunities for growth at BENDER.

Apply