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Customer Representative Jobs in Connecticut (NOW HIRING)

Archer Travel Service, Inc

Customer Representative

Orange, CT · On-site

$17.25 - $23.25/hr

About the job Customer Representative About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel ...

Getaway

Customer Representative

Bristol, CT · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients throughout their journey from the moment they book to the moment they return home. You will assist ...

Budderfly

Customer Advocate-Shelton, CT/Hybrid

Shelton, CT · Hybrid

$63K - $65K/yr

In this position, the successful candidate will be responsible for acting as the customer's representative to ensure that their requests are met with a focus on improving the customer experience. Why ...

Budderfly

Customer Advocate-Shelton, CT/Hybrid

Shelton, CT · On-site +1

$63K - $65K/yr

In this position, the successful candidate will be responsible for acting as the customer's representative to ensure that their requests are met with a focus on improving the customer experience. Why ...

Budderfly

Customer Advocate-Shelton, CT/Hybrid

Shelton, CT · On-site

$63K - $65K/yr

In this position, the successful candidate will be responsible for acting as the customer's representative to ensure that their requests are met with a focus on improving the customer experience. Why ...

Budderfly

Customer Advocate-Shelton, CT/Hybrid

Shelton, CT · Hybrid

$63K - $65K/yr

In this position, the successful candidate will be responsible for acting as the customer's representative to ensure that their requests are met with a focus on improving the customer experience. Why ...

Bender

CSR - CSR

Norwalk, CT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Say goodbye to boring! Break free and join Bender where no two days are alike! BENDER is seeking a dynamic Customer Service Representative (CSR) for our high ...

Bender Plumbing Supplies

CSR - CSR

Norwalk, CT · On-site

$21 - $23/hr

BENDER is seeking a dynamic Customer Service Representative (CSR) for our high traffic, fast paced luxury showroom of decorative bath, tile & stone in Norwalk, CT to assist customers. We work hard ...

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All JobsCustomer Representative JobsCustomer Representative Jobs in Connecticut

Customer Representative information

See Connecticut salary details

$9

$17

$25

How much do customer representative jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer representative in Connecticut is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a customer representative?

Customer Representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They can work in person, over the phone, via email, or through online chat platforms. Their goal is to ensure customer satisfaction by handling issues efficiently and maintaining positive relationships between the company and its clients.

What are the key skills and qualifications needed to thrive as a customer representative?

To thrive as a Customer Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in handling customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent service, building customer loyalty, and representing the company effectively.

How does a customer representative typically handle high call volumes or peak periods?

During high call volumes or peak periods, Customer Representatives often rely on prioritization strategies and efficient time management to ensure all customer inquiries are addressed promptly. They may utilize call routing systems, knowledge bases, and support from team leads to manage workloads. Collaborating closely with colleagues and maintaining clear communication helps the team stay organized and deliver consistent service, even under pressure. Adaptability and a calm approach are key to maintaining quality interactions with customers during these busy times.

What is the difference between Customer Representative vs Customer Service Associate?

AspectCustomer RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; sometimes post-secondary educationHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, corporate officesRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across industriesRetail, hospitality, telecommunications
Common Search & ComparisonCustomer Representative vs Customer Service Associate

Customer Representatives and Customer Service Associates both handle customer inquiries and support. While their roles overlap, Customer Representatives often work in call centers or corporate settings, handling more complex issues, whereas Customer Service Associates are typically found in retail or service environments, focusing on direct customer interactions. Both roles require strong communication skills and a focus on customer satisfaction, but the specific duties and work settings can differ.

More about Customer Representative jobs

What are the most commonly searched types of Customer Representative jobs in Connecticut?

The most popular types of Customer Representative jobs in Connecticut are:

What are popular job titles related to Customer Representative jobs in Connecticut?

For Customer Representative jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Customer Representative jobs in Connecticut look for?

The top searched job categories for Customer Representative jobs in Connecticut are:

What are popular job titles related to Customer Representative jobs in CT?

For Customer Representative jobs in CT, the most frequently searched job titles are:

Customer Representative jobs near you
Infographic showing various Customer Representative job openings in Connecticut as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $37,193 per year, or $17.9 per hour.

Customer Representative

Hartford, CT • On-site

Archer Travel Service, Inc
Travel Arrangement Services • 11 - 50 employees
Learn more about Archer Travel Service, Incexternal

$16.25 - $22/hr

Other

Re-posted 27 days ago

Job description

About the job Customer Representative
About the job Travel customer representative
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities

  • Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
  • Assist with travel bookings, changes, cancellations, and special requests.
  • Provide accurate information about destinations, travel documents, and agency policies.
  • Follow up with clients to confirm trip details and satisfaction.
  • Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
  • Excellent verbal and written communication skills.
  • Strong customer service experience (preferably in travel or hospitality).
  • Organized, dependable, and proactive with a high attention to detail.
  • Comfortable with technology and quick to learn booking platforms and systems.
  • Passion for travel and helping others plan unforgettable experiences.
Perks
  • 100% remote work with flexible scheduling.
  • Opportunities for growth within the agency.
  • Travel perks and exclusive industry discounts.
  • Supportive team environment with ongoing training.

If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!

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