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Customer Service Jobs in Connecticut (NOW HIRING)

incredible container

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Customer service

Newtown, CT · On-site

$16.50 - $22.50/hr

Customer Service Representative - Manufacturing A rapidly growing manufacturing company is seeking a motivated and customer-focused Customer Service Representative to join our team. We are looking ...

Hello Sunshine Travels

Customer Service

Waterbury, CT · On-site

$16.25 - $22.25/hr

About the job Customer Service Customer Service Representative Travel Industry Remote | Flexible Schedule | About the Role: We're looking for an enthusiastic and detail-oriented Customer Service ...

KFC- Kedis

Customer Service

Norwalk, CT

$16 - $21.75/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

KFC- Kedis

Customer Service

Stamford, CT

$17 - $23.25/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

KFC- Kedis

Customer Service

Norwalk, CT

$16.25 - $22/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

KFC- Kedis

Customer Service

Danbury, CT

$16.25 - $22.25/hr

Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and efficiency * Provide a top-notch guest experience that includes friendly interactions, hot & fresh ...

Bender

CSR - CSR

Norwalk, CT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Say goodbye to boring! Break free and join Bender where no two days are alike! BENDER is seeking a dynamic Customer Service Representative (CSR) for our high ...

New

Bender Plumbing Supplies

CSR - CSR

Norwalk, CT · On-site

$21 - $23/hr

BENDER is seeking a dynamic Customer Service Representative (CSR) for our high traffic, fast paced luxury showroom of decorative bath, tile & stone in Norwalk, CT to assist customers. We work hard ...

Sila Services

Customer Service Representative

Norwalk, CT · On-site

$18 - $24/hr

Customer Service Representative Astacio Plumbing, Heating, Cooling & Electrical - Norwalk, CT Customer Service Representative If you're great with people, confident on the phone, and know how to keep ...

Symbiotic Services

Associate - Customer Service

Putnam, CT

$14.75 - $20.25/hr

Associate - Customer Service Employment Type: Full-Time Location: Arlington Heights, IL About the Opportunity: Symbiotic Services is seeking a Customer Service Associate to serve as a key point of ...

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All JobsCustomer Service JobsCustomer Service Jobs in Connecticut

Customer Service information

See Connecticut salary details

$9

$17

$25

How much do customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer service in Connecticut is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Connecticut?

The most popular types of Customer Service jobs in Connecticut are:

What are popular job titles related to Customer Service jobs in Connecticut?

For Customer Service jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Connecticut look for?

The top searched job categories for Customer Service jobs in Connecticut are:

What cities in Connecticut are hiring for Customer Service jobs?

Cities in Connecticut with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Connecticut as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,193 per year, or $17.9 per hour.

Customer service

incredible container

Newtown, CT • On-site

$16.50 - $22.50/hr

Full-time

PTO

Posted 17 days ago

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Job description

Customer Service Representative – Manufacturing


A rapidly growing manufacturing company is seeking a motivated and customer-focused Customer Service Representative to join our team. We are looking for someone who is organized, detail-oriented, and thrives in a fast-paced manufacturing environment.


Responsibilities


- Process customer orders accurately and efficiently.

- Communicate with customers regarding orders, pricing, and delivery schedules.

- Coordinate with production, scheduling, shipping, and sales to ensure customer expectations are met.

- Respond to customer inquiries and resolve issues professionally.

- Prepare quotes and maintain accurate customer records.

- Build strong, long-term relationships by providing exceptional customer service.


Qualifications


- Previous customer service experience is required.

- Experience in manufacturing or corrugated packaging is a plus, but not required. We are willing to train the right candidate.

- Strong communication, organizational, and problem-solving skills.

- Proficiency with Microsoft Office and basic computer systems.

- Ability to multitask and work effectively in a fast-paced environment.

- Positive attitude, reliability, and a strong work ethic.


What We Offer


- Competitive pay based on experience.

- Full-time, stable employment.

- Opportunities for growth and advancement.

- A supportive team environment.


If you're looking for a long-term career with a growing company and enjoy helping customers, we'd love to hear from you. Apply today and join the Incredible Container Corp. team! Come and grow with us !!!