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Entry Level Customer Service Jobs in Connecticut

CT Team

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Customer Service and Sales Associate- Entry Level

Wethersfield, CT · On-site

$50K - $55K/yr

The Connecticut Team is hiring a Customer Service and Sales Associate to support our telecom and energy client campaigns throughout the greater Hartford area. This is an entry-level position with ...

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Entry Level Customer Service information

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$9

$17

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How much do entry level customer service jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for entry level customer service in Connecticut is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What are typical career advancement opportunities for Entry Level Customer Service employees?

Starting as an Entry Level Customer Service representative can open various pathways for career advancement within a company. Many organizations offer clear growth tracks to senior customer service roles, team lead, supervisor, or specialized support positions such as technical support or account management. As you develop your communication and problem-solving skills, you may also have the chance to transition into related fields like sales, training, or quality assurance. Demonstrating initiative, reliability, and a strong understanding of company products and processes can help you progress more quickly in your career.

What is an Entry Level Customer Service job?

An Entry Level Customer Service job involves assisting customers with inquiries, complaints, and product or service information. Responsibilities typically include answering phone calls, responding to emails or chats, processing orders, and troubleshooting basic issues. This role requires strong communication, problem-solving, and interpersonal skills. Employers may provide on-the-job training, making it a great starting point for those new to customer service or the workforce.

What are the key skills and qualifications needed to thrive in the Entry Level Customer Service position, and why are they important?

To thrive as an Entry Level Customer Service professional, basic computer literacy, strong verbal and written communication skills, and a high school diploma or equivalent are typically required. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is often beneficial. Patience, problem-solving, and a customer-oriented attitude are standout soft skills for this position. These abilities are important because they enable you to effectively resolve customer inquiries, ensure satisfaction, and contribute to a positive team environment.

What are the most commonly searched types of Customer Service jobs in Connecticut? The most popular types of Customer Service jobs in Connecticut are:
What are popular job titles related to Entry Level Customer Service jobs in Connecticut? For Entry Level Customer Service jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Entry Level Customer Service jobs in Connecticut look for? The top searched job categories for Entry Level Customer Service jobs in Connecticut are:
What cities in Connecticut are hiring for Entry Level Customer Service jobs? Cities in Connecticut with the most Entry Level Customer Service job openings:
Entry Level Customer Service jobs near you
Infographic showing various Entry Level Customer Service job openings in Connecticut as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,193 per year, or $17.9 per hour.

Entry Level Customer Service and Sales Agent

Elite Fortune Consulting Inc

New Britain, CT • On-site

$45K - $65K/yr

Full-time

Posted 22 days ago

Job description

We are seeking an Entry Level Customer Service And Sales Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills