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Resident Director Jobs (NOW HIRING)

PeakMade Real Estate

Resident Director

Chicago, IL

The Resident Director is responsible for leading the property renewal leasing program in accordance with policies and procedures outlined by PeakMade. This position will work very closely with ...

PeakMade Real Estate

Resident Director

Merced, CA · On-site

The Resident Director is responsible for leading the property renewal leasing program in accordance with policies and procedures outlined by PeakMade. This position will work very closely with ...

PeakMade Real Estate

Resident Director

Madison, WI · On-site

The Resident Director is responsible for leading the property renewal leasing program in accordance with policies and procedures outlined by PeakMade. This position will work very closely with ...

ROCKHURST UNIVERSITY

Resident Director

Kansas City, MO · On-site

A Residence Director is an energetic individual committed to student learning and development while ... Staff Opportunity Supervise a staff of Resident Assistants (RA) and approximately 20 desk ...

PeakMade Real Estate

Resident Director

Austin, TX · On-site

The Resident Director (RD) plays a key leadership and community-building role in our student housing apartment complex. The RD is responsible for fostering a safe, inclusive, and engaging residential ...

Assumption University

Resident Director

Worcester, MA · On-site

Description The Resident Director (RD) serves as a live-in professional responsible for developing and sustaining a vibrant, inclusive, and values-based residential community aligned with the mission ...

PeakMade Real Estate

Resident Director

Austin, TX

The Resident Director (RD) plays a key leadership and community-building role in our student housing apartment complex. The RD is responsible for fostering a safe, inclusive, and engaging residential ...

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Resident Director information

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$33K

$65.4K

$105K

How much do resident director jobs pay per year?

As of Jun 28, 2026, the average yearly pay for resident director in the United States is $65,414.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $71,000.00 per year, depending on experience, location, and employer.

What are some typical challenges Resident Directors face when managing student communities, and how can they effectively address them?

Resident Directors often encounter challenges such as mediating conflicts between residents, balancing administrative duties with student engagement, and responding to emergencies at any hour. Successfully addressing these issues requires strong communication skills, adaptability, and a proactive approach to building community. Many Resident Directors find it helpful to establish clear community standards, maintain open lines of communication, and collaborate closely with Resident Assistants and campus partners to create a supportive living environment.

What are the key skills and qualifications needed to thrive as a Resident Director, and why are they important?

To thrive as a Resident Director, you need a background in student affairs, higher education, or a related field, often supported by a bachelor's or master's degree. Familiarity with campus management software, incident reporting systems, and crisis intervention techniques is typically required. Strong interpersonal skills, conflict resolution, and leadership ability help foster a positive residential community and address student concerns. These skills ensure a safe, inclusive, and supportive living environment that enhances student development and well-being.

What is the difference between Resident Director vs Resident Assistant?

AspectResident Director

Required CredentialsTypically a bachelor's degree, sometimes a master's; leadership experience
Work EnvironmentOn-campus housing, student residence halls
Employer & IndustryColleges and universities managing student housing
Common Search & ComparisonFocuses on residential management and student support roles

The Resident Director oversees student housing operations, manages staff, and provides student support, often requiring higher education credentials. In contrast, a Resident Assistant is a peer leader responsible for fostering community and enforcing residence hall policies, usually a student themselves. While both roles work within campus housing, the Resident Director holds a supervisory, professional position, whereas the Resident Assistant is a student staff member supporting residents.

What Is a Resident Director?

Resident directors are full-time staff members on college campuses. They train and manage the student employees who work in campus housing. As a resident director, your primary responsibility is to ensure that residence halls are safe and functional for all students. Job duties include establishing student conduct policies, responding to student concerns about housing and environment, and planning and supervising student activities within and around residence halls. Resident directors live on campus and must be available year-round to assist with student housing issues.

What are Resident Directors?

Resident Directors are professional staff members who oversee the daily operations of residence halls or student housing communities at colleges and universities. They are responsible for supervising resident assistants, fostering a safe and inclusive living environment, providing support to students, and enforcing community standards. Resident Directors often handle crisis situations, mediate conflicts, and plan educational programs for residents. Their role is crucial in promoting student development and ensuring the wellbeing of those living on campus.
More about Resident Director jobs
What cities are hiring for Resident Director jobs? Cities with the most Resident Director job openings:
What are the most commonly searched types of Resident jobs? The most popular types of Resident jobs are:
Who are the top companies hiring for Resident Director jobs? The top employers for Resident Director jobs are:
What states have the most Resident Director jobs? States with the most job openings for Resident Director jobs include:
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Resident Director jobs near you
Infographic showing various Resident Director job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $65,414 per year, or $31.4 per hour.
Resident Director

Resident Director

PeakMade Real Estate

Chicago, IL

Full-time

Retirement, PTO

Posted 11 days ago

Job description

The Resident Director is responsible for leading the property renewal leasing program in accordance with policies and procedures outlined by PeakMade. This position will work very closely with Property Manager and Regional Manager to set renewal ratio goals and develop strategic plans for achieving budgeted occupancy. In addition, the Resident Director will be expected to provide outstanding customer service, develop and maintain resident retention programs as well as provide leadership and mentorship to the leasing staff. 

Who You Are:

  • Proactive team member that can provide leadership and mentorship to the leasing staff
  • Knowledgeable in Entrata property management software and experience in sales and/or management in multi-family housing, hospitality, or retail industries
  • Self-starter who is highly organized and motivated

What You'll Do:

  • Maintain an excellent customer service relationship with residents, prospects and community visitors.
  • Ensure property compliance with national branding, programs and marketing goals
  • Assist in the recruiting and interviewing efforts of all personnel
  • Build relationships with Universities and local organizations through presentations, events, etc.
  • Assist Property Manager in implementing safe work practices among staff and ensure all safety programs are implemented and followed
  • Work with the Property Manager to assist on-site staff in building relationships with external customers
  • Adhere to established company standards for screening applicants and guarantors for residency
  • Responsible for ensuring the team responds to internet leads, answers prospect calls and conducts successful property tours 
  • Accurately prepare and have a thorough knowledge of all lease-related paperwork and processing
  • Adhere to established company standards for screening applicants and guarantors for residency
  • Assist current residents and guarantors with completion of online renewal paperwork
  • Assist residents with the move-in, move-out transfer and lease take over process
  • Prepare and ensure staffing schedules are consistent with community needs
  • Lead the team in utilizing established marketing and resident retention strategies to increase renewal ratio and work to achieve and exceed budgeted occupancy percentages
  • Assist with the brand management in making sure that the brand is being appropriately represented at a community level
  • Create and manage property social media pages (Instagram, Tik Tok, Facebook)
  • Complete scheduled outreach and marketing efforts aligned with the overall business strategy, ensuring campaigns effectively drive qualified leads.
  • Supervise the planning, preparation, and implementation of resident retention plan, renewal parties, and property events, as approved by the Leasing Manager
  • Work with the Leasing Manager to build relationships with colleges and universities, businesses, vendors, and prospects.
  • Plan and oversee resident programs and community engagement initiatives.
  • Conduct effective weekly team meetings
  • Responsible for implementing and monitoring effective lease renewal programs by working closely with Property Manager and Regional Manager
  • Provide training and motivation to staff and ensure group training sessions are conducted as needed
  • Responsible for planning, preparation, and implementation of renewal parties, guarantor property events, and competitions 
  • Maintain thorough product knowledge of the property and competition leasing and retention efforts
  • Responsible for the development and implementation of Resident Programs and monitor effective lease renewal efforts by working closely with Property Manager and Regional Manager
  • Assist the Leasing Manager with auditing all lease and renewal files for key controls and bonus submission to the Property Manager
  • Monitor leasing/renewal progress focusing on areas needing additional support to the Leasing Manager
  • Maintain accurate current resident activity, renewal leasing data, and assist with other computer data entry as necessary
  • Address complaints and resolve issues in a timely and professional fashion
  • Assist in monitoring maintenance service responses to ensure a high degree of resident satisfaction.
  • Write up and file services requests from residents upon receipt, and take necessary steps to ensure timely response by appropriate staff
  • Participate in property inspections, quarterly, move-in and move out
  • Contribute to the general upkeep and cleaning of office, common areas and model
  • Perform various administrative tasks and additional as needed or as directed by Property Manager or Regional Manager
  • Additional responsibilities as required

What You'll Need:

  • 1-2 years leasing experience in multifamily or off-campus student housing experience highly preferred
  • High school diploma or equivalent required
  • Bachelor's degree or proven success in a Leasing Manager position preferred
  • Sales and/or management experience in multi-family housing, hospitality, or retail industries preferred
  • High energy and organization skills required 
  • A passion for helping college students find their next home
  • Excellent verbal and written communication skills
  • Technically savvy individual that can navigate through various social media platforms and a familiarity with Microsoft Office
  • Proficient in Entrata property management software or other similar property management software preferred

What You'll Get (Peak Perks):

  • Potential monthly commission
  • Housing discount (varies by property)
  • 15 days of PTO + 2 additional "Wellbeing Days"
  • Up to 12 weeks paid parental leave + one year of diapers, on us
  • 401(k) Match
  • Wellness initiatives, health team competitions and reward programs through LiveWell Program
  • Employee Resource Groups
  • Commitment to leadership training and growth opportunities
  • Additional rewards and recognition

*The anticipated pay range for this role is $20-$24 per hour, with final compensation determined based on experience, skills, and internal equity.

Who We Are

PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US.  Our working environment is fun, collaborative, forward-thinking and purposeful.

PeakMade Real Estate is an Equal Employment Opportunity employer.

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