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Resident Services Director Jobs (NOW HIRING)

SilverCrest

Resident Services Director

Rochester, MN · On-site

Resident Services Director $50,000-$58,000/year | Full-Time Days Shorewood | A Silvercrest Community Start a new career as a Resident Services Director at Shorewood Senior Community! Shorewood, a ...

Westmont Living

Resident Services Director

Cypress, CA · On-site

$105K - $112K/yr

We are looking for an experienced Resident Services/Wellness Director (LVN) to lead our clinical team and support in caring for our residents in the Assisted Living department. WHY JOIN OUR GREAT ...

Westmont Living

Resident Services Director

Goleta, CA · On-site

$110K - $120K/yr

We are looking for an experienced Resident Services/Wellness Director (LVN) to lead our clinical team and support in caring for our residents in the Assisted Living department. WHY JOIN OUR GREAT ...

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$33K

$65.4K

$105K

How much do resident services director jobs pay per year?

As of Jun 16, 2026, the average yearly pay for resident services director in the United States is $65,414.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $71,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resident Services Director, and why are they important?

To thrive as a Resident Services Director, you need a background in social work, gerontology, or healthcare administration, often supported by a relevant degree and experience in senior living or residential care. Familiarity with care management software, knowledge of regulatory compliance, and certifications like Assisted Living Administrator are commonly required. Strong leadership, interpersonal communication, and problem-solving skills help you effectively coordinate care and support teams. These skills ensure the well-being of residents, regulatory compliance, and efficient operations in a residential community setting.

What is the difference between Resident Services Director vs Leasing Consultant?

AspectResident Services DirectorLeasing Consultant
CredentialsExperience in property management, customer service, and often a certification in property managementReal estate license or leasing certification often preferred
Work EnvironmentOversees resident relations, community programs, and staff management in multifamily communitiesFocuses on showing units, processing leases, and assisting prospective tenants
Employer & Industry UsageProperty management companies, senior living communities, multifamily housingApartment communities, leasing offices, real estate agencies

The Resident Services Director manages resident relations and community programs, while the Leasing Consultant primarily handles leasing activities and prospective tenant interactions. The former has broader responsibilities in resident retention and community management, whereas the latter focuses on leasing transactions and customer service during the leasing process.

What are some common challenges a Resident Services Director faces in coordinating care for residents?

A Resident Services Director often manages the delicate balance between residents’ individual needs and organizational policies, which can be challenging when care requirements change suddenly. Coordinating with nursing staff, families, and external healthcare providers requires strong communication and organizational skills. Additionally, the director must ensure compliance with regulations while fostering a supportive environment for both residents and staff. Navigating these complexities is essential for maintaining high quality of care and resident satisfaction.

What are Resident Services Directors?

Resident Services Directors are professionals who oversee and coordinate services and programs designed to enhance the quality of life for residents in settings such as senior living communities, assisted living facilities, or apartment complexes. They are responsible for managing resident support services, addressing concerns, and ensuring a safe and supportive living environment. Their duties often include supervising staff, planning activities, and serving as the main point of contact between residents and management.
More about Resident Services Director jobs
What cities are hiring for Resident Services Director jobs? Cities with the most Resident Services Director job openings:
What are the most commonly searched types of Resident Services jobs? The most popular types of Resident Services jobs are:
Who are the top companies hiring for Resident Services Director jobs? The top employers for Resident Services Director jobs are:
What states have the most Resident Services Director jobs? States with the most job openings for Resident Services Director jobs include:
What job categories do people searching Resident Services Director jobs look for? The top searched job categories for Resident Services Director jobs are:
Resident Services Director jobs near you
Infographic showing various Resident Services Director job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 4% As Needed, 42% Full Time, 52% Part Time, and 1% Temporary. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,414 per year, or $31.4 per hour.
Resident Services Director

Resident Services Director

Medical Services of America

Greenwood, SC • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Medical Services of America rating

4.9

Company rating: 4.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

The Residences at Greenwood, a division of Medical Services of America, Inc., currently seeks an experienced full-time Resident Services Director for our residents in Greenwood, SC.


As a member of the facility's management team the Resident Services Director is responsible overseeing and assisting with the delivery of resident services. Assists with scheduling and training of nursing staff and resident assistants.


  • Provides training and oversight to staff in the provision of medication assistance, medication training, health monitoring, infection control, and assistance with health-related task.
  • Conducts regular quality assurance reviews and audits of staff documentation as it relates to medication administration, documents findings, and shares information with Executive Director.
  • Conducts weekly audits of Med Carts to ensure proper medication administration.
  • Conducts weekly audits of stored medications (over flow and PRN meds) to ensure they are labeled properly, not expired, and re-fills are requested.
  • conducts resident health assessments are required.
  • Monitors the status of resident health conditions and initiates action in response to changing needs. Conducts re-assessments as indicated.
  • Makes medical appointments for residents and assists with their transportation to and from appointments.
  • Provides health counseling/education to residents as needed.
  • Performs TB tests for residents and staff as needed.
  • Assists with medication administration.
  • Reports significant resident changes to appropriate individuals.
  • Maintains current medical records and ensures they comply with regulatory guidelines.
  • Performs necessary clinical duties such compliance with physician orders, Medication Administration Records (MARs), etc.
  • Participates in the service planning and review process with resident families/responsible parties.
  • Works closely with the Resident Director in creating staffing schedules.
  • Creates duty lists for staff.
  • Assists with the recruitment, training, evaluating, and discipline of Resident Assistants.
  • Keeps the Executive Director informed on all matters and issues.
  • Maintains up-to-date knowledge of state regulations.
  • Contributes to team effort by accomplishing related results as needed.


Qualifications and Skills

  • Valid SC LPN license required.
  • Graduate of an accredited school of professional nursing required.
  • Minimum of 2 years of experience in a Senior Care or Assisted Living setting required.
  • Minimum of 1 year experience in a supervisory capacity required.
  • Must be knowledgeable of SC DPH's Community Residential Care regulations.
  • Thorough knowledge of SC DPH's Medication Management regulations.


We are an equal opportunity employer


Visit us on the web at www.MSAhealthcare.com

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