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Resident Services Director Jobs (NOW HIRING)

As a Resident Services Director for Meadow Creek Village we're looking for you to support the Wellness Standards regarding implementation of care plans, training and communication across departments ...

Start a new career as a Resident Services Director at Shorewood Senior Community! Make a difference in someone's life every day. If you have a passion for serving and a desire to grow, we'd love to ...

Start a new career as a Resident Services Director at Shorewood Senior Community! Make a difference in someone's life every day. If you have a passion for serving and a desire to grow, we'd love to ...

Start a new career as a Resident Services Director at Shorewood Senior Community! Make a difference in someone's life every day. If you have a passion for serving and a desire to grow, we'd love to ...

Resident Services Director

Cypress, CA · On-site

$105K - $112K/yr

We are looking for an experienced Resident Services/Wellness Director (LVN) to lead our clinical team and support in caring for our residents in the Assisted Living department. WHY JOIN OUR GREAT ...

Posted today

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Resident Services Director information

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$33K

$65.4K

$105K

How much do resident services director jobs pay per year?

As of Jul 15, 2026, the average yearly pay for resident services director in the United States is $65,414.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $71,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resident Services Director, and why are they important?

To thrive as a Resident Services Director, you need a background in social work, gerontology, or healthcare administration, often supported by a relevant degree and experience in senior living or residential care. Familiarity with care management software, knowledge of regulatory compliance, and certifications like Assisted Living Administrator are commonly required. Strong leadership, interpersonal communication, and problem-solving skills help you effectively coordinate care and support teams. These skills ensure the well-being of residents, regulatory compliance, and efficient operations in a residential community setting.

What is the difference between Resident Services Director vs Leasing Consultant?

AspectResident Services DirectorLeasing Consultant
CredentialsExperience in property management, customer service, and often a certification in property managementReal estate license or leasing certification often preferred
Work EnvironmentOversees resident relations, community programs, and staff management in multifamily communitiesFocuses on showing units, processing leases, and assisting prospective tenants
Employer & Industry UsageProperty management companies, senior living communities, multifamily housingApartment communities, leasing offices, real estate agencies

The Resident Services Director manages resident relations and community programs, while the Leasing Consultant primarily handles leasing activities and prospective tenant interactions. The former has broader responsibilities in resident retention and community management, whereas the latter focuses on leasing transactions and customer service during the leasing process.

What are some common challenges a Resident Services Director faces in coordinating care for residents?

A Resident Services Director often manages the delicate balance between residents’ individual needs and organizational policies, which can be challenging when care requirements change suddenly. Coordinating with nursing staff, families, and external healthcare providers requires strong communication and organizational skills. Additionally, the director must ensure compliance with regulations while fostering a supportive environment for both residents and staff. Navigating these complexities is essential for maintaining high quality of care and resident satisfaction.

What are Resident Services Directors?

Resident Services Directors are professionals who oversee and coordinate services and programs designed to enhance the quality of life for residents in settings such as senior living communities, assisted living facilities, or apartment complexes. They are responsible for managing resident support services, addressing concerns, and ensuring a safe and supportive living environment. Their duties often include supervising staff, planning activities, and serving as the main point of contact between residents and management.
More about Resident Services Director jobs
What cities are hiring for Resident Services Director jobs? Cities with the most Resident Services Director job openings:
What are the most commonly searched types of Resident Services jobs? The most popular types of Resident Services jobs are:
Who are the top companies hiring for Resident Services Director jobs? The top employers for Resident Services Director jobs are:
What states have the most Resident Services Director jobs? States with the most job openings for Resident Services Director jobs include:
What job categories do people searching Resident Services Director jobs look for? The top searched job categories for Resident Services Director jobs are:
Infographic showing various Resident Services Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $65,414 per year, or $31.4 per hour.
Resident Services Director

Resident Services Director

Maplewood Senior Living

Darien, CT • On-site

Full-time

Posted 9 days ago


Maplewood Senior Living rating

5.5

Company rating: 5.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

Job Title: Resident Services Director/Director of Nursing (RN)
Location: Darien, CT
Employment Type: Full-Time
Salary Range: Competitive
Department: Resident Services

Summary:    The Resident Services Director is responsible for the administration of nursing services.  Directs, plans, and coordinates services activities of professional nursing and auxiliary nursing personnel in rendering resident care.  Interprets policy and regulations to all nursing personnel and ensures compliance.  Analyzes and evaluates nursing and related services rendered to ensure the quality of resident care.  The Resident Services Director assumes primary responsibility for providing oversight of the resident health care needs, including the overall medication delivery system and the coordination of in-service training for the Resident Care Services Department.  The Resident Services Director contributes directly and positively to the team’s approach to quality resident care by attending to and assisting with a variety of physical, emotional and social needs to help residents maintain their highest level of independence possible.

Essential Functions:

Job Duties

  • Provides nursing services to residents
    • Resident Teaching
    • Wellness counseling
    • Health Promotion
    • Disease Prevention
    • Provision of care and services to residents whose conditions are chronic and stable
    • Verifying residents’ medication regimen with physicians or heath care practitioners for residents who require supervision Assist residents with activities of daily living, including bathing, dressing, eating, toileting, hygiene and mobility.
  • Aware and knowledgeable of the federal and state laws and regulations regarding assisted living/memory care and the regulations of the state’s nursing commission; ensures and maintains regulatory compliance with all such regulations.
  • Facilitates the overall coordination and management of care and services for residents and provides supervision of the Resident Services Department through the following:
    • Move-In Process
      • Pre-move-in assessments, review of paperwork and initial Service Plan Development
    • Assessment and Service Plan
      • Identify needs for additional assessment, health monitoring or other coordination of care needs
      • Service Plan review Process
      • Coordinate residents' health care in collaboration with residents, families and outside health care agencies, including referral when indicated
      • Conducts regular Service Plan Reviews with resident families, including meetings with responsible parties and including appropriate staff whenever changes in care levels occur.
    • Staff Training, Education and Supervision
      • Coordinates and participates in initial job specific orientation and training through routine review of training documents, in accordance with policies and procedures
      • Coordinates and conducts continuing training and education on a regular basis, as identified through routine auditing
        • Reviews documentation and communication of Resident Care Services associates
        • Supervises assigned personnel in the delivery of nursing services and assistance with activities.
      • Proper, Accurate Documentation
      • Delegation
        • Provides RN and LPN delegation, in accordance with state regulations and Community policy.
        • Available after-hours for issues related to current residents’ needs; may be required to come into the Community or conduct offsite assessment at these times.
      • Infection Control
        • Maintains compliance with Community policies on Immunizations, Infection Control and Infectious Disease Management.
      • Move Out/Discontinuation of Services
        • Assists residents who no longer require services
      • Quality Assurance
        • Completes routine auditing of all Resident Care systems, in accordance with Resident Care Services Review Schedule and all other associate QA tools
  • Responsible for monthly Resident Care Service staffing schedule.  Available after-hours, on call, related to Resident Care
  • Responsible for meeting monthly budget targets, monetary and labor hours, with any variances to be discussed with the Executive Director
  • Participates in other Resident Care Services and Community related duties, as assigned by the Executive Director

Compliance & Safety

  • Follows emergency procedures
  • Understands the safety practices and procedures.

Communication

  • Communicates effectively with supervisor and other staff

Education/Experience/Licensure/Certification

  • Must be a Registered Nurse with a valid Connecticut license.
  • Must have a license in good standing.
  • Experience and passion in working with seniors
  • Able to perform tasks which may be physically demanding such as pushing, bending and lifting up to 60lbs.
  • Ability to maintain positive working relationships with residents, their families, peers and other staff members.
  • In good physical and emotional health and free of communicable diseases.

What Maplewood Senior Living employees say

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About Maplewood Senior Living

Sourced by ZipRecruiter

Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider with locations in CT, MA, and OH, and new communities soon to open in NY and NJ. We offer a home-like, luxury environment for our residents, allowing them to live "the good life" in a safe environment.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Westport, CT, US

Year founded

2004

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