ZipRecruiter

Log In

1

Resident Services Associate Jobs (NOW HIRING)

Associa

Resident Services Associate

Miami, FL · On-site

$13.50 - $17.50/hr

... resident service and support.Front Desk Associate will also be responsible for rovering the building premises and package handling for residents. * Greeting vendors, residents and their guests.

Associa

Resident Services Associate

Miami, FL · On-site

$13.50 - $17.50/hr

... resident service and support.Front Desk Associate will also be responsible for rovering the building premises and package handling for residents. * Greeting vendors, residents and their guests.

Maplewood Senior

Resident Services Director

Orange, CT · On-site

Reviews documentation and communication of Resident Care Services associates * Supervises assigned personnel in the delivery of nursing services and assistance with activities. * Proper, Accurate ...

next page

Showing results 1-20

People also search for

All JobsResident Services Associate Jobs

Resident Services Associate information

See salary details

$11

$15

$20

How much do resident services associate jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for resident services associate in the United States is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Resident Services Associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What are some common challenges Resident Services Associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What are Resident Services Associates?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

More about Resident Services Associate jobs
What cities are hiring for Resident Services Associate jobs? Cities with the most Resident Services Associate job openings:
What are the most commonly searched types of Resident Services jobs? The most popular types of Resident Services jobs are:
What states have the most Resident Services Associate jobs? States with the most job openings for Resident Services Associate jobs include:
What job categories do people searching Resident Services Associate jobs look for? The top searched job categories for Resident Services Associate jobs are:
Resident Services Associate jobs near you
Infographic showing various Resident Services Associate job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,928 per year, or $15.8 per hour.
Resident Services Associate

Resident Services Associate

Westdale Asset Management

Hurst, TX • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 4 days ago

Job description

Hourly non-exempt
We are searching for a Resident Services Associate for our apartment community in Hurst! As the Resident Services Associate, your primary duties are recording and resolving resident issues, assisting residents in maintaining lease compliance, issuing lease violations, and maintaining a method for tracking resident complaints and compliments. Apply now!
Requirements
  • At least 1 year of leasing, customer service, or sales experience is preferred.
  • Excellent verbal and written communication skills.
  • Ability to type 30 WPM and be organized.
  • Computer skills in Word, Excel, Outlook, and Yardi or other similar programs.

Responsibilities
  • Maintains a positive customer service attitude.
  • Resolves resident complaints and disputes including, but not limited to community policies, lease violations, renewal increases, rent payments and lease contracts.
  • Assists residents in maintaining current renters' insurance.
  • Contacts residents following issuance of a lease or community violation charge to explain the violation to the resident in achieving compliance.

We offer a competitive salary, good benefits, and an energetic environment. Our benefits include:
  • Medical insurance
  • Dental insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) plan with company match
  • Flexible spending accounts
  • Paid vacation, personal/sick time, and holidays
  • Tuition reimbursement
  • Credit union
  • Service recognition awards
  • Employee assistance program
  • Apartment rental discounts

This is a wonderful opportunity you don't want to miss! Apply today!
Work Days: Monday - Friday
Work Hours: 8:30 am - 5:30 pm
Required License or Certification: Valid Texas Driver's License.
Hourly non-exempt
#WAMLPB

Apply