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Resident Services Associate Jobs (NOW HIRING)

GMH Associates

Resident Services Manager

Tampa, FL · On-site

$48K - $50K/yr

The Resident Service's Manager reports to the General Manager with their primary responsibilities ... Voluntary benefits GMH Associates, Inc. does not accept recruiting agency resumes. Please do not ...

GMH Associates

Resident Services Manager

Tampa, FL · On-site

$48K - $50K/yr

The Resident Service's Manager reports to the General Manager with their primary responsibilities ... Voluntary benefits GMH Associates, Inc. does not accept recruiting agency resumes. Please do not ...

Waterton

Resident Services Coordinator

Austin, TX · On-site

$20 - $26/hr

... for our talented associates. We value performance that delivers experiences that exceed ... The Resident Services Coordinator supports the Community Manager with the administrative, leasing ...

Waterton

Resident Services Coordinator

Seattle, WA · On-site

$21 - $28/hr

At Waterton, we recognize that compensation and benefits are important not only to our associates ... Resident service excellence. Overall, we are a collection of people who strive daily to "find the ...

Waterton

Resident Services Coordinator

Austin, TX

$20 - $26/hr

... for our talented associates. We value performance that delivers experiences that exceed ... The Resident Services Coordinator supports the Community Manager with the administrative, leasing ...

SCHOCHET ASSOCIATES

Resident Services Coordinator

Hartford, CT · On-site

$20.25 - $26.25/hr

Schochet is seeking a Resident Services Coordinator to join our team at Shepherd Park in Hartford, CT. Do you want to make a meaningful difference in the lives of older adults living in affordable ...

Waterton

Resident Services Coordinator

Seattle, WA

$21 - $28/hr

At Waterton, we recognize that compensation and benefits are important not only to our associates ... Resident service excellence. Overall, we are a collection of people who strive daily to "find the ...

LHH US

Resident Services Coordinator

San Francisco, CA

$29 - $32/hr

Resident Services Coordinator (SRO and Seniors) - San Francisco, CA LHH is partnering with a ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

LHH US

Resident Services Coordinator

San Francisco, CA · On-site

$29 - $32/hr

Resident Services Coordinator (SRO and Seniors) - San Francisco, CA LHH is partnering with a ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

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Resident Services Associate information

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How much do resident services associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for resident services associate in the United States is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.31 per hour, depending on experience, location, and employer.

What are some common challenges Resident Services Associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What are the key skills and qualifications needed to thrive as a Resident Services Associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

What are Resident Services Associates?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.
More about Resident Services Associate jobs
What cities are hiring for Resident Services Associate jobs? Cities with the most Resident Services Associate job openings:
What are the most commonly searched types of Resident Services jobs? The most popular types of Resident Services jobs are:
What states have the most Resident Services Associate jobs? States with the most job openings for Resident Services Associate jobs include:
What job categories do people searching Resident Services Associate jobs look for? The top searched job categories for Resident Services Associate jobs are:
Resident Services Associate jobs near you
Infographic showing various Resident Services Associate job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,928 per year, or $15.8 per hour.
Resident Services Manager

Resident Services Manager

GMH Associates

College Station, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description


GMH Communities, Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our student living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience.

Job Description:

The Resident Service’s Manager reports to the General Manager with their primary responsibilities including supporting the efficient operation of the property, collecting and posting of rent and much of the property accounting, outstanding customer service, and the ability to step in and run the property in the General Manager’s absence.

Responsibilities:

  • Have a strong knowledge of the resident database, accounts receivable, and accounts payable
  • Develop and maintain productive relationships with vendors and contractors
  • Ensure timely payments of invoices & delinquency policies are followed
  • Participate in the daily operations of the property
  • Collect all rent, post rent, take action on delinquent rent
  • Assist in the posting and paying of invoices as necessary
  • Assist with leasing activities and lease execution, resident retention events and endeavors
  • Assist in Maintenance follow-ups
  • Thorough knowledge of office applications and company policies
  • Assist in resolution of resident conflicts

Requirements:

  • Bachelor degree strongly preferred, high school diploma required
  • 2 years’ experience in various positions in a residential rental community or hospitality industry is preferred
  • Proven proficiency in areas of property management operations and leadership
  • Strong financial, organizational, analytical and decision-making skills
  • Strong internet, Microsoft Office, word processing and spreadsheet skills
  • Basic knowledge of Social Media and online presence
  • Must have excellent communication and people skills, and a passion to serve

This position offers the following competitive benefits:

  • Health, Vision, and Dental Insurance for you and your dependents
  • Prescription Drug Plan
  • Employee Assistance Program
  • Short-Term Disability & Long-Term Disability Insurance
  • Group Life Insurance
  • 401(k) Program with Employer Contribution
  • Generous Paid Vacation, Sick Time and Holidays
  • Paid Parental Leave
  • Direct Deposit
  • Collegial Work Environment
  • Time off to Volunteer
  • Employee Referral Program
  • Voluntary benefits

GMH Associates, Inc. does not accept recruiting agency resumes. Please do not forward resumes to our employees. GMH Associates, Inc. is not responsible for any fees related to unsolicited resumes.

This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.

This position description does not constitute a written or implied contract of employment.

Visit our new website https://www.gmhcommunities.com/

GMH Associates, Inc. is an Equal Opportunity Employer


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