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How much do resident services assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for resident services assistant in the United States is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What is a resident services assistant?

Resident Services Assistants are professionals who support the daily needs of residents in facilities such as assisted living communities, nursing homes, or other residential care settings. Their duties often include helping residents with activities of daily living, organizing recreational activities, providing companionship, and assisting with basic housekeeping tasks. They play a vital role in enhancing the quality of life for residents by promoting a safe, comfortable, and socially engaging environment. Resident Services Assistants work closely with healthcare staff and families to ensure that residents' needs are met and that they feel supported in their living environment.

What are the key skills and qualifications needed to thrive as a resident services assistant, and why are they important?

To thrive as a Resident Services Assistant, you generally need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office equipment is often required. Excellent interpersonal skills, patience, and a customer service mindset help you build positive relationships with residents and colleagues. These qualities are crucial for efficiently supporting resident needs, ensuring smooth daily operations, and fostering a welcoming community environment.

What are some common challenges faced by resident services assistants, and how are they typically addressed?

Resident Services Assistants often encounter challenges such as managing diverse resident needs, handling difficult situations with empathy, and balancing administrative tasks with direct support. Successful professionals in this role develop strong communication and problem-solving skills to address concerns efficiently and maintain a positive environment. Regular training, teamwork, and support from supervisors help Resident Services Assistants navigate these challenges and ensure high-quality service for residents.

What is the difference between Resident Services Assistant vs Leasing Consultant?

AspectResident Services AssistantLeasing Consultant
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentProperty management, assisting residents, handling inquiriesLeasing offices, showing units, processing applications
Employer & IndustryProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Assistant vs Leasing Consultant

The Resident Services Assistant primarily focuses on supporting residents, handling inquiries, and providing customer service within property management. In contrast, a Leasing Consultant emphasizes marketing, showing units, and closing lease agreements. While both roles require customer service skills and work in property management, their core responsibilities differ, making each role suited to different career interests within the industry.

What cities are hiring for Resident Services Assistant jobs?

Cities with the most Resident Services Assistant job openings:

What are the most commonly searched types of Resident Services jobs?

The most popular types of Resident Services jobs are:

Who are the top companies hiring for Resident Services Assistant jobs?

The top employers for Resident Services Assistant jobs are:

What states have the most Resident Services Assistant jobs?

States with the most job openings for Resident Services Assistant jobs include:

Resident Services Assistant jobs near you
Infographic showing various Resident Services Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $33,699 per year, or $16.2 per hour.

Resident Services Assistant

Woodlands Senior Living

Farmington, ME • On-site

$19 - $26/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Resident Services Assistant

Farmington, ME (http://maps.google.com/maps?q=175+Knowlton+Corner+Road+Farmington+ME+USA+04938) • Admin

Job Type

Full-time

Description

Do you have experience as a CRMA and are looking for the next step? Do you seek a rewarding career within a supportive workplace? Consider joining our team - we offer the opportunity to improve the lives of others while fulfilling your own career goals. Hiring immediately!

Woodlands Senior Living is a Maine-based, family-owned-and-operated organization that provides the people of Maine a trusted partner in assisted living and memory care. Our mission is to make each day the best day possible for every resident we serve. Our teammates are committed to high standards of behavior to deliver the highest quality of care and provide a safe and inclusive work environment.

What you will do as a Resident Services Assistant:

  • Schedule will include working partially as a CRMA.

  • Coordinate receipt of pre-admission resident care information such as physician orders, H&P, standing orders.

  • Coordinate completion of monthly progress note including significant changes and implementation of the service plan. May be responsible for completion of some monthly progress notes as assigned.

  • Schedule/manage resident medical and other appointments.

  • Complete and transmit pharmacy orders/reorders. Tracks orders/reorders to ensure timely provision of medication to residents.

  • Provide physician notification of significant changes in resident status as directed by nurse when available or as needed.

  • Transcribe physician orders (including any scheduling, cross reference updating, or signatures required).

  • Performs clinical software data entry including physician orders, resident face sheet, MDS-RCA and service plans.

The benefits to join the team:

  • Weekend shift differentials to thank you for being flexible with your schedule

  • Vacation and holiday pay because you deserve time to relax and recharge

  • Perfect attendance bonus to recognize your dedication and commitment

  • Referral bonus to show our appreciation for seeking new team members

  • Tuition assistance because we believe in the investment of your growth and success

  • Health, dental, vision and supplemental benefits to support your health

  • 401(k) savings and investment plan to prepare for your future

Requirements

What you’ll bring to the role:

  • Must hold an active PSS and CRMA certification

  • Must be 18 years of age

  • Must provide proof of immunization/immunity to MMR, Varicella and Influenza

  • A current, valid license to operate a vehicle in the state of Maine and a driving record that is satisfactory to the company may be required

  • Strong command of the English language with the ability to follow oral and written instructions with precision

Salary Description

$19 - $26 / hour

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