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Resident Services Assistant

Eugene, OR · On-site

RESIDENT SERVICES ASSISTANT POSTING DATE: Friday, May 29, 2026 CLOSING DATE: Friday, June 12, 2026 Salary: $22.45 to $30.08 per hour ($46,696.00 to $62,566.40 per year) WHO WE ARE Homes for Good ...

Homes For Good

Resident Services Assistant

Eugene, OR

$46K - $62K/yr

RESIDENT SERVICES ASSISTANT POSTING DATE: Friday, May 29, 2026 CLOSING DATE: Friday, June 12, 2026 Salary: $22.45 to $30.08 per hour ($46,696.00 to $62,566.40 per year) WHO WE ARE Homes for Good ...

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How much do resident services assistant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for resident services assistant in the United States is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What are some common challenges faced by Resident Services Assistants, and how are they typically addressed?

Resident Services Assistants often encounter challenges such as managing diverse resident needs, handling difficult situations with empathy, and balancing administrative tasks with direct support. Successful professionals in this role develop strong communication and problem-solving skills to address concerns efficiently and maintain a positive environment. Regular training, teamwork, and support from supervisors help Resident Services Assistants navigate these challenges and ensure high-quality service for residents.

What is the difference between Resident Services Assistant vs Leasing Consultant?

AspectResident Services AssistantLeasing Consultant
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentProperty management, assisting residents, handling inquiriesLeasing offices, showing units, processing applications
Employer & IndustryProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Assistant vs Leasing Consultant

The Resident Services Assistant primarily focuses on supporting residents, handling inquiries, and providing customer service within property management. In contrast, a Leasing Consultant emphasizes marketing, showing units, and closing lease agreements. While both roles require customer service skills and work in property management, their core responsibilities differ, making each role suited to different career interests within the industry.

What are the key skills and qualifications needed to thrive as a Resident Services Assistant, and why are they important?

To thrive as a Resident Services Assistant, you generally need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office equipment is often required. Excellent interpersonal skills, patience, and a customer service mindset help you build positive relationships with residents and colleagues. These qualities are crucial for efficiently supporting resident needs, ensuring smooth daily operations, and fostering a welcoming community environment.

What are Resident Services Assistants?

Resident Services Assistants are professionals who support the daily needs of residents in facilities such as assisted living communities, nursing homes, or other residential care settings. Their duties often include helping residents with activities of daily living, organizing recreational activities, providing companionship, and assisting with basic housekeeping tasks. They play a vital role in enhancing the quality of life for residents by promoting a safe, comfortable, and socially engaging environment. Resident Services Assistants work closely with healthcare staff and families to ensure that residents' needs are met and that they feel supported in their living environment.
What cities are hiring for Resident Services Assistant jobs? Cities with the most Resident Services Assistant job openings:
What are the most commonly searched types of Resident Services jobs? The most popular types of Resident Services jobs are:
Who are the top companies hiring for Resident Services Assistant jobs? The top employers for Resident Services Assistant jobs are:
What states have the most Resident Services Assistant jobs? States with the most job openings for Resident Services Assistant jobs include:
Resident Services Assistant jobs near you
Infographic showing various Resident Services Assistant job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 68% Full Time, 18% Part Time, and 12% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $33,699 per year, or $16.2 per hour.
Resident Services Assistant

Resident Services Assistant

Albuquerque Housing Authority

Albuquerque, NM

$22.68/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

The largest housing authority in the State of New Mexico is looking for an energetic, conscientious and detail oriented individual who enjoys making a difference, being part of a team and takes pride in their career to work in our fast paced office.

RESIDENT SERVICES ASSISTANT

Compensation: $18.44 per hour ($27,704.40 annually) - $22.68 per hour ($39,509.32 annually)

Starting wage for this position will be $18.44 per hour.

FLSA Status: Non-Exempt

Closing Date/Time: This position is considered open until filled

POSITION FUNCTION SUMMARY:

Under the direction of the Deputy Director, the Resident Services Assistant is responsible for handling and processing inquiries at the front desk according Albuquerque Housing Authority (AHA) practices and procedures. The Resident Services Assistant utilizes a client centered approach while ensuring that documents submitted to the front office are reviewed for completeness, tracked, logged, and routed to the appropriate staff while also maintaining the lobby area with up-to-date outreach and informational materials. The Resident Services Assistant will also actively support Section 8 and Public Housing staff to implement efficient quality application, intake, and recertification processes in accordance with Housing and Urban Development (HUD) regulations, AHA policies, and best practices in support of AHA community outreach and service coordination efforts.

Education and Experience:

Required:

  • High school diploma or GED
  • Two (2) years of progressively responsible customer service experience

Preferred:

  • 2 years' experience working with low-income vulnerable populations

Substitution:

  • None

Language Requirements:

Required:

Ability to read and write English in order to understand and interpret written procedures and federal documents. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from vendors, contractors, supervisors, co-workers, residents, and city/county agencies.

Preferred:

Bi-lingual (English/Spanish)

We offer competitive compensation and very attractive fringe benefits including medical (including gym membership), dental, vision, 10 paid holidays, paid leave, PERA pension, free basic life insurance, volunteer life, paid STD and LTD, 457 and an employee assistance program.

AHA strives to maintain a drug-free work environment. As a recipient of federal funds, AHA adheres to the Drug-free Workplace Act of 1988 and, accordingly, AHA conducts pre-employment drug screening as well as drug testing of employees in cases of reasonable suspicion.

***RESUMES NOT ACCEPTED IN LIEU OF APPLICATION***

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