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Resident Services Assistant Jobs (NOW HIRING)

Pegasus Senior Living

Resident Services Assistant

Roswell, GA · On-site

$13.75 - $16.75/hr

Resident Services Assistant Perks, Programs, and Benefits: * Flexible Scheduling - In most cases, we can work our schedules to fit your schedule! (FT/PT) * Same Day pay options available (FT/PT) * ...

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How much do resident services assistant jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for resident services assistant in the United States is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What are some common challenges faced by Resident Services Assistants, and how are they typically addressed?

Resident Services Assistants often encounter challenges such as managing diverse resident needs, handling difficult situations with empathy, and balancing administrative tasks with direct support. Successful professionals in this role develop strong communication and problem-solving skills to address concerns efficiently and maintain a positive environment. Regular training, teamwork, and support from supervisors help Resident Services Assistants navigate these challenges and ensure high-quality service for residents.

What is the difference between Resident Services Assistant vs Leasing Consultant?

AspectResident Services AssistantLeasing Consultant
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentProperty management, assisting residents, handling inquiriesLeasing offices, showing units, processing applications
Employer & IndustryProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Assistant vs Leasing Consultant

The Resident Services Assistant primarily focuses on supporting residents, handling inquiries, and providing customer service within property management. In contrast, a Leasing Consultant emphasizes marketing, showing units, and closing lease agreements. While both roles require customer service skills and work in property management, their core responsibilities differ, making each role suited to different career interests within the industry.

What are the key skills and qualifications needed to thrive as a Resident Services Assistant, and why are they important?

To thrive as a Resident Services Assistant, you generally need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office equipment is often required. Excellent interpersonal skills, patience, and a customer service mindset help you build positive relationships with residents and colleagues. These qualities are crucial for efficiently supporting resident needs, ensuring smooth daily operations, and fostering a welcoming community environment.

What are Resident Services Assistants?

Resident Services Assistants are professionals who support the daily needs of residents in facilities such as assisted living communities, nursing homes, or other residential care settings. Their duties often include helping residents with activities of daily living, organizing recreational activities, providing companionship, and assisting with basic housekeeping tasks. They play a vital role in enhancing the quality of life for residents by promoting a safe, comfortable, and socially engaging environment. Resident Services Assistants work closely with healthcare staff and families to ensure that residents' needs are met and that they feel supported in their living environment.
What cities are hiring for Resident Services Assistant jobs? Cities with the most Resident Services Assistant job openings:
What are the most commonly searched types of Resident Services jobs? The most popular types of Resident Services jobs are:
Who are the top companies hiring for Resident Services Assistant jobs? The top employers for Resident Services Assistant jobs are:
What states have the most Resident Services Assistant jobs? States with the most job openings for Resident Services Assistant jobs include:
Resident Services Assistant jobs near you
Infographic showing various Resident Services Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $33,699 per year, or $16.2 per hour.
Resident Services Assistant

Resident Services Assistant

Pegasus Senior Living

Roswell, GA • On-site

$13.75 - $16.75/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Pegasus Senior Living rating

5.8

Company rating: 5.8 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

146th of 240 rated social care providers

Job description

Do you have a passion to serve Seniors? More importantly, do you want to know that every day you are making a difference in a resident's life in a senior living building? Then come join our team as a Resident Services Assistant!
Great Place to Work Certified - come make it greater!! So many perks and programs!!
Resident Services Assistant Perks, Programs, and Benefits:
  • Flexible Scheduling - In most cases, we can work our schedules to fit your schedule! (FT/PT)
  • Same Day pay options available (FT/PT)
  • Competitive Benefits! Some highlights include:
    • Medical (FT), Dental (FT), Vision (FT), 401K including matching (FT/PT), Employee Assistance (FT/PT) and much more!
  • Up to 20 days per year of PTO (FT)
  • Access to various Travel, Restaurant, and Retail Discounts through HR Partners (FT/PT)
  • Unlimited employee referral bonuses of up to $2,000! Tell your friends! (FT)
  • Career Development and Advancement Opportunities Nationwide through our Mentorship Program (FT/PT)
  • Continued Education (CEU) Reimbursement Program for All Associates (FT/PT)
  • Incredible Company Culture
  • Access to Free Community Meals during working hours (FT/PT)
  • PSL Cares Program provides financial support to employees with health-related needs! (FT/PT)

Our Mission: We Celebrate and Enhance All Lives with Kindness & Integrity
Highlights of the Resident Services Assistant Position:
  • Must have 2 years of healthcare related experience
  • Certified Dementia Practitioner a plus
  • Ability to assist with scheduling Care Partners to ensure full coverage of all shifts
  • Excellent communication and customer service skills and a professional demeanor
  • Must be self-directed, able to prioritize task as well as have the ability to accept directives

PSL is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, PSL will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective associates and incumbents to discuss potential accommodations with PSL.

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