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Resident Services Assistant Jobs (NOW HIRING)

Baptist Village, Inc.

Resident Services Assistant

Macon, GA

$12.75 - $15.50/hr

RESIDENT SERVICES ASSISTANT THIS POSITION IS 3p - 11p Part-time Shift: PRN Department: Personal Care Facility JOB RELATIONSHIP: Supervised By: Director Worker's Supervised: None WORK SCHEDULES: All ...

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Resident Services Assistant information

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How much do resident services assistant jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for resident services assistant in the United States is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What are some common challenges faced by Resident Services Assistants, and how are they typically addressed?

Resident Services Assistants often encounter challenges such as managing diverse resident needs, handling difficult situations with empathy, and balancing administrative tasks with direct support. Successful professionals in this role develop strong communication and problem-solving skills to address concerns efficiently and maintain a positive environment. Regular training, teamwork, and support from supervisors help Resident Services Assistants navigate these challenges and ensure high-quality service for residents.

What is the difference between Resident Services Assistant vs Leasing Consultant?

AspectResident Services AssistantLeasing Consultant
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentProperty management, assisting residents, handling inquiriesLeasing offices, showing units, processing applications
Employer & IndustryProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Assistant vs Leasing Consultant

The Resident Services Assistant primarily focuses on supporting residents, handling inquiries, and providing customer service within property management. In contrast, a Leasing Consultant emphasizes marketing, showing units, and closing lease agreements. While both roles require customer service skills and work in property management, their core responsibilities differ, making each role suited to different career interests within the industry.

What are the key skills and qualifications needed to thrive as a Resident Services Assistant, and why are they important?

To thrive as a Resident Services Assistant, you generally need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office equipment is often required. Excellent interpersonal skills, patience, and a customer service mindset help you build positive relationships with residents and colleagues. These qualities are crucial for efficiently supporting resident needs, ensuring smooth daily operations, and fostering a welcoming community environment.

What are Resident Services Assistants?

Resident Services Assistants are professionals who support the daily needs of residents in facilities such as assisted living communities, nursing homes, or other residential care settings. Their duties often include helping residents with activities of daily living, organizing recreational activities, providing companionship, and assisting with basic housekeeping tasks. They play a vital role in enhancing the quality of life for residents by promoting a safe, comfortable, and socially engaging environment. Resident Services Assistants work closely with healthcare staff and families to ensure that residents' needs are met and that they feel supported in their living environment.
What cities are hiring for Resident Services Assistant jobs? Cities with the most Resident Services Assistant job openings:
What are the most commonly searched types of Resident Services jobs? The most popular types of Resident Services jobs are:
Who are the top companies hiring for Resident Services Assistant jobs? The top employers for Resident Services Assistant jobs are:
What states have the most Resident Services Assistant jobs? States with the most job openings for Resident Services Assistant jobs include:
Resident Services Assistant jobs near you
Resident Services Assistant

Resident Services Assistant

Palacio Senior Apartments

Anaheim, CA • On-site

$20 - $24/hr

Full-time

Posted 9 days ago

Job description

Position Summary

The Resident Services Assistant provides administrative and customer service support to residents, guests, and staff within the community. This position serves as the first point of contact at the front office, assisting with phones, resident inquiries, office tasks, and daily community operations while maintaining a welcoming and professional environment.
Essential Duties and Responsibilities

  • Answer and direct incoming phone calls in a courteous and professional manner
  • Greet residents, visitors, vendors, and staff at the front office
  • Assist residents with questions, requests, and general community information
  • Maintain resident records, files, and office documentation
  • Support management with administrative tasks, data entry, and scheduling
  • Receive and distribute mail, packages, and deliveries
  • Prepare notices, flyers, and community correspondence as needed
  • Monitor office supplies and assist with ordering inventory
  • Coordinate service requests and communicate with maintenance staff
  • Maintain confidentiality of resident and company information
  • Help support community events and resident activities when needed
  • Perform additional office and customer service duties as assigned
Qualifications

  • High school diploma or equivalent required
  • Previous receptionist, administrative, customer service, or office experience preferred
  • Strong communication and interpersonal skills
  • Professional phone etiquette and customer service skills
  • Basic computer knowledge including email, Microsoft Office, and data entry a plus
  • Ability to multitask and stay organized in a fast-paced environment
  • Friendly, dependable, and professional demeanor
  • Typing at least 45 wpm
  • Lives with 15-20 minutes of Anaheim Hills.

Work Environment

This position operates in a professional office setting within a residential or senior living community and involves regular interaction with residents, staff, and visitors.