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Resident Services Jobs (NOW HIRING)

Berkshire Group, LLC

$14.50 - $18.25/hr

As one of our Resident Services Coordinators, your day is all about BEING FLEXIBLE! The go to person!! The Residents and the site departments depend on you!! Your day includes supporting the Leasing ...

Berkshire Group, LLC

Resident Services

Falls Church, VA

$17 - $21.50/hr

As one of our Resident Services Coordinators, your day is all about BEING FLEXIBLE! The go to person!! The Residents and the site departments depend on you!! Your day includes supporting the Leasing ...

Experience Senior Living

Resident Services

Naples, FL

$15 - $19/hr

We are looking for a Resident Services Associate to join our amazing team! Shifts Available: * Part time Responsibilities: * Serves as a point of contact for needs, requests, and complaints for all ...

Experience Senior Living

Resident Services

Naples, FL · On-site

$15 - $19/hr

We are looking for a Resident Services Associate to join our amazing team! Shifts Available: * Part time Responsibilities: * Serves as a point of contact for needs, requests, and complaints for all ...

Experience Senior Living

Resident Services

Naples, FL · On-site

$15 - $19/hr

We are looking for a Resident Services Associate to join our amazing team! Shifts Available: * Part time Responsibilities: * Serves as a point of contact for needs, requests, and complaints for all ...

West Shore

Resident Services Manager

Savannah, GA · On-site

Resident Services Summary The Resident Services Manager should endeavor to provide excellent customer service to residents, prospective residents, guests, and vendors. Resident Services Manager are ...

West Shore

Resident Services Manager

Savannah, GA · On-site

Resident Services Summary The Resident Services Manager should endeavor to provide excellent customer service to residents, prospective residents, guests, and vendors. Resident Services Manager are ...

Samazon Staffing

Resident Services Manager

Richmond, VA · On-site

Resident Services Summary The Resident Services Manager should endeavor to provide excellent customer service to residents, prospective residents, guests, and vendors. Resident Services Manager are ...

West Shore

Resident Services Manager

Tampa, FL · On-site

We are presently accepting resumes for a full-time Resident Services Manager for one of our apartment communities in Tampa, FL . This is an excellent opportunity to join a growing and dynamic company ...

West Shore

Resident Services Manager

Savannah, GA · On-site

Resident Services Summary The Resident Services Manager should endeavor to provide excellent customer service to residents, prospective residents, guests, and vendors. Resident Services Manager are ...

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Resident Services information

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$10

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How much do resident services jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for resident services in the United States is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.47 per hour, depending on experience, location, and employer.

How much does a resident coordinator make?

A resident coordinator typically earns between $35,000 and $55,000 annually, depending on experience, location, and the organization. The role often requires strong communication and organizational skills, with some positions offering benefits such as housing stipends or flexible schedules.

What are the key skills and qualifications needed to thrive as a Resident Services professional, and why are they important?

To thrive as a Resident Services professional, you need strong customer service skills, basic property management knowledge, and often a high school diploma or equivalent. Familiarity with property management software, maintenance ticketing systems, and Microsoft Office is typically required. Excellent communication, problem-solving abilities, and empathy help build positive relationships with residents and resolve issues efficiently. These skills are crucial for ensuring resident satisfaction, smooth property operations, and fostering a welcoming community environment.

What is the highest paying caregiver job?

The highest paying caregiver jobs typically include specialized roles such as private-duty nurses, home health care managers, and personal care directors, often requiring advanced certifications or healthcare licenses. These positions usually offer higher salaries due to increased responsibilities, skills, and experience levels. Salaries can vary based on location, employer, and the caregiver's qualifications.

What are some common challenges faced in a Resident Services role, and how can they be effectively managed?

In a Resident Services role, professionals often encounter challenges such as addressing diverse resident concerns, coordinating community events, and managing high-volume inquiries. Effective communication, strong organizational skills, and empathy are key to overcoming these challenges. Building positive relationships with residents and collaborating closely with property management and maintenance teams can help resolve issues more efficiently and foster a supportive community environment.

What does a resident service specialist do?

A resident service specialist is responsible for assisting residents with their needs, addressing maintenance requests, and providing information about community policies. They often coordinate with maintenance teams, handle resident inquiries, and ensure a positive living environment, typically working in property management or apartment communities. Strong communication skills and familiarity with property management software are important for this role.

Can a 70 year old man find a job?

Resident Services roles often value experience and interpersonal skills, and age is generally not a barrier to employment. Many employers seek mature candidates for their reliability and knowledge, and job seekers of any age can find opportunities if they meet the job requirements and are physically able to perform the duties.

What is the difference between Resident Services vs Leasing Consultant?

AspectResident ServicesLeasing Consultant
Primary FocusResident engagement, community support, and service coordinationProperty leasing, showing units, and tenant acquisition
Required CredentialsCustomer service skills, sometimes property management certificationReal estate license or leasing certification often preferred
Work EnvironmentOn-site at residential communities, interacting with residentsOn-site at leasing offices, interacting with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies

While both roles involve interaction with residents and tenants, Resident Services focuses on community support and resident satisfaction, whereas Leasing Consultants primarily handle property showings and lease agreements. Understanding these differences helps in choosing the right career path or job search focus within property management.

What are Resident Services?

Resident Services are programs and support offered by property management companies or housing organizations to help residents improve their quality of life. These services can include assistance with maintenance requests, community events, financial counseling, access to social services, and resources for health and wellness. The goal is to foster a positive living environment, address resident needs, and build a sense of community within the property.
More about Resident Services jobs
What cities are hiring for Resident Services jobs? Cities with the most Resident Services job openings:
What are the most commonly searched types of Resident Services jobs? The most popular types of Resident Services jobs are:
What states have the most Resident Services jobs? States with the most job openings for Resident Services jobs include:
Resident Services jobs near you
Infographic showing various Resident Services job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 73% Full Time, 24% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,477 per year, or $18 per hour.
Resident Services Manager

Resident Services Manager

Reliant Realty Services LLC

Jacksonville, FL

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Job description

Resident Services Manager (Jacksonville, FL)

Salary: $75,000 + bonus + company paid medical insurance + paid vacation + employer matched 401k

Reliant Realty Services, LLC is a full-service property management company, specializing in third-party management of affordable housing. To learn more about our company please visit the following links: www.reliantrs.com.

Resident Services Manager will be responsible for coordinating various resident services and assistance for the residents of the properties throughout the Florida portfolio. The goal of this role is to plan, implement, evaluate, and adapt property services, programs, and activities associated with the Resident Services Department to improve the quality of life of the residents and achieve annual goals of each community. The job will be based out of Jacksonville, FL with periodic visits to each of the six sites being required.

Duties & Responsibilities:

  • Assist residents with obataining rental assistance, including one-shot deals
  • Assess residents' needs and opportunities through various data collection methods including interviews and surveys.
  • Develop a Property Services Plan that identifies goals for residents based on resident assessments and work closely with the Resident Association (where applicable), regulatory agencies and individual residents to deliver activities that meet social, health, and recreation needs.
  • Market, organize, and conduct a variety of resident programs, activities, and services based on the Property Services Plan. Implement and evaluate the Resident Services Plan and adjust programs and services based on feedback to meet stated goals.
  • Research and develop a directory of high quality, dependable, and affordable service providers and resident resources for commonly needed services that enrich and complement the service opportunities available to the residents of the community.
  • Develop and maintain relationships with social service agencies and local government agencies.
  • Manage on-site partnerships with third-party service providers, and review and assist with outcome tracking where necessary.
  • Track and evaluate resident programs and services weekly, including the number of residents participating in each program or service and other agreed-upon metrics, and develop an annual report analyzing resident outcomes.
  • Ensure that the resident services being provided at the community comply with and are within the spirit of those services specifically notated in the state tax credit viability and commitment agreement.
  • Provide general case management, intake, and referral services to all residents. Resolve and manage resident needs, including the coordination of external services.
  • Assist in the search and application for grants that may enhance the Resident Services program and serve the specific needs of residents while enhancing the choices available to them.
  • Educate management associates on issues related to aging in place, resident rights, service coordination, and the special needs of persons with disabilities as appropriate.
  • Consistently and genuinely demonstrate the principles of Service, Teamwork, Action, Reputation, and Success in all activities and interactions.
  • Maintain strict adherence to the federal Fair Housing Act which prohibits ?any preference, limitation, or discrimination because of race, color, religion, sex, handicap, familial status, national origin or intention to make such preference, limitation or discrimination.?
  • Develop and maintain a monthly newsletter and activities calendar.
  • Ensure proper documentation is being maintained at the site in accordance with all applicable requirements of regulatory agencies.
  • Ability to access all areas of the community.
  • Assist property staff with various projects
  • Perform other duties as assigned.

Required Skills & Abilities:

  • Demonstrated capability to collaborate effectively with a culturally diverse population.
  • Proficient in conducting interviews while prioritizing confidentiality.
  • Exceptional communication and interpersonal abilities with a strong commitment to service.
  • Self-motivated with the capacity to work autonomously under limited supervision.
  • Advanced proficiency in Microsoft Office Suite.
  • Possession and maintenance of a valid in-state driver?s license.

Education & Experience:

  • Bachelor?s Degree in Human Services, Social Work, or related field
  • Minimum one (1) year experience working with special needs populations such as seniors, persons with disabilities and low-income populations.
  • Experience in human services field strongly preferred

Physical Requirements:

  • Prolonged periods sitting and standing.
  • Must be able to lift up to 15 pounds at times.

Apply