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Resident Services Jobs (NOW HIRING)

The CT Group

Resident Services

Dundalk, MD · On-site

$45K - $50K/yr

CTG is seeking a Resident Services Coordinator (RSC) to support the needs and advancement of families living in our affordable housing communities. This position will play a key role in planning ...

New

CHARLES TINI ASSOCIATES INC

Resident Services

Dundalk, MD

$18.50 - $24.25/hr

CTG is seeking a Resident Services Coordinator (RSC) to support the needs and advancement of families living in our affordable housing communities. This position will play a key role in planning ...

Berkshire Group, LLC

$14.50 - $18.25/hr

As one of our Resident Services Coordinators, your day is all about BEING FLEXIBLE! The go to person!! The Residents and the site departments depend on you!! Your day includes supporting the Leasing ...

Berkshire Group, LLC

Resident Services

Falls Church, VA

$17 - $21.50/hr

As one of our Resident Services Coordinators, your day is all about BEING FLEXIBLE! The go to person!! The Residents and the site departments depend on you!! Your day includes supporting the Leasing ...

Experience Senior Living

Resident Services

Valrico, FL · On-site

$14.75 - $18.75/hr

We are looking for a Resident Services Associate to join our amazing team! Responsibilities: * Serves as a point of contact for needs, requests, and complaints for all residents, families, guests ...

Experience Senior Living

Resident Services

Valrico, FL · On-site

$14.75 - $18.75/hr

We are looking for a Resident Services Associate to join our amazing team! Responsibilities: * Serves as a point of contact for needs, requests, and complaints for all residents, families, guests ...

Experience Senior Living

Resident Services

Valrico, FL · On-site

$14.75 - $18.75/hr

We are looking for a Resident Services Associate to join our amazing team! Responsibilities: * Serves as a point of contact for needs, requests, and complaints for all residents, families, guests ...

West Shore

Resident Services Manager

Lebanon, TN · On-site

We are presently accepting resumes for a full-time Resident Services Manager for one of our apartment communities in Lebanon, TN. This is an excellent opportunity to join a growing and dynamic ...

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Resident Services information

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$10

$18

$25

How much do resident services jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for resident services in the United States is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.47 per hour, depending on experience, location, and employer.

What is resident services?

Resident Services are programs and support offered by property management companies or housing organizations to help residents improve their quality of life. These services can include assistance with maintenance requests, community events, financial counseling, access to social services, and resources for health and wellness. The goal is to foster a positive living environment, address resident needs, and build a sense of community within the property.

What are the key skills and qualifications needed to thrive as a resident services professional, and why are they important?

To thrive as a Resident Services professional, you need strong customer service skills, basic property management knowledge, and often a high school diploma or equivalent. Familiarity with property management software, maintenance ticketing systems, and Microsoft Office is typically required. Excellent communication, problem-solving abilities, and empathy help build positive relationships with residents and resolve issues efficiently. These skills are crucial for ensuring resident satisfaction, smooth property operations, and fostering a welcoming community environment.

What are some common challenges faced in a resident services role, and how can they be effectively managed?

In a Resident Services role, professionals often encounter challenges such as addressing diverse resident concerns, coordinating community events, and managing high-volume inquiries. Effective communication, strong organizational skills, and empathy are key to overcoming these challenges. Building positive relationships with residents and collaborating closely with property management and maintenance teams can help resolve issues more efficiently and foster a supportive community environment.

What is the difference between Resident Services vs Leasing Consultant?

AspectResident ServicesLeasing Consultant
Primary FocusResident engagement, community support, and service coordinationProperty leasing, showing units, and tenant acquisition
Required CredentialsCustomer service skills, sometimes property management certificationReal estate license or leasing certification often preferred
Work EnvironmentOn-site at residential communities, interacting with residentsOn-site at leasing offices, interacting with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies

While both roles involve interaction with residents and tenants, Resident Services focuses on community support and resident satisfaction, whereas Leasing Consultants primarily handle property showings and lease agreements. Understanding these differences helps in choosing the right career path or job search focus within property management.

More about Resident Services jobs

What cities are hiring for Resident Services jobs?

Cities with the most Resident Services job openings:

What are the most commonly searched types of Resident Services jobs?

The most popular types of Resident Services jobs are:

What states have the most Resident Services jobs?

States with the most job openings for Resident Services jobs include:

Resident Services jobs near you
Infographic showing various Resident Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,477 per year, or $18 per hour.

Resident Services

The CT Group

Dundalk, MD • On-site

$45K - $50K/yr

Full-time

Posted 3 days ago

New

Job description

Location Lyon Homes: 411 New Pittsburg Avenue, Dundalk, MD Baltimore County, MD 21222. CTG is seeking a Resident Services Coordinator (RSC) to support the needs and advancement of families living in our affordable housing communities. This position will play a key role in planning, implementing, and evaluating resident services programming across four strategic areas: healthy living, financial capability, workforce development, and youth development. The RSC will develop and implement a comprehensive resident services workplan that is consistent with CTG's strategic priorities, the C.O.R.E.S. framework (https://coresonline.org/certification#about), and the identified needs and priorities of residents. The Coordinator will be responsible for implementing the C.O.R.E.S. framework at assigned communities, translating resident data and community assessments into meaningful programs, services, partnerships, and measurable outcomes. The Coordinator will collect and analyze resident and program data; conduct resident engagement and needs assessments; organize routine meetings and opportunities for resident input; coordinate and support resident programs and community partnerships. The RSC will use resident feedback, participation data, and outcome indicators to continuously evaluate and strengthen resident services. The ideal candidate will have a demonstrated history of community-based work, experience developing or coordinating programs and community partnerships, strong organizational and data-management skills, and the ability to effectively implement a resident services framework from assessment through program delivery and outcome measurement. The successful candidate will share a passion for supporting families, strengthening communities, and creating opportunities that improve residents' quality of life and long-term stability.

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