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Resident Services Jobs (NOW HIRING)

West Shore

Resident Services Manager

Savannah, GA · On-site

Resident Services Summary The Resident Services Manager should endeavor to provide excellent customer service to residents, prospective residents, guests, and vendors. Resident Services Manager are ...

West Shore

Resident Services Manager

Savannah, GA · On-site

Resident Services Summary The Resident Services Manager should endeavor to provide excellent customer service to residents, prospective residents, guests, and vendors. Resident Services Manager are ...

Samazon Staffing

Resident Services Manager

Richmond, VA · On-site

Resident Services Summary The Resident Services Manager should endeavor to provide excellent customer service to residents, prospective residents, guests, and vendors. Resident Services Manager are ...

North Hill

RESIDENT SERVICES SUPERVISOR

Needham, MA

$60K - $70K/yr

RESIDENT SERVICES SUPERVISOR Schedule : 8:00 AM-4:30 PM | Monday-Friday | Occasional weekend and holiday coverage At North Hill, every interaction matters. We believe exceptional senior living begins ...

West Shore

Resident Services Manager

Lebanon, TN · On-site

We are presently accepting resumes for a full-time Resident Services Manager for one of our apartment communities in Lebanon, TN. This is an excellent opportunity to join a growing and dynamic ...

hgm

Resident Services Manager

New Rochelle, NY · On-site

Resident Services Manager Job Title: Resident Services Manager Division: Multifamily Status: Non-Exempt JOB SUMMARY: The Resident Services Manager plays a critical leadership role in creating a ...

North Hill

RESIDENT SERVICES SUPERVISOR

Needham, MA · On-site

$60K - $70K/yr

RESIDENT SERVICES SUPERVISOR Schedule : 8:00 AM-4:30 PM | Monday-Friday | Occasional weekend and holiday coverage At North Hill, every interaction matters. We believe exceptional senior living begins ...

Marketplace Homes

Resident Services

Southfield, MI · On-site

$40K - $49K/yr

Our Resident Service Representatives interact with customers by addressing inquiries and resolving problems, providing a high level of customer support. Duties/Responsibilities: · Interacts with ...

UDR Inc

Resident Services Manager

Brandon, FL

The Resident Services Manager focuses on the management of all aspects of customer service by creating a positive sense of community, taking charge leading a dedicated community team, and fostering ...

hgm

Resident Services Manager

New Rochelle, NY · On-site

Resident Services Manager Job Title: Resident Services Manager Division: Multifamily Status: Non-Exempt JOB SUMMARY: The Resident Services Manager plays a critical leadership role in creating a ...

UDR

Resident Services Manager

Tampa, FL · On-site

The Resident Services Manager focuses on the management of all aspects of customer service by creating a positive sense of community, taking charge leading a dedicated community team, and fostering ...

West Shore

Resident Services Manager

Lexington, KY · On-site

We are presently accepting resumes for a full-time Resident Services Manager for one of our apartment communities in Lexington, KY This is an excellent opportunity to join a growing and dynamic ...

UDR, Inc.

Resident Services Manager

Tampa, FL · On-site

The Resident Services Manager focuses on the management of all aspects of customer service by creating a positive sense of community, taking charge leading a dedicated community team, and fostering ...

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Resident Services information

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$10

$18

$25

How much do resident services jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for resident services in the United States is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.47 per hour, depending on experience, location, and employer.

How much does a resident coordinator make?

A resident coordinator typically earns between $35,000 and $55,000 annually, depending on experience, location, and the organization. The role often requires strong communication and organizational skills, with some positions offering benefits such as housing stipends or flexible schedules.

What are the key skills and qualifications needed to thrive as a Resident Services professional, and why are they important?

To thrive as a Resident Services professional, you need strong customer service skills, basic property management knowledge, and often a high school diploma or equivalent. Familiarity with property management software, maintenance ticketing systems, and Microsoft Office is typically required. Excellent communication, problem-solving abilities, and empathy help build positive relationships with residents and resolve issues efficiently. These skills are crucial for ensuring resident satisfaction, smooth property operations, and fostering a welcoming community environment.

What is the highest paying caregiver job?

The highest paying caregiver jobs typically include specialized roles such as private-duty nurses, home health care managers, and personal care directors, often requiring advanced certifications or healthcare licenses. These positions usually offer higher salaries due to increased responsibilities, skills, and experience levels. Salaries can vary based on location, employer, and the caregiver's qualifications.

What are some common challenges faced in a Resident Services role, and how can they be effectively managed?

In a Resident Services role, professionals often encounter challenges such as addressing diverse resident concerns, coordinating community events, and managing high-volume inquiries. Effective communication, strong organizational skills, and empathy are key to overcoming these challenges. Building positive relationships with residents and collaborating closely with property management and maintenance teams can help resolve issues more efficiently and foster a supportive community environment.

What does a resident service specialist do?

A resident service specialist is responsible for assisting residents with their needs, addressing maintenance requests, and providing information about community policies. They often coordinate with maintenance teams, handle resident inquiries, and ensure a positive living environment, typically working in property management or apartment communities. Strong communication skills and familiarity with property management software are important for this role.

Can a 70 year old man find a job?

Resident Services roles often value experience and interpersonal skills, and age is generally not a barrier to employment. Many employers seek mature candidates for their reliability and knowledge, and job seekers of any age can find opportunities if they meet the job requirements and are physically able to perform the duties.

What is the difference between Resident Services vs Leasing Consultant?

AspectResident ServicesLeasing Consultant
Primary FocusResident engagement, community support, and service coordinationProperty leasing, showing units, and tenant acquisition
Required CredentialsCustomer service skills, sometimes property management certificationReal estate license or leasing certification often preferred
Work EnvironmentOn-site at residential communities, interacting with residentsOn-site at leasing offices, interacting with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies

While both roles involve interaction with residents and tenants, Resident Services focuses on community support and resident satisfaction, whereas Leasing Consultants primarily handle property showings and lease agreements. Understanding these differences helps in choosing the right career path or job search focus within property management.

What are Resident Services?

Resident Services are programs and support offered by property management companies or housing organizations to help residents improve their quality of life. These services can include assistance with maintenance requests, community events, financial counseling, access to social services, and resources for health and wellness. The goal is to foster a positive living environment, address resident needs, and build a sense of community within the property.
More about Resident Services jobs
What cities are hiring for Resident Services jobs? Cities with the most Resident Services job openings:
What are the most commonly searched types of Resident Services jobs? The most popular types of Resident Services jobs are:
What states have the most Resident Services jobs? States with the most job openings for Resident Services jobs include:
Resident Services jobs near you
Infographic showing various Resident Services job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 73% Full Time, 24% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,477 per year, or $18 per hour.

Resident Services Manager

West Shore

Savannah, GA • On-site

Full-time

Re-posted 21 days ago

Job description

Resident Services Job Description Summary
The Resident Services Manager should endeavor to provide excellent customer service to residents, prospective residents, guests, and vendors. Resident Services Manager are the face of the property and promote a sense of community. The Resident Services Manager will work directly with property managers and property team members to ensure the highest quality experience possible for the residents.
ESSENTIAL JOB DUTIES:
• Provide an open and welcoming environment for residents, prospective residents, guests, and vendors to promote maximum resident retention.
• Acquire a broad knowledge of the community and the surrounding area.
• Prepare and maintain log of resident issues and services provided.
• Assist residents with resolution of lease violations under the direct supervision of the Property Manager.
• Prepare and deliver move in and renewal gifts.
• Promote a strong sense of community. Help connect residents to one another. Help develop and maintain a strong and healthy identity for the property.
• Coordinate all resident events. Minimum of one event per month.
• Manage social media and promote reputation management engagement. Oversee monthly newsletter distribution.
• Manage Kingsley platform and address any resident concerns within 24 hours.
• Greet, tour and lease to prospects as well as respond to any leads that come in.
COMPETENCIES:
• Understand the needs of the resident population and property in which they live.
• Willingness and ability to work some evenings and weekends; and act respectfully, be patient and with consistency.
• Flexibility and ability to manage a complex workload in varied work environments
• Strong interpersonal, communication, organization, writing and computer skills
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

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