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Resident Services Assistant Jobs in Indiana (NOW HIRING)

Astral at Auburn

Memory Care Manager

Auburn, IN

$65K - $69K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Pacs

$20 - $25/hr

We are looking to expand our team to allow for the highest level of care for our residents. You ... As a Social Services Assistant you assist in planning, developing, organizing, implementing ...

Astral at Auburn

Memory Care Manager

Auburn, IN · On-site

$65K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Astral at Auburn

Memory Care Manager

Butler, IN · On-site

$65K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Astral at Auburn

Memory Care Manager

Ashley, IN · On-site

$65K - $69K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Astral at Auburn

Memory Care Manager

Auburn, IN · On-site

$65K - $69K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Astral at Auburn

Memory Care Manager

Fort Wayne, IN · On-site

$65K - $69K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Astral at Auburn

Memory Care Manager

Auburn, IN · On-site

$65K - $69K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Astral at Auburn

Memory Care Manager

Avilla, IN · On-site

$65K - $69K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Astral at Auburn

Memory Care Manager

Churubusco, IN · On-site

$65K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

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Resident Services Assistant information

What are some common challenges faced by resident services assistants, and how are they typically addressed?

Resident Services Assistants often encounter challenges such as managing diverse resident needs, handling difficult situations with empathy, and balancing administrative tasks with direct support. Successful professionals in this role develop strong communication and problem-solving skills to address concerns efficiently and maintain a positive environment. Regular training, teamwork, and support from supervisors help Resident Services Assistants navigate these challenges and ensure high-quality service for residents.

What is the difference between Resident Services Assistant vs Leasing Consultant?

AspectResident Services AssistantLeasing Consultant
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentProperty management, assisting residents, handling inquiriesLeasing offices, showing units, processing applications
Employer & IndustryProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Assistant vs Leasing Consultant

The Resident Services Assistant primarily focuses on supporting residents, handling inquiries, and providing customer service within property management. In contrast, a Leasing Consultant emphasizes marketing, showing units, and closing lease agreements. While both roles require customer service skills and work in property management, their core responsibilities differ, making each role suited to different career interests within the industry.

What are the key skills and qualifications needed to thrive as a resident services assistant, and why are they important?

To thrive as a Resident Services Assistant, you generally need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office equipment is often required. Excellent interpersonal skills, patience, and a customer service mindset help you build positive relationships with residents and colleagues. These qualities are crucial for efficiently supporting resident needs, ensuring smooth daily operations, and fostering a welcoming community environment.

What is a resident services assistant?

Resident Services Assistants are professionals who support the daily needs of residents in facilities such as assisted living communities, nursing homes, or other residential care settings. Their duties often include helping residents with activities of daily living, organizing recreational activities, providing companionship, and assisting with basic housekeeping tasks. They play a vital role in enhancing the quality of life for residents by promoting a safe, comfortable, and socially engaging environment. Resident Services Assistants work closely with healthcare staff and families to ensure that residents' needs are met and that they feel supported in their living environment.
What are the most commonly searched types of Resident Services jobs in Indiana? The most popular types of Resident Services jobs in Indiana are:
What cities in Indiana are hiring for Resident Services Assistant jobs? Cities in Indiana with the most Resident Services Assistant job openings:
Resident Services Assistant jobs near you
Infographic showing various Resident Services Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

RESIDENT SERVICE COORDINATOR

Gene B. Glick Company, Inc.

West Lafayette, IN • On-site

$17.50 - $22.50/hr

Full-time

Re-posted 8 days ago

Gene B. Glick rating

8.6

Company rating: 8.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

23rd of 202 rated real estate companies

Job description

Overview
We are searching for an experienced Resident Service Coordinator to assist our residents at our Copper Gate and Chapelgate Park apartment communities.
The Resident Service Coordinator (RSC) provides support to a diverse group of residents living in our affordable housing communities. This position requires a motivated and resourceful individual who is sensitive to resident needs, has outstanding skills in coordinating services for residents, can work effectively within a team, and thrive in a relatively independent work environment - taking the initiative to proactively support resident needs.
Responsibilities
Resident Case Management:
  • Ensure the completion of resident intake, annual resident assessments, ongoing referral services, evaluation of health, psychological and social needs, development of individually tailored case plan for services and periodic re-assessment of the resident's situation when services are not available through the general community.
  • Accurately maintain record of resident interactions, goals, desired outcomes and family or individual achievements.
  • Follow up on resident lease violations notices given to residents, working proactively to reduce the number of notices that lead to evictions.

Resident Programming and Engagement:
  • Work with the property manager, regional manager, resident success manager, and other team members to ensure that services are consistent with an existing resident services plan and that those services are meeting Glick's service standards of striving towards the common goal of resident stability.
  • Facilitate and implement core programs as assigned by the program model and the site-specific resident services plan.
  • Oversee the development and implementation of ongoing resident engagement activities (engagement involves connecting with residents to understand their needs, build relationships, foster community, and encourage participation in activities and services).
  • Facilitate and implement core programs as assigned by the program model and the site-specific resident services plan.
  • Oversee the development and implementation of regular onsite programs (programming involves creating and implementing measurable opportunities and activities that meet specific/targeted residents' needs and enhance their overall quality of life).
  • Develop strong relationships with community-based organizations and providers for both referrals and onsite services. Identify resident needs and develop strategies to connect residents with necessary services, resources, and supports. When community-based or external services are unavailable, the RSC may provide direct services.
  • Accurately collect and record data to measure both resident and program outcomes.

Supporting Resident Basic Needs:
  • Establish and maintain community-based partnerships supporting food access, rental and utility assistance as well as general eviction prevention.

Administrative:
  • Manage RSC tenant relations and training expenses to ensure expenses are reasonable, allowable, and funds are expended in a timely manner.
  • Complete, review, and submit reports on a timely basis and as requested.
  • Creates monthly calendar of events and community newsletter.
  • Meets regularly with onsite property manager and attends regularly offered training.

Qualifications
  • Bachelor of Social Work, Gerontology, Psychology, Counseling; or equivalent combination of education, training and experience.
  • 2-3 years of progressively responsible experience in social service delivery.
  • Experience with PC based word processing and spreadsheet software.
  • Demonstrated ability to advocate, organize, problem-solve and provide results for the population(s) served.
  • Able to work a varied schedule including evenings and weekends.
  • Must have and maintain a valid Driver's License in the state of residence.
  • Must be able to communicate effectively verbally and in writing.
  • Must be able to read and comprehend the English language.
  • Fluency in Spanish a plus.

What Gene B. Glick employees say

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