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Resident Services Associate Jobs in Indiana (NOW HIRING)

Astral at Auburn

Memory Care Manager

Auburn, IN

$65K - $69K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Viva Senior Living

Resident Care Associate

South Bend, IN · On-site

$14.75 - $17.50/hr

Resident Care Associate DEPARTMENT: Nursing REPORTS TO: Resident Care Director POSITION SUMMARY ... Must maintain the highest standards in caring and servicing the needs of the residents and ...

Viva Senior Living

Resident Care Associate

South Bend, IN · On-site

$14.75 - $17.50/hr

Resident Care Associate DEPARTMENT: Nursing REPORTS TO: Resident Care Director POSITION SUMMARY ... Must maintain the highest standards in caring and servicing the needs of the residents and ...

Astral at Auburn

Memory Care Manager

Auburn, IN · On-site

$65K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Astral at Auburn

Memory Care Manager

Churubusco, IN · On-site

$65K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Astral at Auburn

Memory Care Manager

Auburn, IN · On-site

$65K - $69K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Astral at Auburn

Memory Care Manager

Avilla, IN · On-site

$65K - $69K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Astral at Auburn

Memory Care Manager

Butler, IN · On-site

$65K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

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Resident Services Associate information

What are some common challenges resident services associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What are the key skills and qualifications needed to thrive as a resident services associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

What is a resident services associate?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.
What are the most commonly searched types of Resident Services jobs in Indiana? The most popular types of Resident Services jobs in Indiana are:
What are popular job titles related to Resident Services Associate jobs in Indiana? For Resident Services Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Resident Services Associate jobs in Indiana look for? The top searched job categories for Resident Services Associate jobs in Indiana are:
What cities in Indiana are hiring for Resident Services Associate jobs? Cities in Indiana with the most Resident Services Associate job openings:
Resident Services Associate jobs near you
Infographic showing various Resident Services Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

ASSOCIATE RESIDENT SERVICE COORDINATOR

Gene B. Glick Company, Inc.

Indianapolis, IN • On-site

$18.75 - $24/hr

Full-time

Posted 17 days ago

Gene B. Glick rating

8.6

Company rating: 8.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

23rd of 202 rated real estate companies

Job description

Overview

The Associate Resident Service Coordinator (ASC) is responsible for serving at properties where there is a vacancy as a result of illness, scheduling or termination and perform and/or assist in all of the duties and responsibilities outlined in the Resident Service Coordinator (RSC) job description. This position requires a motivated and resourceful individual who is sensitive to resident needs, understands resident service coordination, can work within a team and thrive in a relatively independent work environment – taking the initiative to proactively support resident needs.


Responsibilities
  • Update key metric data in AASC Online and/or Family Metrics.
  • Conduct resident assessments.
  • Collaborate with agency partners to conduct programs in the absence of a full-time RSC onsite.
  • Assist with completing move-ins for new residents and deactivations.
  • Assist with conducting regular resident surveys.
  • Support onsite RSC new hire onboarding – training on AASC Online, Family Metrics and site level best practices.
  • Assist Property Manager with lease violations.

Qualifications
  • Bachelor of Social Work, Gerontology, Psychology, Counseling; or equivalent combination of education, training and experience.
  • 2-4 years of progressively responsible experience in the resident services field or within community-based organizations.
  • Understanding of community-based organizations and resident supports such as rental assistance, utility assistance and food access.
  • Experience with PC based word processing and spreadsheet software.
  • Must have strong communication and administrative skills and be flexible to work at many different properties.
  • High energy and an ability to work well with others is a must.
  • Able to work a varied schedule including weekends.
  • Must be able to travel overnight as needed.
  • Must be willing to travel for training and meetings.
  • Must have reliable transportation as travel throughout the portfolio will be necessary.
  • Must have and maintain a valid Driver’s License in the state of residence.
  • Demonstrate ability to communicate effectively verbally and in writing.
  • Demonstrate ability to read and comprehend the English language.
  • Fluent in Spanish is a plus.
Qualifications:
  • Bachelor of Social Work, Gerontology, Psychology, Counseling; or equivalent combination of education, training and experience.
  • 2-4 years of progressively responsible experience in the resident services field or within community-based organizations.
  • Understanding of community-based organizations and resident supports such as rental assistance, utility assistance and food access.
  • Experience with PC based word processing and spreadsheet software.
  • Must have strong communication and administrative skills and be flexible to work at many different properties.
  • High energy and an ability to work well with others is a must.
  • Able to work a varied schedule including weekends.
  • Must be able to travel overnight as needed.
  • Must be willing to travel for training and meetings.
  • Must have reliable transportation as travel throughout the portfolio will be necessary.
  • Must have and maintain a valid Driver’s License in the state of residence.
  • Demonstrate ability to communicate effectively verbally and in writing.
  • Demonstrate ability to read and comprehend the English language.
  • Fluent in Spanish is a plus.
Education:UNAVAILABLEEmployment Type: FULL_TIME

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