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Resident Services Associate Jobs in Indiana (NOW HIRING)

Memory Care Manager

Auburn, IN · On-site

$65K - $69K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Memory Care Manager

Ashley, IN · On-site

$65K - $69K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Memory Care Manager

Fort Wayne, IN · On-site

$65K - $69K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Memory Care Manager

Spencerville, IN · On-site

$65K - $69K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Memory Care Manager

Avilla, IN · On-site

$65K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Memory Care Manager

Ashley, IN · On-site

$65K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Memory Care Manager

Butler, IN · On-site

$65K - $69K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Memory Care Manager

Churubusco, IN · On-site

$65K - $69K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Memory Care Manager

Auburn, IN · On-site

$65K - $69K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Memory Care Manager

Auburn, IN · On-site

$65K - $69K/yr

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

We are currently seeking an outstanding Quality of Life Specialist/Resident Care Associate to join ... Communicate to residents, families, Department Heads and the Director of Resident Services when ...

We are currently seeking an outstanding Quality of Life Specialist/Resident Care Associate to join ... Communicate to residents, families, Department Heads and the Director of Resident Services when ...

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

New

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

New

Supervise the delivery of nursing services to residents including ADLs and medication services. * Assist in interviewing, hiring and orientation of new clinical associates. * Monitor and assist in ...

Showing results 21-40

Resident Services Associate information

What are some common challenges resident services associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What are the key skills and qualifications needed to thrive as a resident services associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

What is a resident services associate?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.
What are the most commonly searched types of Resident Services jobs in Indiana? The most popular types of Resident Services jobs in Indiana are:
What are popular job titles related to Resident Services Associate jobs in Indiana? For Resident Services Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Resident Services Associate jobs in Indiana look for? The top searched job categories for Resident Services Associate jobs in Indiana are:
What cities in Indiana are hiring for Resident Services Associate jobs? Cities in Indiana with the most Resident Services Associate job openings:
Infographic showing various Resident Services Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

$14.75 - $17.50/hr

Full-time

Re-posted 21 days ago


Job description

Description

POSITION TITLE: Resident Care Associate

DEPARTMENT: Nursing

REPORTS TO: Resident Care Director

POSITION SUMMARY:

  • The essential functions of the job for the Resident Care Associate requires, and may be amended from time to time at the sole discretion of Viva Senior Living to include, but are not limited to the following:
  • Comply with standards of business conduct in accordance with federal, state, and local health and regulatory standards and guidelines, as applicable.
  • Must possess, at a minimum, a high school diploma or a GED 
  • Must be able to work well with peers in a congenial work environment, and above all, maintain the utmost compassion and dignity to the residents and adhere to the Resident Bill of Rights.
  • In exigent circumstances, the employee may be subject to call back during emergency conditions (e.g., severe weather, evacuation, temporary staffing shortages, etc.).
  • Must adhere to Viva Senior Living's attendance policies and follow the terms and conditions of employment as set forth in the Employee Handbook.
  • Must be able to read, write, speak, and understand English.
  • Must maintain the highest standards in caring and servicing the needs of the residents and residents' family members and loves ones.
  • Must adhere to all facility policies and procedures.

RESPONSIBILITIES/ACCOUNTABILITIES

  • Provide direct care to residents and contribute to continuity of care and effective communication by reporting care provided and changes in the resident's condition to the Resident Care Director immediately. May participate in routine activities of resident's care activities, including daily living.
  • Assisting residents with lifts, moves, and transports, using proper body mechanics or lifting devices for accident prevention.
  • Responds to inquiries relating to requests from residents, visitors, and other personnel promptly and courteously within given time frames and established policy.
  • Is knowledgeable of the individualized care plan for residents and provides support to the residents according to their care plan. Contributes to the care planning process by providing the charge nurse or other care planning staff with specific information and observations of the residents' needs and preferences.
  • Communicates and interacts effectively and tactfully with the residents, visitors, families, peers, and supervisors promoting a homelike environment.
  • Fully understands all aspects of residents' rights, including the right to be free of restraints and free of abuse. Is responsible for promptly reporting to the charge nurse or administrative staff incidents or evidence of resident abuse or violation of residents' rights.
  • Performs all job responsibilities in accordance with prescribed safety and infection control procedures, including thorough hand washing, use of disposable gloves where indicated and proper disposal of soiled materials. Also providing care that maintains each resident's skin integrity to prevent pressure ulcers, skin tears and other damage by changing incontinent residents, turning, repositioning immobile residents and by applying moisturizers to fragile skin and other areas.
  • Arrive to work at the scheduled time.
  • Perform other related duties as required.
  • Ensures that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights.
  • Report any occupational exposures to blood, body fluids, infectious materials, and or hazardous chemicals in accordance with facility policy.
  • Report work related injuries and illnesses immediately to your supervisor.
  • As a condition of employment, complete all assigned training and skills competency.
  • Participate in all life safety and emergency drills and trainings.
  • Fulfill responsibilities as assigned during implementation or activation of the facility's emergency plan.
  • Assists with evacuation of residents in an emergency situation
  • Maintain confidentiality of Protected Health Information, including verbal, written and electronic communications.
  • Report non-compliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel.
  • Protect residents from abuse and cooperate with all investigations.
  • Report any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor and/or administrator.
  • Report any retaliation or discrimination to the Human Resource Director and the Compliance Officer.
  • Fulfill individual responsibility to report any suspicion of a crime to law enforcement and the state agency.
  • Performs other duties as requested.

Requirements

annual health REQUIREMENTS:

  •     Must provide annual verification of a negative TB skin test.

physical and sensory requirements:

(With or Without the Aid of Mechanical Devices)

  •    Must be able to move intermittently throughout the workday.
  •     Must be able to cope with the mental and emotional stress of the position.
  •     Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
  •     Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination.
  •     Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and, at times, agitated residents
  •     Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet.
  •     May be necessary to assist in the evacuation of residents during emergency situations.