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Rcc information

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How much do rcc jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for rcc in Indiana is $21.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $21.73 per hour, depending on experience, location, and employer.

What is an RCC?

An RCC (Remote Customer Care) job typically involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat. RCC professionals work remotely and are responsible for ensuring customer satisfaction by resolving problems efficiently. Strong communication skills, technical knowledge, and problem-solving abilities are often required. Many RCC roles exist in industries like e-commerce, telecommunications, and IT support.

What are the key skills and qualifications needed to thrive as an RCC?

To thrive as an RCC (Remote Customer Care representative), strong verbal and written communication, excellent problem-solving abilities, and customer service experience are essential. Familiarity with CRM software, ticketing systems, and common office productivity tools is often required. Interpersonal skills, patience, and the ability to work independently are critical soft skills for excelling in this position. These skills are important to effectively resolve customer issues and ensure a high standard of customer satisfaction in a remote work environment.

What are some common challenges RCCs face when working remotely, and how can they be addressed?

RCCs often encounter challenges such as managing high call volumes, handling difficult customer interactions, and maintaining productivity without in-person supervision. Staying organized and using strong time-management techniques can help mitigate these issues. Many companies provide ongoing training, team chat platforms, and regular virtual meetings to support remote employees and encourage collaboration. Building rapport with your remote team and reaching out for guidance when needed can also help overcome the isolation that sometimes comes with remote work. Proactively engaging in these resources will set you up for success in a Remote Customer Care role.

What are popular job titles related to Rcc jobs in Indiana?

For Rcc jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Rcc jobs in Indiana look for?

The top searched job categories for Rcc jobs in Indiana are:

Rcc jobs near you
Infographic showing various Rcc job openings in Indiana as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Contract, and 2% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,188 per year, or $21.7 per hour.

Respiratory Care Coordinator (RRT)- Assigned to Any SEP (Indiana) Primary Care Practice

Aurora, IN • On-site

St. Elizabeth Healthcare
Health Care and Social Assistance • 10K+ employees
Learn more about St. Elizabeth Healthcareexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

St. Elizabeth Healthcare rating

6.4

Company rating: 6.4 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

Job description

Job Type:
Regular
Scheduled Hours:
40
Job Summary:
Reports to the Manager of Care Coordination, The Respiratory Care Coordinator (RCC) partners with the care management team, providers, operations, inpatient Respiratory Therapy, and the patient in the management of respiratory disease. The Respiratory Care Coordinator provides comprehensive pulmonary education to Care Managers, Social Workers, and Medical Assistants. The RCC administers respiratory medication in an ambulatory setting as indicated. The RCC acts as a liaison to providers, durable medical equipment agencies, pharmacies, and community partners. The RCC will work with the patient both telephonically and face-to-face for assessment, disease and medication education, disease staging, preventative and diagnostic order placement and scheduling, and advocacy.
Job Description:
Job Title: Respiratory Care Coordinator (RRT)- Indiana (Any SEP Indiana Practice Location as needed)
BENEFITS:
  • No Nights, Holidays, Weekends
  • Hybrid Role: Minimum requirement 2 days per week in office/but subject to change
  • Paid Time Off
  • Medical, Dental, and Vision
  • 403b with match
  • Opportunity for Career Growth

EDUCATION:
Minimum: Graduate of accredited university or college and coursework accredited or approved by the National Board of Respiratory Care (NBRC) with an Associate of Science in Respiratory Care
LICENSES AND CERTIFICATIONS:
Minimum:
-Holds mandatory certification from the National Board of Respiratory Care (NBRC) as a Registered Respiratory Therapist (RRT).
-Must have active Indiana license upon hire/obtain Ohio/KY within 3 months. (Current registration to practice Respiratory Care in the states of Indiana, Ohio, & Kentucky. If one state registration is current, requirement to obtain other state registrations within 3 months of employment acceptance.)
-Must have a valid driver's license and insurance for travel between office sites.
YEARS OF EXPERIENCE:
Minimum: 2 to 3 years employed as a Registered Respiratory Therapist (RRT). Strong clinical knowledge in current treatments, GOLD Guidelines, and respiratory disease processes, especially COPD.
REQUIRED SKILLS AND KNOWLEDGE:
  • Comfortable using Microsoft Office suite of products (Outlook, Word, Excel, PowerPoint).
  • Ability to learn and adapt to the use of new technologies, applications, and workflows.
  • Must attain working knowledge of SEP electronic health record applications.
  • Previous use of EPIC Cadence/Prelude/Ambulatory preferred.
  • Demonstrated ability to work successfully in a team-based decision-making culture.
  • Demonstrated ability to work independently resulting in effective outcomes and on time performance.
  • Must respond and follow through to requests from patients promptly.
  • Must work carefully and precisely with attention to detail.
  • Must utilize resources wisely.
  • Performs duties willingly and with initiative. Shares necessary information so colleagues can do the same.
  • Cooperates with other departments and work groups.

DUTIES AND RESPONSIBILITIES:
  • Understand and uphold SEP's Mission, Vision, and Values.
  • Comply with all applicable laws and regulations.
  • Deliver individualized diagnostic, preventative, and therapeutic respiratory care to patients.
  • Assist providers with evaluating patients' respiratory needs and optimize allocation of respiratory services.
  • Assess populations of patients with respiratory disease and provide education/health promotion where needs are identified.
  • Assess populations of patients with respiratory disease and provide administration of respiratory medications in primary care offices as indicated.
  • Evaluate and assess respiratory patients for the indication of pulmonary hygiene and prescribe appropriate therapy.
  • Evaluate and assess respiratory patients for the indication of airway expansion and prescribe appropriate therapy.
  • Evaluate and assess respiratory patients for the indication of Pulmonary Rehab and place appropriate referrals.
  • Evaluate and assess respiratory patients for the indication of preventative and diagnostic testing. Place appropriate orders and schedule as indicated.
  • Evaluate and assess respiratory patients for the indication of rescue medication needs and prescribe as appropriate.
  • Evaluate and assess respiratory patients' medication affordability and collaborate with Office Care Coordinators, providers, and pharmacies to prescribe therapeutic maintenance medication interchanges to ensure compliance.
  • Collaborate with inpatient Respiratory Therapy to provide seamless transition from inpatient to home setting by providing patient-specific care plans and goals
  • Collaborate with inpatient Clinical Outcomes and Care Coordination to provide seamless transition from inpatient to home setting by providing patient-specific care plans and goals
  • Coordinate & provide staff training related to COPD
  • Maintain a motivational, positive, and supportive working environment for associates. Provide the necessary resources to develop the skills of Care Management team as related to respiratory disease.
  • Coordinate & provide training to patients in areas related to respiratory disease.
  • Initiate and/or participate in Interdisciplinary Quality Improvement Programs. Investigate and document all clinical problems which affect the quality of services rendered.
  • Communicate effectively with providers to ensure initiation of appropriate modalities of treatment, patient's condition, and provide follow-up care
  • Work closely with SEP Practice Managers and SEP Directors of Operations to implement operational procedures.
  • Coach patients to better medical decision making. Encourage patients to become actively engaged in their medical decision making and encourage compliance with treatment plan.
  • Ensure compliance with policies and procedures.
  • Investigate, evaluate, propose, disseminate, and implement new procedures which have a direct influence in patients diagnosed with Chronic Obstructive Pulmonary Disease and other respiratory disease.
  • Work with the Care Management team as a multi-disciplinary team member. Serve as a resource in evaluating and improving treatment plan for patients with COPD and other respiratory disease.

FLSA Status:
Non-Exempt
Right Career. Right Here. If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide at St. Elizabeth. We take care of patients and each other.
St. Elizabeth Physicians is an equal opportunity employer and will not discriminate on the basis of race, color, sex, religion, national origin, ancestry, disability, age or any other characteristic that is protected by state or federal law.

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