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Rcc Jobs in Indiana (NOW HIRING)

Reports to RCC Manager and oversees Paramedics at Casino Boat. Performs oversight of EMT program and training of EMS (EMT and Paramedic courses) at The Methodist Hospitals. PRINCIPAL DUTIES AND ...

Reports to RCC Manager and oversees Paramedics at Casino Boat. Performs oversight of EMT program and training of EMS (EMT and Paramedic courses) at The Methodist Hospitals. Responsibilities PRINCIPAL ...

Reports to RCC Manager and oversees Paramedics at Casino Boat. Performs oversight of EMT program and training of EMS (EMT and Paramedic courses) at The Methodist Hospitals.Responsibilities PRINCIPAL ...

Overview THIS POSITION IS LOCATED IN WEST LAFAYETTE, INDIANA. Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily ...

Overview THIS POSITION IS LOCATED IN WEST LAFAYETTE, INDIANA. Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily ...

Overview THIS POSITION IS LOCATED IN WEST LAFAYETTE, INDIANA. Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily ...

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Showing results 1-20

Rcc information

See Indiana salary details

$13

$21

$40

How much do rcc jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for rcc in Indiana is $21.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $21.73 per hour, depending on experience, location, and employer.

What is an RCC job?

An RCC (Remote Customer Care) job typically involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat. RCC professionals work remotely and are responsible for ensuring customer satisfaction by resolving problems efficiently. Strong communication skills, technical knowledge, and problem-solving abilities are often required. Many RCC roles exist in industries like e-commerce, telecommunications, and IT support.

What are the key skills and qualifications needed to thrive in the Rcc position, and why are they important?

To thrive as an RCC (Remote Customer Care representative), strong verbal and written communication, excellent problem-solving abilities, and customer service experience are essential. Familiarity with CRM software, ticketing systems, and common office productivity tools is often required. Interpersonal skills, patience, and the ability to work independently are critical soft skills for excelling in this position. These skills are important to effectively resolve customer issues and ensure a high standard of customer satisfaction in a remote work environment.

What are some common challenges RCCs face when working remotely, and how can they be addressed?

RCCs often encounter challenges such as managing high call volumes, handling difficult customer interactions, and maintaining productivity without in-person supervision. Staying organized and using strong time-management techniques can help mitigate these issues. Many companies provide ongoing training, team chat platforms, and regular virtual meetings to support remote employees and encourage collaboration. Building rapport with your remote team and reaching out for guidance when needed can also help overcome the isolation that sometimes comes with remote work. Proactively engaging in these resources will set you up for success in a Remote Customer Care role.

What are popular job titles related to Rcc jobs in Indiana? For Rcc jobs in Indiana, the most frequently searched job titles are:
Infographic showing various Rcc job openings in Indiana as of July 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,188 per year, or $21.7 per hour.
COORDINATOR-EMS

Full-time

Posted 23 days ago


Job description

Under direction, to perform work and is responsible for planning, implementing and administrating EMS training programs. Evaluates the effectiveness of the EMT Program training. Reports to RCC Manager and oversees Paramedics at Casino Boat. Performs oversight of EMT program and training of EMS (EMT and Paramedic courses) at The Methodist Hospitals.
PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions)

  1. Acts as Program Lead for the EMT programs.

  2. Works with RCC Manager and Emergency Preparedness Coordinator to maintain all aspects of accreditation through CAAHEP.

  3. Performs ride-along with EMS during emergency calls to evaluate EMS service under emergency scene conditions.

  4. Monitors clinical coordination for the EMT program including all clinical and field internship components.

  5. Acts as liaison between local providers and the RCC to ensure standards are being followed and to maintain all ALS (M.I.C.) records, trauma records and paramedic records.

  6. Teach and assist with EMT and Paramedic courses as well as CPR, ACLS and PALS programs.


JOB SPECIFICATIONS(Minimum Requirements)

    KNOWLEDGE, SKILLS, AND ABILITIES
  • Thorough knowledge of Paramedic and EMT assessment and ACLS related medical equipment.

  • Ability to work independently and in a team environment.

  • Excellent oral and written communication skills and critical thinking skills.

  • Ability to multi-task.

  • Ability to lead and direct the work of others.

  • Ability to provide a positive attitude and support the organization and work with team members.

  • Must be courteous, kind compassionate and caring.

  • Certified ACLS/PALS/CPR Instructor required.

  • Licensed Paramedic in the State of Indiana required.

  • National Registry Paramedic preferred.

  • Certified Primary Instructor preferred.


EDUCATION

  • A Bachelor's Degree from a recognized college or university in Public Health or a closely related field is preferred.

  • Bachelors Public Health Preferred

  • Five (5) years of progressively responsible work experience in the field of Paramedic Education Training is preferred.

  • 5 Healthcare/Medical Paramedic Preferred


STANDARDS OF BEHAVIOR
Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.
CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCE
Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.
DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Methodist Hospitals logo

About Methodist Hospitals

Sourced by ZipRecruiter

Methodist Hospitals is a reputable institution in the healthcare and medical industry with its base in Gary, Indiana, United States. A trusted name in comprehensive medical services, the organization is primarily known for its robust offering in the fields of emergency and acute medical care, tracking back its foundational roots to the year 1923. Catholic nun Sister Gesuina set up the hospital with the sole mission of providing affordable healthcare services to the residents of Gary. Today, their mission stays true to promoting health, healing, and well-being in the communities they serve, encompassing a diverse representation of races, ethnicities, genders, ages, religions, abilities, and sexual orientations.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Gary, IN, US

Year founded

1923

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