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Resident Services Associate Jobs (NOW HIRING)

UDR Inc

Resident Services Manager

Tampa, FL · On-site

Supervision of two or more associates is required, the Resident Service Coordinator(s) and/or Resident Service Specialist(s). Exempt/Non-exempt status will depend on the supervisory responsibilities ...

UDR

Resident Services Manager

Brandon, FL · On-site

Supervision of two or more associates is required, the Resident Service Coordinator(s) and/or Resident Service Specialist(s). Exempt/Non-exempt status will depend on the supervisory responsibilities ...

UDR Inc

Resident Services Manager

Tampa, FL · On-site

Supervision of two or more associates is required, the Resident Service Coordinator(s) and/or Resident Service Specialist(s). Exempt/Non-exempt status will depend on the supervisory responsibilities ...

UDR Inc

Resident Services Manager

Brandon, FL · On-site

Supervision of two or more associates is required, the Resident Service Coordinator(s) and/or Resident Service Specialist(s). Exempt/Non-exempt status will depend on the supervisory responsibilities ...

Meadow Creek Village

Resident Services Director

Salem, OR · On-site

$23 - $25/hr

Preferred associates degree in a health-related field or licensed health care professional such as ... do as a Resident Services Director: * Establish effective relationships with residents, family ...

UDR

Resident Services Manager

Brandon, FL

Supervision of two or more associates is required, the Resident Service Coordinator(s) and/or Resident Service Specialist(s). Exempt/Non-exempt status will depend on the supervisory responsibilities ...

Brookfield Properties

Resident Services Manager

Brooklyn, NY · On-site

$22.97 - $32.16/hr

First point of contact with resident and provides high level of customer service. Plans, implements ... Incredible associate rental discount if you choose to live on-site! Who wouldn't want to live at ...

Brookfield Properties

Resident Services Manager

Brooklyn, NY · On-site

$22.97 - $32.16/hr

First point of contact with resident and provides high level of customer service. Plans, implements ... Incredible associate rental discount if you choose to live on-site! Who wouldn't want to live at ...

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Resident Services Associate information

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How much do resident services associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for resident services associate in the United States is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.31 per hour, depending on experience, location, and employer.

What skills do you need to be a resident assistant?

A Resident Services Associate, often similar to a resident assistant, needs strong communication, interpersonal, and conflict resolution skills. Organizational abilities, patience, and the ability to handle diverse situations are also important, along with familiarity with community policies and sometimes basic conflict management training or certifications.

What are some common challenges Resident Services Associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What are the key skills and qualifications needed to thrive as a Resident Services Associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

What jobs pay 4000 a week without a degree?

Resident Services Associates typically do not earn $4,000 per week without a degree, as their roles focus on property management and customer service. High-paying jobs that can reach this level without a degree often include sales positions, real estate brokers, or skilled trades like certain construction or technical roles, which may require certifications or experience instead of formal education.

What does a resident care associate do?

A resident care associate provides support to residents in assisted living or nursing facilities by assisting with daily activities such as bathing, dressing, and medication management. They often work closely with healthcare teams, require good communication skills, and may need certification in CPR or first aid. Their goal is to ensure residents' comfort, safety, and well-being.

What are Resident Services Associates?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.
More about Resident Services Associate jobs
What cities are hiring for Resident Services Associate jobs? Cities with the most Resident Services Associate job openings:
What are the most commonly searched types of Resident Services jobs? The most popular types of Resident Services jobs are:
What states have the most Resident Services Associate jobs? States with the most job openings for Resident Services Associate jobs include:
What job categories do people searching Resident Services Associate jobs look for? The top searched job categories for Resident Services Associate jobs are:
Resident Services Associate jobs near you
Infographic showing various Resident Services Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,928 per year, or $15.8 per hour.

Resident Services Director

Meadow Creek Village

Salem, OR

$23 - $25/hr

Full-time

Medical, Life, Retirement, PTO

Posted 27 days ago

Job description

As a Resident Services Director for Meadow Creek Village we’re looking for you to support the Wellness Standards regarding implementation of care plans, training and communication across departments and third parties. Furthermore, the Resident Services Coordinator will support the Wellness Director while also supervising care associates.

What we look for in a Resident Services Director:

  • Preferred associates degree in a health-related field or licensed health care professional such as social worker, LPN, RN, CNA etc. .

  • Has successfully completed a medication training course and maintains on-going training that meets all state requirements

  • Experience of 2 years or more in the care of senior adults and adults.

  • Previous supervisory and/or management experience in a related healthcare setting preferred

  • Must have compassion for and desire to work with the elderly.

  • Must have exceptional organizational skills.

  • Strong documentation skills.

  • Must have certification as required by State regulations for activities.

  • Requires current First Aid and CPR certification, per state requirements.

  • Maintain applicable state requirements of resident care specific training.

  • Ability to represent the community in a positive and professional manner.

  • Ability to establish effective relationships with residents, family members and staff.

  • High level of ability in effective and succinct communication, written and oral with residents, families, staff, vendors and the general public

What you can expect to do as a Resident Services Director:

  • Establish effective relationships with residents, family members and staff

  • Be involved in the recruitment for all other positions within the Wellness Department.

  • Coordinate and oversee the ordering of resident specific and departmental related supplies.

  • Timely and accurate submission of department payables such as expense reports

  • Contribute information vital to the development and implementation of customized service plans

  • Participate in resident and family care conferences as needed.

  • Assist residents with medications in accordance with physician orders as needed.

  • Ensure that resident care is provided in a safe and effective manner, while consistently maintaining resident dignity, choice, privacy and respect

  • Maintain a current knowledge of and monitor community compliance with applicable federal and state regulations related to resident care

  • Contribute significantly to the quality of life of the residents through meaningful interactions

  • Communicate applicable regulatory, community and company policies, procedures and guidelines to other departments and assist in implementation and evaluation of systems as needed.

  • Coach and teach supervised associates how to effectively communicate their needs as well as resident needs with others. 

  • Demonstrate organizational skills around time management

  • Promote the mission, values and beliefs of Cascade Living

$23.00 - $25.00/hour
*Depending on Experience

Job Type:

  • Full Time

  • Monday - Friday

  • Day Shift

  • Weekend and Call-Out Availability

Cascade Living Group Benefit Offerings:

  • Competitive Wages

  • Career Pathways

  • Health Insurance (for those eligible)

  • Voluntary Benefits (Disability, Accident, Life)

  • Flexible Pet Insurance for cats and dogs

  • 401k (with company match)

  • Payroll advances on earned wages

  • Perks at Work Discount Program

  • Generous Paid Time Off

  • Education Assistance

  • Longevity Bonuses 

Cascade Living is committed to the quality of life around us as individuals and as a company. You'll find that we're different as our focus is to create a culture of wellness and purposeful living for both residents and employees alike. This is why our motto is:

The Difference Between Living and Living Well...

Meadow Creek Village (Assisted Living) provides care for residents and their families coming from all over the region. We invite you to learn more about us at:

www.meadowcreekseniorliving.com/about/meet-our-team

Cascade Living Group is an Equal Opportunity Employer. We are committed to hiring and retaining a diverse workforce and do not discriminate against any employee or applicant on the basis of race, color, religion, gender, sexual orientation, gender identity, age, national origin, ancestry, disability, veteran status, marital status, or any other characteristic protected by applicable law. All offers of employment are conditioned on passing a background check. 

If you need assistance or accommodation due to a disability during the application process, please contact our Human Resources Department at 360-979-0149 or recruiter@cascadeliving.com.