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Resident Services Associate Jobs in Kentucky (NOW HIRING)

Phoenix Senior Living

Resident Care Associate

Bowling Green, KY · On-site

$12.75 - $15.25/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Paducah, KY · On-site

$11.75 - $14/hr

PURPOSE Resident Care Associate CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Mayfield, KY · On-site

$12 - $14/hr

PURPOSE Resident Care Associate The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our ...

Phoenix Senior Living

Resident Care Associate

Paducah, KY

$11.75 - $14/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Somerset, KY · On-site

$11 - $13.25/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Hopkinsville, KY · On-site

$12.75 - $15.25/hr

PURPOSE Resident Care Associate CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Bowling Green, KY · On-site

$12.75 - $15.25/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Somerset, KY · On-site

$11 - $13.25/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Somerset, KY · On-site

$11 - $13.25/hr

PURPOSE Resident Care Associate CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Paducah, KY · On-site

$11.75 - $14/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Hopkinsville, KY · On-site

$12.75 - $15.25/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Mayfield, KY · On-site

$12 - $14/hr

PURPOSE Resident Care Associate The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our ...

Phoenix Senior Living

Resident Care Associate

Bowling Green, KY · On-site

$12.75 - $15.25/hr

PURPOSE Resident Care Associate CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Senior living

$90 - $120/hr

Directs and leads the resident services program. * Assists in completing new hire paperwork, monitoring time sheets, and performing medication associate evaluations per company policy. * On-call ...

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Resident Services Associate information

What is a resident services associate?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.

What are the key skills and qualifications needed to thrive as a resident services associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What are some common challenges resident services associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

What are the most commonly searched types of Resident Services jobs in Kentucky?

The most popular types of Resident Services jobs in Kentucky are:

What are popular job titles related to Resident Services Associate jobs in Kentucky?

For Resident Services Associate jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Resident Services Associate jobs in Kentucky look for?

The top searched job categories for Resident Services Associate jobs in Kentucky are:

Resident Services Associate jobs near you
Infographic showing various Resident Services Associate job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Resident Services Coordinator (Fort Knox)

winn

Fort Knox, KY

$19 - $24.75/hr

Full-time

Re-posted 2 days ago

Job description

WinnCompanies is looking for a Resident Services Coordinator to join our military housing team at Fort Knox, KY.

In this role, you will assist and coordinate all requests from military families with the property management team, including move ins, move outs, inquiries, and community standards enforcement. The ideal candidate will also maintain curb appeal and coordinate community activities. 

This position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility. 

Responsibilities: 

  • Conduct move out assessments with departing residents and assess any charge for damages. 
  • Administer move-in paperwork and home inspections with residents. 
  • Answer resident questions and assists in resolving resident complaints. 
  • Provide high standard of customer service to residents through a prompt and courteous response to all inquiries. 
  • Responsible for monitoring curb appeal throughout the community and office and maintaining the cleanliness, housekeeping and general appearance of the office, amenities, models and common areas of the property including trash pick up and enforcing community standards. 
  • Assist in the inspections of vacant homes and takes appropriate action to prepare the for rent-ready status. 
  • Actively participate in organization and execution of company-sponsored resident events including social events, educational classes and community programs. 
  • Provide administrative support at the community center. 
  • Develop and maintain strong resident relations. 
  • Responsible for completing customer relationship management requirements for the Resident Journey program. 
  • Conduct neighborhood tours and home showings for qualified potential residents. 
  • Maintain a fundamental working knowledge of all lease documentation and resident guide policies and procedures. 

Requirements: 

  • High school diploma or GED equivalent. 
  • Less than 1 year of relevant work experience. 
  • A valid driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy. 
  • Proficient with web-based applications and computer systems such as Microsoft Office Suite. 
  • Excellent customer service skills. 
  • Solid organizational and administrative skills. 
  • Ability to manage multiple assignments and tasks. 
  • Ability to work with a diverse group of people and personalities. 
  • This position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility. 

Preferred Qualifications: 

  • Associate's degree in a business-related field. 
  • Experience in property management. 
  • Experience with Yardi or RealPage property management software. 

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