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Resident Services Associate Jobs in Kentucky (NOW HIRING)

winn

Resident Services Coordinator

Fort Campbell, KY · On-site

$19 - $24.50/hr

About the opportunity WinnCompanies is looking for a Resident Services Coordinator to join our ... Associate's degree in a business-related field. * Experience in property management. * Experience ...

winn

Resident Services Coordinator

Fort Campbell, KY

$19 - $24.50/hr

About the opportunity WinnCompanies is looking for a Resident Services Coordinator to join our ... Associate's degree in a business-related field. * Experience in property management. * Experience ...

WinnCompanies

Resident Services Coordinator

Fort Campbell, KY · On-site

$19 - $24.50/hr

Through our innovative resident services platform and commitment to exceptional communities, we ... Associate's degree in a business-related field. * Experience in property management. * Experience ...

Benchmark Senior Living

$120 - $150/hr

Our associates feel a sense of belonging with the care that they provide, empowered by the open and ... The Director of Quality Resident Services will be responsible for completing QRS reviews for each ...

Phoenix Senior Living

Resident Care Associate

Paducah, KY

$11.75 - $14/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Paducah, KY · On-site

$11.75 - $14/hr

PURPOSE Resident Care Associate CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Mayfield, KY · On-site

$12 - $14/hr

PURPOSE Resident Care Associate The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our ...

Phoenix Senior Living

Resident Care Associate

Hopkinsville, KY · On-site

$12.75 - $15.25/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Paducah, KY · On-site

$11.75 - $14/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Mayfield, KY · On-site

$12 - $14/hr

PURPOSE Resident Care Associate The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our ...

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Resident Services Associate information

What is a resident services associate?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.

What are the key skills and qualifications needed to thrive as a resident services associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What are some common challenges resident services associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

What are the most commonly searched types of Resident Services jobs in Kentucky?

The most popular types of Resident Services jobs in Kentucky are:

What are popular job titles related to Resident Services Associate jobs in Kentucky?

For Resident Services Associate jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Resident Services Associate jobs in Kentucky look for?

The top searched job categories for Resident Services Associate jobs in Kentucky are:

Resident Services Associate jobs near you
Infographic showing various Resident Services Associate job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Overnight Janitor & Resident Services Associate

Louisville, KY • On-site

Resort Lifestyle Communities
Traveler Accommodation • 1 - 5K employees

6.0

Company rating: 6.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

People enjoy working here

Respectful managers

Learn more about Resort Lifestyle Communitiesexternal

$16 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Job description

About the Role

As the Overnight Janitor amp; Resident Services Associate, you’ll keep our community secure and running smoothly overnight. You’ll stay alert, tackle tasks to keep the community spotless, and respond quickly to any situation, including emergencies. Every shift ends with the community ready for a great day ahead. If you’re dependable, find joy in helping others, and creating peace of mind, this role is perfect for you.
Key Responsibilities
  • Maintain exceptional cleanliness throughout the community. This includes vacuuming, sweeping, mopping, operating the floor scrubber, maintaining the indoor pond, refreshing restrooms and the bistro, sanitizing high‑touch surfaces, rolling silverware, emptying waste baskets, dusting, replenishing ice, cleaning the coffee and ice cream machines, caring for the salad bar, and ensuring all shared spaces and furnishings are tidy, stocked, and ready for the day ahead.
  • Respond calmly and quickly to emergencies, monitor resident call systems, and coordinate with emergency responders as needed.
  • Support community safety by monitoring building systems (including fire alarms), following emergency protocols, and guiding residents during fires or severe weather events.
  • Assist with administrative support by taking room‑service requests, selling meal tickets, distributing menus, completing porch drops, scheduling transportation, and maintaining organized records.
  • Support community operations by walking the community, proactively noticing and reporting concerns, assisting with event setup, and providing responsible alcohol service during gatherings.
  • Create memorable first impressions by greeting residents, families, and guests, answering calls with professionalism, anticipating needs before they arise, and offering courteous valet services to residents and visitors.
  • Welcome new residents by introducing yourself whenever you see them.
What We’re Looking For
  • At least 21 years old with a valid driver’s license and clean driving record; able to valet park vehicles safely.
  • Able to work Thursday-Monday 11:00pm to 7:30am while staying present and alert for the entire shift.
  • High school diploma or equivalent (GED).
  • Strong problem-solving, organizational, and multitasking skills in a fast-paced environment.
  • Previous customer service experience, professional appearance, excellent communication and interpersonal skills.
  • Adaptable and flexible to shifting priorities; willing to assist in various areas.
  • Team-oriented with a proactive approach and attention to detail; reliable in completing tasks accurately and on time.
  • Knowledge of the local community, preferred.
  • Intermediate proficiency in Microsoft Office (Outlook, Word, Excel).
  • Ability to communicate effectively in English with residents, guests, and staff.
  • Must meet local alcohol service requirements and obtain food handler permits within two weeks of hire.
Benefits for Full-Time Employees
  • Competitive compensation and benefits
  • Access your pay anytime
  • $341 benefit stipend per pay period to apply toward:
    • Health, Dental, Vision
    • Life Insurance
    • Short- amp; Long-Term Disability
    • HSA, FSA, LSA
    • Accident amp; Hospital Indemnity
    • Legal amp; Identity Theft Protection
  • Paid Time Off
  • 401(k) with employer match

Why RLC?
  • Fast-growing, family-owned company with 60+ communities nationwide
  • Supportive leadership in a beautiful, resort-style environment
  • A purpose-driven role where you make a difference every day

Ready to Support with Heart?
Bring your servant heart to a place that feels like family. Apply today, and our Team will follow up soon!
EOE/ADA
#urgent

What Resort Lifestyle Communities employees say

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