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Resident Services Associate Jobs in Georgia (NOW HIRING)

Historic Roswell Place

Resident Services Assistant

Roswell, GA · On-site

$13.75 - $16.75/hr

Resident Services Assistant Perks, Programs, and Benefits: * Flexible Scheduling In most cases, we ... Associates (FT/PT) * Incredible Company Culture * Access to Free Community Meals during working ...

Manor Lake Hoschton

Director of Resident Care

Hoschton, GA · On-site

$62K - $83K/yr

Ensure that all resident services associates attend and participate in Hazardous communication, Infection Control and Universal Precautions training programs prior to reporting for work assignments.

Quinn Residences

Leasing Manager

Canton, GA · On-site

The Resident Services Associate/Leasing Manager assists the Portfolio Manager in effectively managing the assigned community. In the Portfolio Manager's absence, the Resident Services Associate will ...

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Resident Services Associate information

What is a resident services associate?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.

What are the key skills and qualifications needed to thrive as a resident services associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What are some common challenges resident services associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

What are the most commonly searched types of Resident Services jobs in Georgia?

The most popular types of Resident Services jobs in Georgia are:

What are popular job titles related to Resident Services Associate jobs in Georgia?

For Resident Services Associate jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Resident Services Associate jobs in Georgia look for?

The top searched job categories for Resident Services Associate jobs in Georgia are:

What cities in Georgia are hiring for Resident Services Associate jobs?

Cities in Georgia with the most Resident Services Associate job openings:

Resident Services Associate jobs near you
Infographic showing various Resident Services Associate job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 15% Part Time, 8% Contract, and 3% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Resident Services Associate- PT

WESLEY WOODS SENIOR LIVING INC

Augusta, GA • On-site

$15 - $18/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Key responsibilities

  • Assist residents with activities of daily living, including routine self-care such as bathing and dressing.

  • Support with light housekeeping, laundry, and preparing/delivering meals and beverages to residents.

  • Engage in effective communication with residents and families, provide emotional support, and assist with resident participation in activities.

Job description

Position Summary
Under the direct supervision of the Resident Services Manager or designee, the Resident Services Associate (RSA) provides direct care to residents in a retirement community including activities of daily living.
Key Responsibilities
  • Supports - Assists residents with activities of daily living.
    • Provides minimal physical assistance with routine self-care to include bathing & dressing.
    • Reminds residents of medications as scheduled.
    • Assists in the admission, transfer, and discharge of residents.

  • Assists - Aids with light housekeeping and laundry.
    • Provides general upkeep of the community, office, and residents rooms by cleaning and disinfecting all areas to include restrooms. Makes beds, vacuums, and mops flooring as needed.
    • Restocks supplies in resident rooms, replaces soap, light bulbs, and other items as needed.
    • Washes, dries, folds and/or irons residents' personal laundry and returns to resident.

  • Prepares - Prepares and delivers meals to residents; may assist dining room staff with serving meals.
    • Prepares and delivers food /beverages for meals.
    • Secures requests for meals and delivers them to residents.

  • Engages - Provides emotional support and assistance to families.
    • Engages in effective communication with residents/families to develop and maintains a positive working rapport. Listens and speaks in a supportive manner to assist in solving concerns of residents.
    • Demonstrates support of resident rights.

  • Promotes - Encourages resident participation in appropriate activities under the direction of the Life Enrichment Director. Assists with the delivery of activities.
    • Provides input to the needs, interests, and abilities of residents.
    • Implements daily activities set up by Personal Care Manager. Provides instruction for scheduled classes and reminds residents of appointments or activities schedules.

  • Provides - Provides administrative support as appropriate in such areas as answering phones, record keeping, participating in care planning for residents and giving/taking reports for each shift.

  • Performs - Additional responsibilities assigned as required

Minimum Qualifications
  • High school diploma or equivalent.
  • The ability to read, write and follow written/oral instructions in English.
  • Experience in a retirement community preferred.
  • Current CPR and/or First Aid will be required.
  • Ability to lift up to fifty pounds, bend, stoop, and twist. Ability to stand and walk 90% of working hours.

How much on the job time is spent in the following physical activities? Show the amount of time by checking the appropriate boxes below.
NONE
UNDER 1/3
1/3 TO 2/3
OVER 2/3
Stand
X
Walk
X
Sit
X
Use hands to finger, handle or feel
X
Reach with hands and arms
X
Climb or balance
X
Stoop, kneel, crouch, or crawl
X
Talk or hear
X
Taste or smell
X
Does this job require that weight be lifted, or force be exerted? If so, how much and how often? Check the appropriate boxes below.
AMOUNT OF TIME
NONE
UNDER 1/3
1/3 TO 2/3
OVER 2/3
Up to 10 lbs.
X
Up to 25 lbs.
X
Up to 50 lbs.
X
Up to 100 lbs.
X
+ 100 lbs.
X
The above statements are intended to generally describe the work being performed by people to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills, required of the personnel so classified.
Benefits
Wesley Woods Senior Living offers a comprehensive benefit plan to eligible team members to include health, dental vision, retirement benefits, short term disability, long term disability and paid time off.
Conditions of Employment
All offers of employment with Wesley Woods are conditioned based upon completing and passing a background, drug test, and participating in vaccine programs (e.g., Covid-19, Flu, TB testing).
All job applicants applying for Wesley Woods Senior Living will undergo testing for the presence of illegal drugs as a condition of employment. Any applicant with a confirmed positive test will be denied employment. Applicants will be required to submit voluntarily to a specimen test at a laboratory chosen by Wesley Woods, and by signing a consent agreement will release Wesley Woods from liability. If the physician, official or lab personnel has reasonable suspicion to believe that the job-applicant has tampered with the specimen, the applicant will not be considered for employment. Wesley Woods will not discriminate against applicants for employment because of a past history of drug abuse. It is the current abuse of drugs, preventing employees from performing their jobs properly that will not be tolerated. Wesley Woods is a Drug Free Company. Individuals who have failed a pre-employment test may initiate another inquiry with the company after a period of not shorter than; six (6) months; but they must present themselves drug-free as demonstrated by urinalysis or other tests selected by WWSL.
About Wesley Woods
Wesley Woods Senior Living is affiliated with the North Georgia Conference of the United Methodist Church providing housing and services ministries to seniors in the North Georgia area. Wesley Woods Senior Living is rooted in the Judeo Christian values believing that aging has a fulfilling purpose in life and that faith development is lifelong.
Read more about Wesley Woods Senior Living at www.wesleywoods.org.
EEO / AA Statement
Wesley Woods does not discriminate in employment on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or veteran/Reserve/National Guard status.

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