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Resident Services Associate Jobs in Decatur, GA (NOW HIRING)

Pegasus Senior Living

Resident Services Assistant

Roswell, GA · On-site

$13.75 - $16.75/hr

Resident Services Assistant Perks, Programs, and Benefits: * Flexible Scheduling - In most cases ... Associates (FT/PT) * Incredible Company Culture * Access to Free Community Meals during working ...

Pegasus Senior Living

Resident Services Assistant

Roswell, GA · On-site

$14 - $17.25/hr

Resident Services Assistant Perks, Programs, and Benefits: * Flexible Scheduling - In most cases ... Associates (FT/PT) * Incredible Company Culture * Access to Free Community Meals during working ...

Southeast Senior Living

Director of Resident Care

Roswell, GA · On-site

$63K - $83K/yr

Ensure that all resident services associates attend and participate in Hazardous communication, Infection Control and Universal Precautions training programs prior to reporting for work assignments.

Windsor Communities

Resident Manager I

Atlanta, GA · On-site

$67K/yr

Partner with Service Manager to monitor the Work Order Program to assist the Service Team with any ... and associates. Join a growing organization that embodies our core values of "Accountable ...

Windsor Communities

Resident Manager I

Atlanta, GA · On-site

$67K/yr

Partner with Service Manager to monitor the Work Order Program to assist the Service Team with any ... and associates. Join a growing organization that embodies our core values of "Accountable ...

The Phoenix At Tucker

Resident Care Associate

Tucker, GA · On-site

$14.25 - $17/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Decatur, GA · On-site

$14.75 - $17.50/hr

... and services to a consistent group of residents and their families in our assisted living and ... The Resident Care Associate is responsible for demonstrating all elements of wellness, remaining in ...

Phoenix Senior Living

Resident Care Associate

Tucker, GA · On-site

$16/hr

PURPOSE Resident Care Associate CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Decatur, GA · On-site

$15 - $17/hr

... and services to a consistent group of residents and their families in our assisted living and ... The Resident Care Associate is responsible for demonstrating all elements of wellness, remaining in ...

Phoenix Senior Living

Resident Care Associate

Marietta, GA · On-site

$14.25 - $17.25/hr

PURPOSE Resident Care Associate CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Marietta, GA · On-site

$14.25 - $17.25/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Decatur, GA · On-site

$15 - $17/hr

... and services to a consistent group of residents and their families in our assisted living and ... The Resident Care Associate is responsible for demonstrating all elements of wellness, remaining in ...

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All JobsResident Services Associate JobsResident Services Associate Jobs in Decatur, GA

Resident Services Associate information

See Decatur, GA salary details

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How much do resident services associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for resident services associate in Decatur, GA is $15.46, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $16.88 per hour, depending on experience, location, and employer.

What are some common challenges resident services associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What are the key skills and qualifications needed to thrive as a resident services associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

What is a resident services associate?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.
What are the most commonly searched types of Resident Services jobs in Decatur, GA? The most popular types of Resident Services jobs in Decatur, GA are:
What are popular job titles related to Resident Services Associate jobs in Decatur, GA? For Resident Services Associate jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Resident Services Associate jobs in Decatur, GA look for? The top searched job categories for Resident Services Associate jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Resident Services Associate jobs? Cities near Decatur, GA with the most Resident Services Associate job openings:
Resident Services Associate jobs near you
Infographic showing various Resident Services Associate job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $32,149 per year, or $15.5 per hour.

Resident Services Assistant

Pegasus Senior Living

Roswell, GA • On-site

$13.75 - $16.75/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Pegasus Senior Living rating

5.8

Company rating: 5.8 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

145th of 239 rated social care providers

Job description

Do you have a passion to serve Seniors? More importantly, do you want to know that every day you are making a difference in a resident's life in a senior living building? Then come join our team as a Resident Services Assistant!
Great Place to Work Certified - come make it greater!! So many perks and programs!!
Resident Services Assistant Perks, Programs, and Benefits:
  • Flexible Scheduling - In most cases, we can work our schedules to fit your schedule! (FT/PT)
  • Same Day pay options available (FT/PT)
  • Competitive Benefits! Some highlights include:
    • Medical (FT), Dental (FT), Vision (FT), 401K including matching (FT/PT), Employee Assistance (FT/PT) and much more!
  • Up to 20 days per year of PTO (FT)
  • Access to various Travel, Restaurant, and Retail Discounts through HR Partners (FT/PT)
  • Unlimited employee referral bonuses of up to $2,000! Tell your friends! (FT)
  • Career Development and Advancement Opportunities Nationwide through our Mentorship Program (FT/PT)
  • Continued Education (CEU) Reimbursement Program for All Associates (FT/PT)
  • Incredible Company Culture
  • Access to Free Community Meals during working hours (FT/PT)
  • PSL Cares Program provides financial support to employees with health-related needs! (FT/PT)

Our Mission: We Celebrate and Enhance All Lives with Kindness & Integrity
Highlights of the Resident Services Assistant Position:
  • Must have 2 years of healthcare related experience
  • Certified Dementia Practitioner a plus
  • Ability to assist with scheduling Care Partners to ensure full coverage of all shifts
  • Excellent communication and customer service skills and a professional demeanor
  • Must be self-directed, able to prioritize task as well as have the ability to accept directives

PSL is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, PSL will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective associates and incumbents to discuss potential accommodations with PSL.

What Pegasus Senior Living employees say

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