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Resident Services Associate Jobs in Georgia (NOW HIRING)

Phoenix Senior Living

Resident Care Associate

Loganville, GA · On-site

$13 - $15.50/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Canton, GA · On-site

$12.50 - $15/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Columbus, GA

$12 - $14.25/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Canton, GA · On-site

$12.50 - $15/hr

PURPOSE Resident Care Associate CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Warner Robins, GA · On-site

$12.75 - $15.25/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

The Lodge At Blue Ridge

Resident Care Associate

Blue Ridge, GA · On-site

$13 - $15.50/hr

PURPOSE Resident Care Associate | The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our ...

Phoenix Senior Living

Resident Care Associate

Decatur, GA · On-site

$14.75 - $17.50/hr

... and services to a consistent group of residents and their families in our assisted living and ... The Resident Care Associate is responsible for demonstrating all elements of wellness, remaining in ...

Phoenix Senior Living

Resident Care Associate

Jasper, GA · On-site

$13.25 - $15.75/hr

PURPOSE Resident Care Associate CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Tucker, GA · On-site

$16/hr

PURPOSE Resident Care Associate CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Canton, GA · On-site

$12.50 - $15/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Dalton, GA · On-site

$13.25 - $16/hr

PURPOSE Resident Care Associate CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Loganville, GA · On-site

$13 - $15.50/hr

PURPOSE Resident Care Associate CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Loganville, GA · On-site

$13 - $15.50/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

The Lodge at Jasper

Resident Care Associate

Jasper, GA · On-site

$13.25 - $15.75/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Dalton, GA · On-site

$13.25 - $16/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Gainesville, GA · On-site

$14 - $16.75/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

Phoenix Senior Living

Resident Care Associate

Jasper, GA · On-site

$13.25 - $15.75/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in ...

The Lodge At Blue Ridge

Resident Care Associate

Blue Ridge, GA · On-site

$13 - $15.50/hr

PURPOSE Resident Care Associate | The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our ...

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Resident Services Associate information

What are some common challenges resident services associates face when supporting residents, and how can they effectively handle them?

Resident Services Associates often encounter challenges such as managing multiple resident concerns simultaneously, addressing urgent maintenance requests, and balancing administrative duties with face-to-face service. Effective communication and strong organizational skills are essential for prioritizing tasks and ensuring residents feel heard and supported. Building rapport with residents and collaborating closely with property management and maintenance teams can help resolve issues efficiently and foster a positive living environment.

What are the key skills and qualifications needed to thrive as a resident services associate, and why are they important?

To thrive as a Resident Services Associate, you need strong customer service skills, organizational abilities, and experience in property management or hospitality, often supported by a high school diploma or equivalent. Familiarity with property management software, scheduling tools, and basic office systems is typically required. Exceptional communication, conflict resolution, and problem-solving abilities help you stand out in this role. These skills are essential for ensuring resident satisfaction, efficient operations, and the smooth handling of inquiries or issues within a residential community.

What is the difference between Resident Services Associate vs Leasing Consultant?

AspectResident Services AssociateLeasing Consultant
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales or customer service experience
Work EnvironmentOn-site at residential communities, assisting residentsOn-site at leasing offices, engaging with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate firms, property management companies
Common Search & ComparisonResident Services Associate vs Leasing Consultant

The Resident Services Associate primarily focuses on assisting current residents with their needs and maintaining community satisfaction, while the Leasing Consultant concentrates on marketing properties and securing new tenants. Both roles require customer service skills and are vital in property management but differ in their main responsibilities and interactions.

What is a resident services associate?

Resident Services Associates are professionals who support residents in apartment complexes, senior living communities, or other residential facilities. Their responsibilities often include responding to residents' needs, coordinating community events, handling administrative tasks, and ensuring a positive living environment. They serve as a key point of contact between residents and management, helping to address concerns and facilitate communication. This role requires excellent customer service, organizational skills, and a genuine interest in improving residents' quality of life.
What are the most commonly searched types of Resident Services jobs in Georgia? The most popular types of Resident Services jobs in Georgia are:
What are popular job titles related to Resident Services Associate jobs in Georgia? For Resident Services Associate jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Resident Services Associate jobs in Georgia look for? The top searched job categories for Resident Services Associate jobs in Georgia are:
What cities in Georgia are hiring for Resident Services Associate jobs? Cities in Georgia with the most Resident Services Associate job openings:
Resident Services Associate jobs near you
Infographic showing various Resident Services Associate job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 2% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Resident Care Associate

Phoenix Senior Living

Loganville, GA • On-site

$13 - $15.50/hr

Full-time, Part-time

Re-posted 28 days ago

Phoenix Senior Living rating

4.2

Company rating: 4.2 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

233rd of 239 rated social care providers

Job description

Description

The Retreat at Loganville is hiring Resident Care Associates to join their team!

Shift Details:

Assisted Living, Mon-Fri; Every other weekend and holidays required PT 7a-3p and 11p-7a, also FT 3p-11p

The Resident Care Associate reports directly to the Family Experience Director, Pearl Director or the Assistant Family Experience Director.

PURPOSE

Resident Care Associate | CNA

The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living and

Memory care neighborhoods. This role includes providing hands on care, physical and emotional support as outlined in each resident's Personalized Service Plan (PSP) while maintaining a safe, comfortable home like environment. The Resident Care Associate is responsible for demonstrating all elements of wellness, remaining in accordance with federal, state and local standards and regulations and Phoenix policies to promote the highest degree of quality care and services to our residents.

PRINCIPLE DUTIES AND RESPONSIBILITIES

RESIDENT CARE

Resident Care Associate | CNA

  • Participates in the development of the Personalized Service Plans and updates; attends service plan review meetings with families as requested
  • Follows the hydration schedule established for the residents is maintained during the shift
  • Completes resident meal attendance sheets have been completed and any resident who has not dined in the dining room has been provided room service and / or accounted for.
  • Knows and complies with all resident rights
  • Initiates, assigns, and assist with activities, as appropriate
  • Check all assigned residents daily for cleanliness, appropriate clothing, any continence issues and change in condition
  • Uses proper sanitary procedures and universal precautions
  • Checks on assigned resident rooms daily for general cleanliness and neatness and takes appropriate action; ensures high risk rooms are double checked
  • Assist with conducting laundry rooms, common areas - including bathrooms - checks for cleanliness and any exposed hazardous chemicals; and takes appropriate action (i.e. contacting housekeeping, personally cleaning the room, securing the chemicals)
  • Completes all ADLs for assigned residents according to the resident's Personalized Service Plan (PSP)
  • Responds to security system and resident call bells promptly & immediately; takes appropriate action including resetting call bells

EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION

Resident Care Associate | CNA

  • High School education preferred and may be required by the state
  • Previous experience working with elders or disabled individuals, preferred
  • Must be at least 18 years of age to perform the personal care aspects of the RCA position
  • Knowledge and experience in Assisted Living industry and Dementia care or Skilled Nursing, preferred
  • Ability to work weekends, evenings and flexible hours, available to our customers at peak service delivery days and times


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