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Resident Services Director Jobs (NOW HIRING)

Twin Pines

Resident Services Coordinator

New York, NY · On-site

$22 - $28.50/hr

Operational Support * Assist the Resident Services Manager and Resident Services Director in daily operational and administrative tasks. * Help monitor deadlines, ensure followthrough on tasks, and ...

2Life Communities

Director Of Resident Services

Newton, MA · On-site

$72K - $83K/yr

The Director of Resident Services provides leadership and oversight for resident support services, care coordination, and programs that promote the overall well-being and quality of life of older ...

LDG Development

Resident Services Coordinator

Kyle, TX · On-site

$60K - $65K/yr

Collaborate with the Resident Services Director on the creation of the program budget. * Maintain data collection for HIPPA compliance (i.e. Sign-in sheets, resident communications, events, etc.

Vi Living

Director of Resident Services

West Palm Beach, FL · On-site

$91K - $119K/yr

Director of Resident Services A desirable opportunity exists for a highly accomplished professional to promote a healthy, enriching environment through management of resident services. The selected ...

Twin Pines

Resident Services Coordinator

New York, NY · On-site

$58K - $60K/yr

Operational Support * Assist the Resident Services Manager and Resident Services Director in daily operational and administrative tasks. * Help monitor deadlines, ensure follow-through on tasks, and ...

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Resident Services Director information

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$33K

$65.4K

$105K

How much do resident services director jobs pay per year?

As of Aug 21, 2026, the average yearly pay for resident services director in the United States is $65,414.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $71,000.00 per year, depending on experience, location, and employer.

What is a resident services director?

Resident Services Directors are professionals who oversee and coordinate services and programs designed to enhance the quality of life for residents in settings such as senior living communities, assisted living facilities, or apartment complexes. They are responsible for managing resident support services, addressing concerns, and ensuring a safe and supportive living environment. Their duties often include supervising staff, planning activities, and serving as the main point of contact between residents and management.

What skills and qualifications are needed to be a resident services director?

To thrive as a Resident Services Director, you need a background in social work, gerontology, or healthcare administration, often supported by a relevant degree and experience in senior living or residential care. Familiarity with care management software, knowledge of regulatory compliance, and certifications like Assisted Living Administrator are commonly required. Strong leadership, interpersonal communication, and problem-solving skills help you effectively coordinate care and support teams. These skills ensure the well-being of residents, regulatory compliance, and efficient operations in a residential community setting.

What are common challenges a resident services director faces in coordinating care for residents?

A Resident Services Director often manages the delicate balance between residents’ individual needs and organizational policies, which can be challenging when care requirements change suddenly. Coordinating with nursing staff, families, and external healthcare providers requires strong communication and organizational skills. Additionally, the director must ensure compliance with regulations while fostering a supportive environment for both residents and staff. Navigating these complexities is essential for maintaining high quality of care and resident satisfaction.

What is the difference between Resident Services Director vs Leasing Consultant?

AspectResident Services DirectorLeasing Consultant
CredentialsExperience in property management, customer service, and often a certification in property managementReal estate license or leasing certification often preferred
Work EnvironmentOversees resident relations, community programs, and staff management in multifamily communitiesFocuses on showing units, processing leases, and assisting prospective tenants
Employer & Industry UsageProperty management companies, senior living communities, multifamily housingApartment communities, leasing offices, real estate agencies

The Resident Services Director manages resident relations and community programs, while the Leasing Consultant primarily handles leasing activities and prospective tenant interactions. The former has broader responsibilities in resident retention and community management, whereas the latter focuses on leasing transactions and customer service during the leasing process.

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Resident Services Director jobs near you
Infographic showing various Resident Services Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,414 per year, or $31.4 per hour.

Resident Services Director (LPN / RN)

Crossroads at Lakewood

Lakewood, CO • On-site

$70K - $85K/yr

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago

Job description

Responsive recruiter
Benefits:
  • 401(k) matching
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Paid time off

Position SummaryWe are looking for an LPN or RN to join our Crossroads at Lakewood team. The Resident Services Director is responsible for managing and scheduling all employees within the Resident Services department, along with working closely with doctors and other third-party health care providers to make sure all residents are appropriately cared for. They assume duties and responsibilities delegated by the Executive Director to assure holistic resident care in accordance with State, Federal and local regulations and the current standards of practice. They work closely with residents in a respectful manner by providing assistance in a dignified, trusting environment while being sure to record and monitor the progress of each resident.
Duties and Responsibilities
* Makes decisions to interview hire, evaluate, suspend, terminate, authorize time off, or grant overtime to personnel in the Resident Services department
* Performs resident care with an awareness of dignity and individuality, with understanding and concern
* Answers emergency and routine calls from staff, family and providers
* Handles on-call responsibilities when scheduled
* Schedules Quality Assurance staff training and recruiting
* Assesses prospective residents prior to move-in
* Responsible for resident care as defined by Crossroads Management
* Other tasks as assigned
Qualifications
* Nursing experience in a senior living setting is required
* Management of care staff
* Ability to work independently, effectively manage own time and multi-task in a fast-paced environment
* Must be able to assess, direct, and evaluate healthcare activities
* Effectively communicate with staff, healthcare providers and elderly residents
* Must be a team player, able to work seamlessly with other directors
* EMAR implementation, review and oversight
* Must pass pre-employment drug screening, criminal background and reference inquiries
* Staff training
Physical Requirements
* Consistently required to stand, walk, bend, squat, reach, grasp, twist and turn, talk, listen and hear
* Ability to lift 30-50 pounds as needed
* Medium physical strength required to perform work
Compensation: $70,000.00 - $85,000.00 per year
At Crossroads Lakewood, we are committed to serving residents with dignity and respect. As a specialist in providing memory support for those with dementia, Crossroads Lakewood understands the importance of a scheduled rhythm to each day. However, we also believe in providing personal care to each resident. This means embracing each resident's unique personalities and paying attention to their specific needs. We care for your loved one as you would at home-with love, care, patience, and dignity.
Crossroads at Lakewood is located west of Denver in Jefferson County.

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