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Resident Services Director information

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$33K

$65.4K

$105K

How much do resident services director jobs pay per year?

As of Aug 21, 2026, the average yearly pay for resident services director in the United States is $65,414.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $71,000.00 per year, depending on experience, location, and employer.

What is a resident services director?

Resident Services Directors are professionals who oversee and coordinate services and programs designed to enhance the quality of life for residents in settings such as senior living communities, assisted living facilities, or apartment complexes. They are responsible for managing resident support services, addressing concerns, and ensuring a safe and supportive living environment. Their duties often include supervising staff, planning activities, and serving as the main point of contact between residents and management.

What skills and qualifications are needed to be a resident services director?

To thrive as a Resident Services Director, you need a background in social work, gerontology, or healthcare administration, often supported by a relevant degree and experience in senior living or residential care. Familiarity with care management software, knowledge of regulatory compliance, and certifications like Assisted Living Administrator are commonly required. Strong leadership, interpersonal communication, and problem-solving skills help you effectively coordinate care and support teams. These skills ensure the well-being of residents, regulatory compliance, and efficient operations in a residential community setting.

What are common challenges a resident services director faces in coordinating care for residents?

A Resident Services Director often manages the delicate balance between residents’ individual needs and organizational policies, which can be challenging when care requirements change suddenly. Coordinating with nursing staff, families, and external healthcare providers requires strong communication and organizational skills. Additionally, the director must ensure compliance with regulations while fostering a supportive environment for both residents and staff. Navigating these complexities is essential for maintaining high quality of care and resident satisfaction.

What is the difference between Resident Services Director vs Leasing Consultant?

AspectResident Services DirectorLeasing Consultant
CredentialsExperience in property management, customer service, and often a certification in property managementReal estate license or leasing certification often preferred
Work EnvironmentOversees resident relations, community programs, and staff management in multifamily communitiesFocuses on showing units, processing leases, and assisting prospective tenants
Employer & Industry UsageProperty management companies, senior living communities, multifamily housingApartment communities, leasing offices, real estate agencies

The Resident Services Director manages resident relations and community programs, while the Leasing Consultant primarily handles leasing activities and prospective tenant interactions. The former has broader responsibilities in resident retention and community management, whereas the latter focuses on leasing transactions and customer service during the leasing process.

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Resident Services Director jobs near you
Infographic showing various Resident Services Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,414 per year, or $31.4 per hour.

Resident Services Director

Savant Senior Living

Los Angeles, CA • On-site

$90 - $130/hr

Other

Medical, Vision, Retirement

Re-posted 13 days ago

Job description

Our mission is to enhance the lives of our senior residents by providing exceptional care, engaging programs, and promoting their physical and mental health. We strive to create a warm, welcoming, and supportive environment that feels like family for the individuals we serve and employ.

We would love to hear from you if you can answer YES to the below questions.

  • Are you a team player?
  • Can you be committed to our mission?
  • Do you have a passion for senior care?

About our team:

  • A talented and motivated group that shares a passion for senior care
  • Outstanding leadership support
  • Culture of creating a safe, comfortable, and inclusive work environment

What you will do:

  • The Health and Wellness Director will oversee quality, continuity and appropriateness of care by providing direction to the wellness staff through communication with residents, families and staff assuring individual care.
  • Review and update service plans according to state requirements.
  • Perform and supervise the performance of individual nursing services as required.
  • Assess prospective residents to determine care needs and potential residency.

Must haves:

  • 1 year working with seniors. Knowledge of health factors in seniors is needed.
  • 2 years people management experience.
  • Knowledge of medication, dosage, terminology, and medication side effects.
  • Proven track record of integrity, verbal/written communication, and problem-solving skills.
  • 2 Years of Behavioral Management experience.

Would be great:

  • Experience working in the senior care industry
  • LVN license

What we offer

  • Vision Plan
  • Health Insurance
  • Critical Illness and
  • 40 1(k) Retirement Savings Plan
  • H ealth and Dependent Day Care Flexible Spending (FSAs)
  • Team Member Referral Program
  • Spot Pet Insurance – up to 20% discount for employees

Equal Opportunity Employer

All qualified applicants will be considered for employment without regard to their race,

information, protected veteran status or any other characteristic protected by law, and

will not be discriminated against on the basis of disability.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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