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Remote Ticketing Jobs (NOW HIRING)

Gotham Biotech

Online Support Agent

Portland, ME · Remote

$20 - $23/hr

This is a remote position. We are seeking a dedicated and customer-focused Online Support Agent to ... and ticketing systems. This position is critical to maintaining high customer satisfaction ...

ACS Consultancy Services

Support Desk Analyst

Albany, NY · Remote

$21 - $28.75/hr

Remote We are currently seeking candidates who meet the following qualifications. Responsibilities ... Track and manage support tickets using a ticketing system (e.g., ServiceNow, Zendesk). * Maintain ...

Mondo

Instructional Technologist

Philadelphia, PA · Remote

$30 - $35/hr

Instructional Technologist, Remote (EST preferred). Start date is ASAP for this 10-month contract ... using ticketing systems to manage and route support requests • Strong written and verbal ...

Mondo

Instructional Technologist

Philadelphia, PA · Remote

$30 - $35/hr

Instructional Technologist, Remote (EST preferred). Start date is ASAP for this 10-month contract ... using ticketing systems to manage and route support requests • Strong written and verbal ...

Employvision

Senior Product Manager

$129K - $170K/yr

Senior Product Manager, Ticketing - Resale/Secondary Marketplace Remote (East Coast preferred) | Contract-to-Hire Overview We're the official marketplace for some of the world's most iconic live ...

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Remote Ticketing information

What does a typical workday look like for someone in a Remote Ticketing position?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What is a Remote Ticketing job?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What is the easiest remote job to get hired for?

Remote ticketing roles, such as customer support or help desk positions, are often considered easier to obtain due to high demand and lower entry requirements. These jobs typically require good communication skills, basic computer proficiency, and sometimes familiarity with ticketing software, making them accessible for many job seekers.

How can I make 2000 a week working from home?

Remote ticketing jobs typically pay hourly or per task, and earning $2000 weekly requires high volume, efficiency, and experience. To reach this income, professionals often work full-time hours, develop strong customer service skills, and use ticketing software proficiently. Building expertise and working for companies with higher pay rates can also help achieve this goal.

How to make $1000 a week remotely?

Remote ticketing jobs typically pay hourly or per task, and earning $1000 weekly requires consistent work, strong customer service skills, and familiarity with ticketing platforms. To reach this income, workers often need to work full-time hours, develop efficiency, and may benefit from certifications or experience in the travel or event industries.

How to make $100,000 a year working from home?

Remote ticketing roles can reach a $100,000 annual income by gaining extensive experience, developing strong customer service and technical skills, and working for companies that offer higher pay scales or performance bonuses. Advancing to senior or specialized positions, obtaining relevant certifications, and working full-time or managing multiple clients can also increase earning potential.

What are the key skills and qualifications needed to thrive in the Remote Ticketing position, and why are they important?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

More about Remote Ticketing jobs
What cities are hiring for Remote Ticketing jobs? Cities with the most Remote Ticketing job openings:
What are the most commonly searched types of Ticketing jobs? The most popular types of Ticketing jobs are:
What states have the most Remote Ticketing jobs? States with the most job openings for Remote Ticketing jobs include:
What job categories do people searching Remote Ticketing jobs look for? The top searched job categories for Remote Ticketing jobs are:
Remote Ticketing jobs near you
Infographic showing various Remote Ticketing job openings in the United States as of July 2026, with employment types broken down into 82% Full Time, 3% Part Time, 6% Temporary, and 9% Contract. Highlights an 100% Remote job distribution.

Junior Database Administrator - Entry Level - REMOTE

Fortified Data

Raleigh, NC • On-site, Remote

Full-time

Posted 24 days ago

Job description

Career Opportunity
Entry-Level Junior Database Administrator
Fortified Data is a fast-growing global leader in database design, management, and support services. We work on some of the most mission-critical systems in the world and pride ourselves on delivering both business and technical solutions that help our clients succeed.
Our culture is supportive, fun, and collaborative. Most of our team members come from referrals, people love working here and want their friends to join, too. If you're ready to launch your career with a company that values curiosity, problem-solving, and continuous learning, we'd love to meet you.
Fortified Data is an equal opportunity employer. Eligible candidates must provide evidence of legal working status for any company in the U.S.
About the Role
We're looking for an Entry-Level Junior Database Administrator (DBA) to join our Managed Services team. This is a great opportunity for someone with a recent degree in Computer Science or a related field who wants to start a career in data and technology. You'll learn from experienced DBAs, participate in real-world client work, and develop your skills in a highly supportive fully remote environment. This role will work 11:30pm EST to 8:30am EST.
What You'll Do
Client Support & Troubleshooting
  • Respond to client support tickets, prioritizing based on urgency
  • Troubleshoot database issues and communicate clearly with both clients and internal team members
  • Document resolutions in our ticketing system and track time spent on tasks

Database Administration
  • Assist with installing, configuring, and patching Microsoft SQL Server
  • Help perform regular backups and restores
  • Monitor databases and perform proactive maintenance
  • Support disaster recovery and high availability features
  • Update and maintain internal documentation
  • Participate in knowledge-sharing sessions and team learning activities
What We're Looking For
Education:
Bachelor's degree in Data Management, Information Systems, or comparable Certifications for Microsoft Data Fundamentals and Database Administrations, or related technical field.
Experience & Skills:
(These are a plus, but not required-we're happy to train the right candidate!)
  • Familiarity with various relational databases through coursework, internships, or projects
  • Understanding of relational databases and SQL fundamentals
  • Exposure to database installation or configuration
  • Interest in cloud platforms like Azure or AWS
  • Willingness to learn other platforms (Oracle, MySQL, PostgreSQL, MongoDB)
You Might Be a Great Fit If You:
  • Are curious, eager to learn, and excited about working with data
  • Are comfortable working remotely and managing your time independently
  • Have strong attention to detail and take pride in getting things right
  • Enjoy solving problems and helping people
  • Communicate clearly and effectively, both in writing and verbally
  • Thrive in fast-paced environments and enjoy variety in your day
Tools You'll Use
  • Microsoft SQL Server, Postgres, Oracle, MySQL
  • Monitoring and ticketing systems
  • Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Collaboration tools like Teams and Zoom
Additional Info
  • Work is primarily remote
  • Minimal travel possible
  • Overnight shift (11:30am-8:30am EST)
  • Rotating on-call responsibilities
Ready to start your career with a team that will invest in your growth?
Apply today and let's build something great together.

Apply