Remote Help Desk Analyst Jobs (NOW HIRING)

Meet the Moment with Alteryx

We're living through a once-in-a-generation shift in how work gets done. Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx is leading the transformation.

You'll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible.

If you're ready to meet the moment with innovation, curiosity, and excellence, there's a place for you here.

Deal Desk Analyst

Reporting to the Manager, Deal Desk, the Deal Desk Analyst supports a fast-paced, high-performing Sales organization by assisting with the quote-to-order process. This role focuses on accuracy, policy adherence, and timely execution while developing commercial and operational expertise. The Analyst partners closely with Sales and cross-functional teams to help drive efficient deal processing and positive customer and business outcomes.

Building effective working relationships with Sales, Sales Operations, Finance, Legal, and Order Management is key to success in this role.

Responsibilities

• Support the Sales team through the quoting and approval process, following established pricing, contracting, and approval guidelines
• Provide guidance to Sales on standard quoting options and escalation paths under manager or senior analyst direction
• Apply sales approval policies consistently and escalate non-standard requests as needed
• Assist in accelerating quote cycles by ensuring completeness, accuracy, and timely submission of quotes
• Consistently meet departmental SLAs and turnaround time expectations
• Ensure accuracy of quote data and required fields in CPQ to reduce downstream errors and rework
• Coordinate with cross-functional partners (Legal, Credit Control, Revenue Recognition, Order Operations) to support deal progression and closure
• Follow internal bookings policies, order documentation requirements, and sales compensation considerations
• Participate in process improvement initiatives and ongoing training to build Deal Desk expertise

Requirements

• 1-2 years of experience in Deal Desk, Sales Operations, Finance Operations, Order Management, or a related role within a B2B SaaS or Enterprise Software environment
• Exposure to Salesforce CPQ or another CPQ tool preferred
• Demonstrated ability to collaborate with Sales and cross-functional partners
• Strong organizational skills with high attention to detail
• Ability to manage multiple priorities in a high-volume environment; flexibility during End of Month and End of Quarter
• Strong written and verbal communication skills; open to feedback and continuous learning
• Foundational understanding of revenue recognition concepts, sales contracts, SOX controls, and risk awareness in deal structures
• Basic understanding of software licensing and SaaS provisioning processes

Compensation

Alteryx is committed to fair, equitable, and transparent compensation. Final compensation is determined by several factors, including but not limited to relevant work experience, education, certifications, skills, and geographic location.

The base salary range for this role in the United States is $69,000-$88,000. This role is also eligible for a target annual bonus of 10% of base salary, based on individual and company performance.

In addition to base pay and bonus eligibility, this role includes clear forms of additional compensation, such as:

• A monthly Connectivity Plus stipend of $150 to support remote work-related expenses
• An annual $200 home office reimbursement

Alteryx offers a comprehensive benefits package designed to support your health, financial security, and overall well-being, including:

• Medical, dental, and vision coverage
• 401(k) with company match
• Paid parental leave, caregiver leave, and flexible time off
• Mental health support and wellness reimbursement
• Career development and education assistance

Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.

Benefits & Perks:

Alteryx has amazing benefits for all Associates which can be viewed here.

This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant's capacity to serve in compliance with U.S. export controls.