Remote Help Desk Analyst Jobs in Indiana (NOW HIRING)

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Contract Administration and Management

Job Category:

People Leader

All Job Posting Locations:

Raynham, Massachusetts, United States of America, Remote (US), Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems.

Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for a Lead Offer Development Analyst, US Orthopedics.The role is based on one of the following campuses: Raynham, MA, Warsaw, IN, or West Chester, PA.It is a hybrid role in which one will be required to be in office 3 days and remote 2 days a week. Remote work options may be considered on a case-by-case basis and if approved by the Company.

Purpose: The Lead Offer Development Analyst is responsible for the development of offers including products, pricing, compliance requirements, and financial T&Cs for customers within Orthopaedics. S/he will interact closely with Field Sales, Account Management, Contract Strategy, Marketing, Finance, and other partners such as Legal, Health Care Compliance, Government Compliance, etc. to put together the most appropriate offers and scenarios to serve our customers and uphold our strategies. The Lead Analyst will support various account types from Regional & National Accounts customers consisting of IDNs of varying size and status, Group Purchasing Organization, Collaboratives, Government Entities, ASC's and stand-alone Community Hospitals.

The primary objectives of the Offer Development Analyst are to:

• Manage the margins of the business by taking a holistic view of the levers that affect profitability including products, prices, solutions, and T&Cs
• Better align the offers we submit with the needs of the customer segment and the strategies of the business
• Reduce time spent by Field Sales on contract development to enhance focus on customers
• Improve our customers' experience

You will be responsible for:

• Drive the development of detailed offers leveraging product expertise, business acumen and professional judgment while adhering to contracting strategies and price matrices

• Develop rigorous, error-proof offers and analysis, maintaining a high attention to detail, while still seeing the emerging patterns, trends and insights across offers

• Display a high degree of ownership for the quality of the offer and the fit with our strategic and financial objectives

• financial objectives
• Direct workflow across theOffer DevelopmentAnalysts to manage bandwidth and ensure service levels and qualityobjectivesare met
• Act as Change Agent for Deal Desk Analyst Team
• Drive adherence to protocols and business rules while still respecting individual customer needs

• Identify areas for improvement within systems, processes, and interactions. Surface and provide recommendations regularly to management to support our objective for continuous improvement

• Take an active role in developing and improving training materials and SOPs

• Maintain appropriate documentation in accordance with SOX 404 Requirements

• Coach / mentor developing Quoting Analysts to strengthen their skillset and improve the quality of their work

• Serve as Subject Matter Expert and Learned Individual forOffer DevelopmentAnalysts,Offer DevelopmentManager/Directors, Contracting Directors, and other business partners.

• Onsite point of contact and team representative for the Quoting Analyst Manager

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 6 to 12 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes, and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans.In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Qualifications:

• A minimum of a bachelor's degree is required. A concentration in Finance, Business, Economics, or Marketing is preferred.
• A minimum of 5 years of work experience with at least 3 years in Contract Management, Finance, Pricing or another related field required.
• Experience working in Healthcare, Life Sciences, or the Financial Services industry is preferred.
• Self-starter and strategic thinker with demonstrated ability to implement strategies based on competitive dynamics, economic goals, and customer needs
• Strong desire to meet / exceed expectations
• Experience with special project ownership and management within offer development is preferred.
• High Proficiency in MS Excel with experience extracting significant detailed data sets from various sources, concatenating, and analyzing is required.
• Experience in customer price benchmarking is preferred.
• Strong analytical skills with experience performing or assisting in complex and comprehensive analytics is required.
• Abilityto capture insights and translate into strategies and solutions isrequired.
• Excellent verbal and written communication skills are required, with ability to make the complex simple when explaining complex analytical findings to non-analytical business partners.
• Knowledge of salesforce.com is preferred.
• Experience in customer price benchmarking is preferred.
• Experience with contract execution, performance monitoring, projectownershipand management within offer development is preferred.
• Ability to work well in a cross-functional environment and build support across a complex set of stakeholders is required.
• Proficiency in prioritizing and managing multiple concurrent deliverables for different end users is required.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Business Behavior, Coaching, Collaboration, Contract Management, Detail-Oriented, Document Management, Issue Escalation, Office Administration, Problem Solving, Regulatory Compliance, Relationship Building, Risk Assessments, Sales Enablement, Sales Support, Sales Terms and Conditions, Tender Management

The anticipated base pay range for this position is :

$94,000.00 - $151,800.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation -120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
Holiday pay, including Floating Holidays -13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave - 80 hours in a 52-week rolling period10 days
Volunteer Leave - 32 hours per calendar year
Military Spouse Time-Off - 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits