Philadelphia, PA · On-site
$20.50 - $28/hr
Help Desk Analyst Minimum skills and experience: * Minimum 2 years of experience working in a ... Experience using Jira Service Management Helpdesk application * Experience using GroupLink ...
Philadelphia, PA · On-site
$20.50 - $28/hr
Help Desk Analyst Minimum skills and experience: * Minimum 2 years of experience working in a ... Experience using Jira Service Management Helpdesk application * Experience using GroupLink ...
Chicago, IL · On-site
$21 - $28.75/hr
Help Desk Analyst, Chicago, IL The Help Desk Analyst is primarily responsible for first-line ... management and third-party vendors. - Implement and manage inventory asset system for PCs and ...
Chicago, IL · On-site
$21 - $28.75/hr
Help Desk Analyst, Chicago, IL The Help Desk Analyst is primarily responsible for first-line ... management and third-party vendors. - Implement and manage inventory asset system for PCs and ...
Omaha, NE · On-site
$19.50 - $26.75/hr
First Shift (United States of America) Help Desk Analyst Be the first call that keeps healthcare ... Knowledge of enterprise grade IT Service Management systems such as ServiceNow, Remedy and/or ...
Omaha, NE · On-site
$19.50 - $26.75/hr
First Shift (United States of America) Help Desk Analyst Be the first call that keeps healthcare ... Knowledge of enterprise grade IT Service Management systems such as ServiceNow, Remedy and/or ...
Quantico, VA · On-site
$25 - $30/hr
Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance ... management to recurring problems and patterns of problems - Works with system administrators and ...
Quantico, VA · On-site
$25 - $30/hr
Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance ... management to recurring problems and patterns of problems - Works with system administrators and ...
Phoenix, AZ · On-site
$20.25 - $27.75/hr
The Help Desk Analyst will provide technical support for AZ360 ERP and PageUp , assisting users via phone and email, troubleshooting issues, managing and escalating ServiceNow tickets, supporting ...
Quick apply
Phoenix, AZ · On-site
$20.25 - $27.75/hr
The Help Desk Analyst will provide technical support for AZ360 ERP and PageUp , assisting users via phone and email, troubleshooting issues, managing and escalating ServiceNow tickets, supporting ...
The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer ... Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference ...
The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer ... Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference ...
$19.50 - $26.75/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$19.50 - $26.75/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$19.25 - $26.25/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$19.25 - $26.25/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Stafford, VA · On-site
$95K - $110K/yr
ECS is seeking a Help Desk Analyst to work in our Stafford, VA office. Please Note: This position ... Leverage the incident management system to document support requests and solutions * Utilize remote ...
Stafford, VA · On-site
$95K - $110K/yr
ECS is seeking a Help Desk Analyst to work in our Stafford, VA office. Please Note: This position ... Leverage the incident management system to document support requests and solutions * Utilize remote ...
$19.75 - $27/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$19.75 - $27/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$23.25 - $31.75/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$23.25 - $31.75/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$19.50 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$19.50 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$19.25 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$19.25 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
Princeton, NJ · On-site
$50K/yr
The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer ... Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference ...
Princeton, NJ · On-site
$50K/yr
The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer ... Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference ...
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$19.50 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$19.50 - $26.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$18 - $24.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$18 - $24.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$18.50 - $25.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$18.50 - $25.50/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$19 - $26/hr
The Help Desk Analyst is primarily responsible for assisting users with software-related questions and troubleshooting basic PC hardware/network issues. This analyst also assists with IT projects, ...
$14.42 - $16.37
3% of jobs
$16.37 - $18.31
8% of jobs
$19.77 is the 25th percentile. Wages below this are outliers.
$18.31 - $20.26
18% of jobs
$20.26 - $22.20
18% of jobs
The median wage is $22.58 / hr.
$22.20 - $24.15
14% of jobs
$25.99 is the 75th percentile. Wages above this are outliers.
$24.15 - $26.09
15% of jobs
$26.09 - $28.04
9% of jobs
$28.04 - $29.98
6% of jobs
$29.98 - $31.93
3% of jobs
$31.93 - $33.87
3% of jobs
$33.87 - $35.82
2% of jobs
$14
$24
$35
| Aspect | Manager Help Desk Analyst | Help Desk Analyst |
|---|---|---|
| Certifications | ITIL, CompTIA A+, HDI Support Center | CompTIA A+, HDI Support Center, Microsoft Certified |
| Work Environment | Supervisory role, team management, strategic planning | Frontline support, troubleshooting, customer service |
| Responsibilities | Overseeing help desk operations, staff management, process improvement | Responding to user issues, resolving technical problems, documenting tickets |
The Manager Help Desk Analyst typically oversees help desk teams, manages workflows, and implements support strategies, requiring leadership skills and relevant certifications. In contrast, Help Desk Analysts focus on direct technical support and customer service. Both roles are essential in IT support, but the manager position involves higher-level oversight and coordination.
Cities with the most Manager Help Desk Analyst job openings:
The most popular types of Help Desk Analyst jobs are:
States with the most job openings for Manager Help Desk Analyst jobs include:
Sourced by ZipRecruiter
It services
501 - 1,000 Employees
Monmouth Junction, NJ, US
1991
