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Junior Help Desk Analyst Jobs (NOW HIRING)

Judge Group, Inc.

Help Desk Analyst

Scottsdale, AZ · On-site

$20 - $23/hr

Our large, FINTECH client is currently seeking a Help Desk Analyst (Contract/5 days/week) in Malvern, PA for a 3 Month Contract to support onboarding . Heavy focus on customer service skills.

STI

Help Desk Analyst

Little Rock, AR · On-site

$19.75 - $26.75/hr

Title: Help Desk Analyst Location: Little Rock, AR Duration: 4+ Months #ONSITE The Application Help Desk Analyst is responsible for supporting Users of the Arkansas Court Management System in ...

Nebraska Medicine

Help Desk Analyst

Omaha, NE · Hybrid

$19.50 - $26.75/hr

First Shift (United States of America) Help Desk Analyst Be the first call that keeps healthcare moving. At Nebraska Medicine, our Technology Support team plays a critical role in ensuring clinicians ...

Next Step Systems

Help Desk Analyst

Chicago, IL · On-site

$21 - $28.75/hr

Help Desk Analyst, Chicago, IL The Help Desk Analyst is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user ...

Inteliblue LLC

Help Desk Analyst

Trenton, NJ · On-site

$20.50 - $28/hr

Help Desk Analyst Location: Trenton, New Jersey. Interview: Web Cam or In Person Interview Duration: Long Term Required Skills: Maintain a thorough working knowledge of the day-to-day operating ...

ECS

Help Desk Analyst

Stafford, VA · On-site

$95K - $110K/yr

ECS is seeking a Help Desk Analyst to work in our Stafford, VA office. Please Note: This position is contingent upon additional funding. As a Help Desk Analyst, you will provide proficient and ...

Community Options

Help Desk Analyst

Princeton, NJ

$50K/yr

The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting pay is $50,000/annually Responsibilities * Provide prompt, courteous support ...

Agile Defense

Help Desk Analyst

Quantico, VA · On-site

$21.75 - $29.75/hr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides ...

Community options

Help Desk Analyst

Princeton, NJ · On-site

$50K/yr

The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service. Starting pay is $50,000/annually Responsibilities * Provide prompt, courteous support ...

Real Soft, Inc.

Help Desk Analyst

Philadelphia, PA · On-site

$20.50 - $28/hr

Help Desk Analyst Minimum skills and experience: * Minimum 2 years of experience working in a single point of contact help desk * Experience using Jira Service Management Helpdesk application

TriOptus LLC

Help Desk Analyst

Atlanta, GA · On-site

$19.75 - $27/hr

Job Title: Help Desk Analyst Location: Atlanta, GA 30334 (Remote) Duration: 12+ Month Responsibilities include: * Field incoming help requests from end users via both telephone and e-mail in a ...

Sprint Mart

Help Desk Analyst

Ridgeland, MS · On-site

$17.75 - $24.25/hr

Description Help Desk Analyst Job Type: Full-Time Locations: Ridgeland, MS Tupelo, MS Overview: We are seeking a skilled Help Desk Analyst to provide first-line technical support to end-users. The ...

Agile Defense

Help Desk Analyst

Quantico, VA

$21.75 - $29.75/hr

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) The Help Desk Analyst provides ...

InstantServe LLC

Help Desk Analyst

$21 - $28.75/hr

Help Desk Analyst - myColorado Client: Colorado OIT (Office of Information Technology) Location: Remote - Must be local to Colorado Duration: 04/01/2026 - 08/31/2026 Schedule: Monday-Friday | 8:00 AM ...

STI

Help Desk Analyst

Harrisburg, PA · On-site

$20.25 - $27.75/hr

Help Desk Analyst Location: Harrisburg, PA Duration: 12+ Months 8am to 4.30pm Description: Help Desk Analyst - 1+ year of field experience. 2-year associates degree or equivalent technical study.

Inteliblue

Help Desk Analyst

Chesterfield, VA · On-site

$19.50 - $26.50/hr

Title: Help Desk Analyst Location: Chesterfield, VA Duration: Long Term Interview Type: In-person Required Skills: * Assisting and providing customer support, by telephone, email and other means.

Tstc

$20 - $27.25/hr

The role of Help Desk Analyst serves as the primary Help Desk contact and is responsible for tickets and / or work orders from creation to resolution. The Help Desk Analyst will manage multiple ...

SpikeIT Global Solutions, Inc.

Help Desk Analyst

Trenton, NJ · Hybrid

$20.50 - $28/hr

Help Desk Analyst Location: Trenton, NJ (Hybrid) Schedule: * Sat & Sun: 7am-3pm * Mon-Wed: 2pm-10pm (Onsite training first few weeks; 35-hour work week) Top Skills: * Data entry (3 yrs) * Outlook ...

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Junior Help Desk Analyst information

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$15

$32

$53

How much do junior help desk analyst jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for junior help desk analyst in the United States is $32.12, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $35.34 per hour, depending on experience, location, and employer.

What types of technical issues does a Junior Help Desk Analyst typically handle on a daily basis?

As a Junior Help Desk Analyst, you can expect to address a variety of technical issues ranging from password resets and software installation problems to basic hardware troubleshooting and connectivity issues. Most inquiries come from end-users who need prompt, clear solutions to keep their work on track. You'll also document each support ticket, escalate more complex problems to senior team members, and follow up to ensure user satisfaction. This role provides a solid foundation in IT support, offering plenty of learning opportunities through hands-on problem-solving and collaboration with experienced colleagues.

What does a Junior Help Desk Analyst do?

A Junior Help Desk Analyst provides technical support and troubleshooting assistance to users experiencing computer or software issues. They typically handle incoming queries, diagnose problems, and either resolve them or escalate more complex issues to senior staff. Their role often includes installing and configuring software, maintaining hardware, and documenting solutions. This entry-level position helps ensure that employees can work efficiently by minimizing downtime caused by technical problems.

What are the key skills and qualifications needed to thrive as a Junior Help Desk Analyst, and why are they important?

To thrive as a Junior Help Desk Analyst, you need a solid understanding of computer hardware, operating systems, basic networking, and troubleshooting, often supported by a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office applications is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These competencies are crucial for delivering timely technical support, ensuring user satisfaction, and maintaining smooth IT operations.
What cities are hiring for Junior Help Desk Analyst jobs? Cities with the most Junior Help Desk Analyst job openings:
What are the most commonly searched types of Help Desk Analyst jobs? The most popular types of Help Desk Analyst jobs are:
What states have the most Junior Help Desk Analyst jobs? States with the most job openings for Junior Help Desk Analyst jobs include:
Junior Help Desk Analyst jobs near you
Infographic showing various Junior Help Desk Analyst job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $66,802 per year, or $32.1 per hour.
Help Desk Analyst

Help Desk Analyst

Judge Group, Inc.

Scottsdale, AZ • On-site

$20 - $23/hr

Other

Posted 21 days ago

Job description

Location: Scottsdale, AZ Salary: $20.00 USD Hourly - $23.00 USD Hourly Description: Our large, FINTECH client is currently seeking a Help Desk Analyst (Contract/5 days/week) in Malvern, PA for a 3 Month Contract to support onboarding. Heavy focus on customer service skills.
Responsibilities:
    • Help Desk Analyst provides support to end users for computer, application, system, device, access and hardware issues.
    • Identifies, researches and resolves the most complex technical problems.
    • Help Desk Analyst responds to telephone, email and on line requests for technical support.
    • Documents, tracks, and monitors the problem using applicable systems and tools.
    • Help Desk Analyst coordinates with other teams or specialists to resolve an issue.

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!

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