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Junior Help Desk Analyst Jobs (NOW HIRING)

Help Desk Analyst

Conyers, GA ยท On-site

$18 - $24.50/hr

Title: Help Desk Analyst Location: Conyers, GA Duration: Long Term Interivew Type: WebEx Required Skills. * Bilingual - Spanish/English * Vocational/Technical degree in computer applications ...

Help Desk Analyst

Malvern, PA ยท On-site

$20 - $27.50/hr

Our client is currently seeking a Help Desk Analyst 6+ Month Contract (can extend long term) Malvern, PA (onsite) **local candidates only** Responsibilities: * Help Desk Support, provides support to ...

\n \n \n \n \n We are seeking a skilled Help Desk Analyst with strong experience in Microsoft Intune to join our IT support team. The ideal candidate will provide technical assistance to users, manage ...

Help Desk Analyst

Brentwood, TN

$19.50 - $26.50/hr

... IS Support Desk Analyst provides support for Level 1 and Level 2 incident resolution and fulfills hardware and software requests reported to the IS Help Desk. Responsibilities include initial ...

Help Desk Analyst

Brentwood, TN ยท On-site

$19.50 - $26.50/hr

... IS Support Desk Analyst provides support for Level 1 and Level 2 incident resolution and fulfills hardware and software requests reported to the IS Help Desk. Responsibilities include initial ...

Help Desk Analyst

Trenton, NJ ยท On-site

$20.50 - $28/hr

Help Desk Analyst Location: Hybrid (Trenton, NJ) Job Type: Contract - 6 Months (Possibility of extension) Interview: Web Cam Interview Only Short Description: Help Desk Coordinator will assist ...

Help Desk Analyst

Conway, SC ยท On-site

$19 - $26/hr

The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish business tasks, including receiving, prioritizing, documenting, and actively resolving end user help ...

Help Desk Analyst

Conway, SC ยท On-site

$19 - $26/hr

The Help Desk Analyst (HDA) will ensure proper computer operation so that end users can accomplish business tasks, including receiving, prioritizing, documenting, and actively resolving end user help ...

Help Desk Analyst

Denver, CO ยท On-site

$21 - $28.75/hr

Help Desk Analyst Department: CO OIT Location: 601 East 18th Avenue Suite 250 Denver, Colorado 80203-0000 (Remote) Duration: 6+ Months 100% Remote Job * QUALIFICATIONS: Bachelor's degree or ...

Help Desk Analyst

Topeka, KS ยท On-site

$22 - $24.67/hr

Help Desk Analyst As a Help Desk Analyst, you will be responsible for diagnosing, troubleshooting, and resolving incidents and service requests for various technologies including Windows workstations ...

Help Desk Analyst

Little Rock, AR ยท On-site

$19.75 - $26.75/hr

Ability to work in a team environment Working Relationships The Help Desk Analyst has regular contact with elected court officials and court staff throughout the state, department staff, other state ...

Help Desk Analyst

Durham, NC

$19.75 - $27/hr

... Help Desk Analysts to assist with production support analysis and resolution of escalated Help Desk tickets. This is an Application/Production Support position where the selected candidate will ...

Help Desk Analyst

Chicago, IL

$21 - $28.75/hr

Help Desk AnalystThe Help Desk Analyst is responsible for providing high quality customer service interactions with the company's end user population via the telephone and email. They will facilitate ...

Makpar has an exciting opportunity for a bilingual Spanish-speaking Junior Help Desk Support Agent ... Team members provide front-line customer support, perform technical analysis and troubleshooting ...

Help Desk Analyst

San Antonio, TX ยท On-site

$18.50 - $25.25/hr

Job Summary : Abacus Service Corporation is seeking a Help Desk Analyst to provide first level problem resolution and support to the SAWS' user community. The role involves troubleshooting ...

Help Desk Analyst

Coeur D Alene, ID ยท On-site

$20 - $27.25/hr

Description As a Help Desk Analyst, you will provide Tier 1 and Tier 2 technical support to end-users and clients across our ISP and MSP services. You'll troubleshoot connectivity issues, resolve ...

Help Desk Analyst

Chicago, IL

$21 - $28.75/hr

Help Desk AnalystThe Help Desk Analyst is responsible for providing high quality customer service interactions with the company's end user population via the telephone and email. They will facilitate ...

Showing results 41-60

Junior Help Desk Analyst information

See salary details

$15

$32

$53

How much do junior help desk analyst jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for junior help desk analyst in the United States is $32.12, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $35.34 per hour, depending on experience, location, and employer.

What does a junior help desk analyst do?

A Junior Help Desk Analyst provides technical support and troubleshooting assistance to users experiencing computer or software issues. They typically handle incoming queries, diagnose problems, and either resolve them or escalate more complex issues to senior staff. Their role often includes installing and configuring software, maintaining hardware, and documenting solutions. This entry-level position helps ensure that employees can work efficiently by minimizing downtime caused by technical problems.

What types of technical issues does a junior help desk analyst typically handle on a daily basis?

As a Junior Help Desk Analyst, you can expect to address a variety of technical issues ranging from password resets and software installation problems to basic hardware troubleshooting and connectivity issues. Most inquiries come from end-users who need prompt, clear solutions to keep their work on track. You'll also document each support ticket, escalate more complex problems to senior team members, and follow up to ensure user satisfaction. This role provides a solid foundation in IT support, offering plenty of learning opportunities through hands-on problem-solving and collaboration with experienced colleagues.

What are the key skills and qualifications needed to thrive as a junior help desk analyst, and why are they important?

To thrive as a Junior Help Desk Analyst, you need a solid understanding of computer hardware, operating systems, basic networking, and troubleshooting, often supported by a relevant associate degree or technical certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office applications is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage stressful situations. These competencies are crucial for delivering timely technical support, ensuring user satisfaction, and maintaining smooth IT operations.

What cities are hiring for Junior Help Desk Analyst jobs?

Cities with the most Junior Help Desk Analyst job openings:

What are the most commonly searched types of Help Desk Analyst jobs?

The most popular types of Help Desk Analyst jobs are:

What states have the most Junior Help Desk Analyst jobs?

States with the most job openings for Junior Help Desk Analyst jobs include:

Infographic showing various Junior Help Desk Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $66,802 per year, or $32.1 per hour.

Help Desk Analyst

Inteliblue

Conyers, GA โ€ข On-site

$18 - $24.50/hr

Contractor

Re-posted 23 days ago


Job description

Title: Help Desk Analyst
Location: Conyers, GA
Duration: Long Term
Interivew Type: WebEx
 
Required Skills.
  • Bilingual - Spanish/English
  • Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college.
  • Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
  • Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLA’s until resolved.
 
Thanks,
Bob.

Inteliblue logo

About Inteliblue

Sourced by ZipRecruiter

Welcome to InteliBlue, and thank you for taking the time to visit our site! Did you know that having a Professional website can help you increase sales and expose you to thousands of new clients. So now ask yourself this question, Can I afford NOT to have a professional website? Our methodology is quite simple, We Strive to make technology work for our clients and NOT vice versa. This methodology helps guide us develop solutions that actually and practically work for our clients and hence make a direct impact on the way clients conduct their business.

Company size

11 - 50 Employees

Headquarters location

Little Rock, AR, US

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