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Manager Help Desk Analyst Jobs Near Me

Help Desk Analyst

Columbus, OH · On-site

$19.25 - $26.25/hr

Help Desk Analyst (HDA1) 100% On-site, face to face interviews only, Local Candidates only (local ... Have the ability to work independently and as part of a team, the ability to manage time and ...

New

Help Desk Analyst

Columbus, OH · On-site +1

$19.75 - $27/hr

Remote The Help Desk Analyst provides Tier 1 technical assistance and program support for statewide ... case management systems - Required Strong written and verbal communication skills. - Required ...

Help Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst Location: Columbus, Ohio Duration: Long Term Description : * HDA1 to help IT ... Could work independently and as part of a team, the ability to manage time and resources to meet ...

Help Desk Analyst

Columbus, OH · On-site

$19.25 - $26.25/hr

Brian Gross HDA1 to help IT Automate and implement new technology to assist with keeping the ... manage time and resources to meet assigned deadlines (Service Now Tickets). 8. Have strong ...

Help Desk Analyst

Columbus, OH · On-site

$19.75 - $27/hr

HDA1 to help IT Automate and implement new technology to assist with keeping the desktop ... manage time and resources to meet assigned deadlines (Service Now Tickets). 8. Have strong ...

We are in search of a Senior Help Desk Analyst III to ensure that end-user computer hardware ... This role is responsible for process management of the finest end-user experience, acting as the ...

Help Desk Analyst - Columbus, OH

Columbus, OH · On-site

$19.75 - $27/hr

Help Desk Analyst Columbus, OH On Site Position; 3-month contract with the possibility of extension ... Management of secondary accounts and privileged access accounts. • Solid technical background ...

Help Desk Analyst 2/HDA2 (39574)

Columbus, OH · On-site

$19.75 - $27/hr

There may be travel required within the City of Columbus. -Responds to technology service desk ... analysis, or closely related field and two (2) years of experience providing technical hardware ...

HelpDesk Analyst

Columbus, OH · On-site

$19.25 - $26.25/hr

Job Title: Help Desk Analyst Location: Columbus, OH (Onsite) Duration: Long Term Position ... Have the ability to work independently and as part of a team, the ability to manage time and ...

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Manager Help Desk Analyst information

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How much do manager help desk analyst jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for manager help desk analyst in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.

What cities are hiring for Manager Help Desk Analyst jobs?

Cities with the most Manager Help Desk Analyst job openings:

What states have the most Manager Help Desk Analyst jobs?

States with the most job openings for Manager Help Desk Analyst jobs include:

What are the most commonly searched types of Help Desk Analyst jobs?

The most popular types of Help Desk Analyst jobs are:

A map of the United States highlighting the number of Manager Help Desk Analyst job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Manager Help Desk Analyst job openings in each state, with California having the most at 2 and Alaska the least at 0.

Help Desk Analyst

Morph Enterprise LLC

Columbus, OH • On-site

$19.25 - $26.25/hr

Other

Posted 3 days ago

New


Job description

Job Summary:

Help Desk Analyst (HDA1)
100% On-site, face to face interviews only, Local Candidates only (local to Ohio)

HDA1 to help IT Automate and implement new technology to assist with keeping the desktop environment current and running optimally.  

This position will function as a highly skilled HDA with specific responsibilities that include:

  • Understanding of Desktop Support and Software Licensing Services.
  • Ability to image machines and install complicated software.
  • Uses creativity and innovation to automate and streamline processes and procedures. 
  • Understands customer support, likes to work with people and can ensure that the customer is satisfied.  
  • Ability to troubleshoot in a high-level systematic way.  Ability to identify issues, research cause, and remediate. 
  • Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.)
  • Troubleshoots basic network, software, printing and/or installation problems
  • Supports staff hardware moves for facility reorganization.
  • Experience with ServiceNow and Knowledge Base preferable.
  • Consultant must be available to work a standard 8-hour shift between the hours of 7AM and 5PM. (Expect regular changes to either the earlier or later shift).
  • Consultant must be punctual and reliable: arriving at work on time is essential and required as this is a Customer Service Environment.
  • Strong communication/leadership skills. 
  • Strong influence, collaboration and negotiation experience. 
  • Ability to collaborate with supporting resources across business and/or functional lines. 
  • Have excellent oral and written skills/possess strong meeting and work session facilitation skills. 
  • Act as the escalation point for high priority support issues.
  • Ability to interpret end user license agreements.
  • Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines (Service Now Tickets). 
  • Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements. 
  • Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills. 
  • Must be knowledgeable in the English language/speak clearly and understandably use the English language.
  • Ability to understand and follow processes established for the Service Desk.

Skill

Required / Desired

Amount

of Experience

IT Service Desk experience

Required

2

Years

IT Troubleshooting experience

Required

2

Years

Experience documenting procedures

Required

2

Years

Experience with a Ticketing System is required

Required

2

Years


Morph Enterprise logo

About Morph Enterprise

Sourced by ZipRecruiter

Incorporated in the State of North Carolina, Morph Enterprise is a consulting firm providing high-quality workforce, IT & Business consulting services to public and private sector clients across the nation. At Morph, we offer adaptable, innovative and comprehensive Workforce & Consulting Services to address the evolving needs of your business. We deliver best-in-market services quickly, while consistently providing incredible experience to our clients. Our specialized team possess 15+ years of combined experience in public and private sector across various industries including but not limited to IT, Finance Health Care and Engineering.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Indian Trail, NC, US

Year founded

2019