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How much do remote collections jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote collections in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

More about Remote Collections jobs

What cities are hiring for Remote Collections jobs?

Cities with the most Remote Collections job openings:

What are the most commonly searched types of Collections jobs?

The most popular types of Collections jobs are:

What states have the most Remote Collections jobs?

States with the most job openings for Remote Collections jobs include:

What job categories do people searching Remote Collections jobs look for?

The top searched job categories for Remote Collections jobs are:

Remote Collections jobs near you
Infographic showing various Remote Collections job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Remote Collections Account Representative

ARS National Services

Jacksonville, FL • Remote

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Remote — Jacksonville, Florida | Full-Time | Paid Training | No Collections Experience Required

Training class starts Wednesday, 9/23/2026. You must live in the Jacksonville area.

Weekends and paid holidays off, with a schedule you’ll know in advance. Interested?

We hire people from retail, restaurants, and customer service into full-time careers with a fixed schedule, paid holidays, paid time off, real benefits, and a monthly bonus you control.

What Our Agents Actually Earn

We’d rather show you real numbers than say “competitive pay”

  • First 6 months: average $3,500+/month total pay (base + bonus) — about $20/hour
  • At 1 year: average $4,000+/month — about $23.50/hour
  • Starting base: $16–18/hour, plus a $0.50 raise when you finish training

These are historical averages, not a guarantee — pay depends on your performance.

You Don't Need Experience in This Industry

Most of our best agents had none when they started. They came from store floors, restaurant shifts, and service counters — jobs that teach you to stay calm with a frustrated customer and explain things clearly under pressure. That’s the skill. We teach the rest, and we pay you while you learn it.

Paid training: 4 weeks, full-time.

A Schedule You Can Plan Your Life Around

  • Training: Monday–Friday, 9AM–6PM.
  • After that: Monday–Friday, 9AM–6PM, plus one evening shift a week (12PM–9PM).

That’s it, and you’ll know it weeks ahead. No closing at 11 and opening at 6. No getting sent home early when it’s slow. No working Thanksgiving, Christmas, or the Fourth of July — we’re closed, and you’re paid.

The Benefits You've Been Working Without

  • Health — medical, dental, and vision insurance; HSA and FSA; free confidential counseling through our employee assistance program.
  • Financial security — 401(k), company-paid life and AD&D insurance, disability insurance.
  • Time off — 8 paid holidays, plus paid vacation and sick time (16 days a year for your first 3 years).
  • Also — referral bonuses when you bring good people with you, and we supply all your equipment.

What You'll Do

  • Take and make phone calls with customers. (Outbound and Inbound)
  • Listen to someone’s situation and figure out what they can realistically afford.
  • Walk them through their options and set up a plan that works.
  • Document conversations accurately.
  • Follow the consumer-protection rules that govern this work — a major focus of your first four weeks, and we train you on all of it.
  • Work on camera for your entire shift

Some calls are easy. Some are hard. The people who do well here stay steady either way.

What We're Looking For

  • High school diploma or GED.
  • You can hold a clear, confident conversation with a stranger.
  • Comfortable with basic math — mostly percentages.
  • Reliable high-speed internet.
  • Fluent in Spanish? That’s a plus!

Click “Apply Now” to join ARS and be part of a team that values integrity, commitment, and growth.

DISCLAIMER: ARS is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on race, religious creed (which includes religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (which includes pregnancy, childbirth, breastfeeding, and related conditions), gender, gender identity, gender expression, age, sexual orientation, military or veteran status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. All such discrimination is unlawful.

ARS National Services. Be MORE.

Pay: $16.00 - $18.00 per hour

Benefits:

  • 401(k)
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • On-the-job training
  • Opportunities for advancement
  • Paid sick time
  • Paid time off
  • Paid training
  • Referral program
  • Retirement plan
  • Vision insurance
  • Work from home

Work Location: Remote

Apply