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Reception Manager Jobs (NOW HIRING)

Highgate Hotels

Reception Agent

Boston, MA · On-site

Hourly Highgate is a leading real estate investment and hospitality management company with over ... The Reception Agent is responsible for providing attentive, courteous and efficient service to all ...

New

The Atlas Hotel

Reception Agent

Boston, MA · On-site

$28 - $31/hr

The company utilizes industry-leading revenue management tools that efficiently identify and ... The Reception Agent is responsible for providing attentive, courteous and efficient service to all ...

New

The Atlas Hotel

Reception Agent

Boston, MA · On-site

The company utilizes industry-leading revenue management tools that efficiently identify and ... The Reception Agent is responsible for providing attentive, courteous and efficient service to all ...

The Atlas Hotel

Reception Agent

Boston, MA

The company utilizes industry-leading revenue management tools that efficiently identify and ... The Reception Agent is responsible for providing attentive, courteous and efficient service to all ...

GardaWorld

On Call Security Agent

Cambridge, MA · On-site

$24/hr

Visitor Management and Access Control: Perform similar duties as reception officers. Greeting and welcoming visitors, guests, and employees to the office Managing the front desk and reception area ...

Lutheran Services Carolinas

Reception/ Security

Arden, NC · On-site

$17 - $21/hr

Manage reception area and warmly greet visitors * Monitor and ensure the security of the facility * Handle incoming calls and inquiries in a professional manner * Assist with administrative tasks as ...

GardaWorld

On Call Security Agent

Cambridge, MA · On-site

$24/hr

Managing the front desk and reception area * Providing excellent customer service and creating a positive first impression * Directing visitors to appropriate meeting rooms or staff members

GardaWorld

On Call Security Agent

Cambridge, MA · On-site

$24/hr

Visitor Management and Access Control: Perform similar duties as reception officers. Greeting and welcoming visitors, guests, and employees to the office Managing the front desk and reception area ...

Montage International

Guest Reception Supervisor

Bluffton, SC · On-site

$15.75 - $20.50/hr

Please discuss with our hiring managers during our selection processes. If you are an internal ... Guest Reception Supervisor SUMMARY The Guest Reception Supervisor is responsible for orchestrating ...

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$11K

$61.3K

$88.5K

How much do reception manager jobs pay per year?

As of May 31, 2026, the average yearly pay for reception manager in the United States is $61,250.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $82,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Reception Manager, and why are they important?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are some common challenges faced by a Reception Manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What are Reception Managers?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

More about Reception Manager jobs
What cities are hiring for Reception Manager jobs? Cities with the most Reception Manager job openings:
What are the most commonly searched types of Reception jobs? The most popular types of Reception jobs are:
What states have the most Reception Manager jobs? States with the most job openings for Reception Manager jobs include:
What job categories do people searching Reception Manager jobs look for? The top searched job categories for Reception Manager jobs are:
Reception Manager jobs near you
Infographic showing various Reception Manager job openings in the United States as of May 2026, with employment types broken down into 10% Internship, 20% As Needed, 50% Full Time, and 20% Part Time. Highlights an 45% Physical, and 55% Hybrid job distribution, with an average salary of $61,250 per year, or $29.4 per hour.
Hotel Front Desk Supervisor

Hotel Front Desk Supervisor

The Huntley Hotel

Santa Monica, CA

$19.25 - $24.75/hr

Other

Posted 21 days ago

Job description

DESCRIPTION
What You'll Do
We are looking for a Front office manager to manage our reception area. You will act as the 'face' of our company and ensure visitors receive a heartwarming welcome. You will coordinate all front desk activities, including calls, reservations and guests services. As a Front office manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.
Responsibilities
  • Assist Front Office Manager in all administrative tasks as assigned
  • Answer phones, greet customers, assist with check-in and check-out procedures, and make reservations
  • Confirm staff schedules, assist with payroll procedures, and accurately perform data-entry tasks
  • Resolve customer complaints and issues and represent our hotel brand in a professional manner
  • Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
  • Train, supervise and support office staff, including receptionists, and call center agents
  • Ensure timely and accurate customer service
  • Handle complaints and specific customers requests
  • Troubleshoot emergencies
  • Monitor stock and order office supplies
  • Ensure proper mail distribution
  • Prepare and monitor office budget
  • Keep updated records of office expenses and costs
  • Ensure company's policies and security requirements are met
Skills
  • Proven work experience as a Front desk manager or Reception manager
  • Hands on experience with office machines (e.g. fax machines and printers)
  • Thorough knowledge of customer service, office management and basic bookkeeping procedures
  • Solid knowledge of MS Office, particularly Excel and Word
  • Excellent communication and people skills
  • Good organizational and multitasking abilities
  • Supervisory experience is a must
  • OPERA experience is required
  • Problem-solving skills
  • High School diploma; additional certification is a plus

REQUIREMENTS
Join our Family
Surrounded by vibrant city and ocean vistas, Huntley Santa Monica Beach hotel is an icon. With a calm residential vibe, our luxury hotel in Santa Monica sits by the beach and blends breezy Southern California surroundings with modern décor and playful style. The Huntley Hotel offers easy access to Santa Monica's acclaimed beaches, The Santa Monica Pier, and the Third Street Promenade. The hotel features 204 sophisticated rooms including 16 spacious suites designed by the innovative Thomas Schoos. Coveted amenities include rooftop dining at The Penthouse restaurant and lounge, 24-hour concierge service, and a modern fitness center. We are also a preferred meeting and intimate wedding destination with venues overlooking the brilliant oceanfront.

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