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Reception Manager Jobs (NOW HIRING)

The Huntley Hotel

Hotel Front Desk Supervisor

Santa Monica, CA · On-site

$19.25 - $24.75/hr

DESCRIPTION What You'll Do We are looking for a Front office manager to manage our reception area. You will act as the 'face' of our company and ensure visitors receive a heartwarming welcome. You ...

Hyatt

Spa Reception Agent

Park City, UT

Spa Reception Agent Position Summary: The Spa Receptionist serves as the ambassador of the spa ... Manage appointment bookings, confirmations, and cancellations efficiently via phone, in person ...

The Atlas Hotel

Reception Agent

Boston, MA · On-site

$28 - $31/hr

The company utilizes industry-leading revenue management tools that efficiently identify and ... The Reception Agent is responsible for providing attentive, courteous and efficient service to all ...

The Atlas Hotel

Reception Agent

Boston, MA · On-site

The company utilizes industry-leading revenue management tools that efficiently identify and ... The Reception Agent is responsible for providing attentive, courteous and efficient service to all ...

The Atlas Hotel

Reception Agent

Boston, MA · On-site

The company utilizes industry-leading revenue management tools that efficiently identify and ... The Reception Agent is responsible for providing attentive, courteous and efficient service to all ...

Highgate Hotels

Reception Agent

Boston, MA · On-site

Hourly Highgate is a leading real estate investment and hospitality management company with over ... The Reception Agent is responsible for providing attentive, courteous and efficient service to all ...

Lutheran Services Carolinas

Reception

Arden, NC · On-site

$17 - $21/hr

Manage reception area and warmly greet visitors * Monitor and ensure the security of the facility * Handle incoming calls and inquiries in a professional manner * Assist with administrative tasks as ...

Lutheran Services Carolinas

Reception

Arden, NC · On-site

$17 - $21/hr

Manage reception area and warmly greet visitors * Monitor and ensure the security of the facility * Handle incoming calls and inquiries in a professional manner * Assist with administrative tasks as ...

Lutheran Services Carolinas

Reception

Arden, NC · On-site

$17 - $21/hr

Manage reception area and warmly greet visitors * Monitor and ensure the security of the facility * Handle incoming calls and inquiries in a professional manner * Assist with administrative tasks as ...

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Reception Manager information

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$11K

$61.3K

$88.5K

How much do reception manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for reception manager in the United States is $61,250.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $82,500.00 per year, depending on experience, location, and employer.

How to be a good reception manager?

A reception manager oversees front desk operations, ensuring excellent customer service, efficient communication, and smooth daily workflows. Key skills include leadership, organization, and proficiency with management tools like scheduling software; maintaining a professional demeanor and problem-solving ability are also essential.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.
More about Reception Manager jobs
What cities are hiring for Reception Manager jobs? Cities with the most Reception Manager job openings:
What are the most commonly searched types of Reception jobs? The most popular types of Reception jobs are:
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What states have the most Reception Manager jobs? States with the most job openings for Reception Manager jobs include:
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Reception Manager jobs near you
Infographic showing various Reception Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $61,250 per year, or $29.4 per hour.

Front Desk Manager

Blue Sky Hospitality Solutions

Baton Rouge, LA • On-site

$16.25 - $21/hr

Full-time

Re-posted 24 days ago

Job description

About the Front Office Manager position
We are looking for an experienced, responsible Front office manager with Hilton experience who will be in charge of our reception area, acting as our company's 'face' and ensuring our visitors are properly welcomed. Your duties will also include coordination of all front desk activities.
You should possess a pleasant personality together with a dynamic professional attitude to supervise and lead our team. You should also be able to deal efficiently with complaints and have a solid customer service approach.
Front Office Manager responsibilities are:
  • Control of front desk tidiness and availability of all necessary stationery and material including pens, forms and informative leaflets
  • Ensuring timely and accurate customer service
  • Scheduling shifts and supervising front-office personnel including receptionists, security guards and call center agents
  • Training and supporting office staff
  • Handling complaints and specific customers requests
  • Monitoring stock and order office supplies and troubleshooting emergencies
  • Managing mail distribution
  • Organizing office budget
  • Managing records of office expenses and costs
  • Overseeing the compliance with company's policies and security requirements

Front Office Manager requirements are:
  • 3+ years' experience of working on a Hilton Front Desk Manager or Reception Manager position
  • Profound experience in customer service, office management and basic bookkeeping procedures
  • Good experience with office machines (such as fax machines and printers)
  • Good practical knowledge of MS Office, particularly Excel and Word, and proficiency in English (oral and written)
  • Strong communication and interpersonal skills
  • Good organizational, multitasking and problem-solving skills
  • High School diploma; additional certification will be a bonus

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