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Reception Manager Jobs in Utah (NOW HIRING)

Hyatt

Spa Reception Agent

Park City, UT

Spa Reception Agent Position Summary: The Spa Receptionist serves as the ambassador of the spa ... Manage appointment bookings, confirmations, and cancellations efficiently via phone, in person ...

Hyatt

Spa Reception Agent - Part Time

Park City, UT · On-site

Spa Reception Agent - Part Time Position Summary: The Spa Receptionist serves as the ambassador of ... Manage appointment bookings, confirmations, and cancellations efficiently via phone, in person ...

Heritage Schools, Inc.

Reception Supervisor

Provo, UT · On-site

If you're a strong leader who enjoys managing people, creating organized systems, and helping others, we'd love to meet you. What You'll Do * Supervise, train, schedule, and support Communication ...

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Reception Manager information

See Utah salary details

$10K

$55.8K

$80.6K

How much do reception manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for reception manager in Utah is $55,760.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $75,100.00 per year, depending on experience, location, and employer.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the most commonly searched types of Reception jobs in Utah?

The most popular types of Reception jobs in Utah are:

What are popular job titles related to Reception Manager jobs in Utah?

For Reception Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Reception Manager jobs in Utah look for?

The top searched job categories for Reception Manager jobs in Utah are:

What cities in Utah are hiring for Reception Manager jobs?

Cities in Utah with the most Reception Manager job openings:

Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Utah as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $55,760 per year, or $26.8 per hour.

Guest Reception Manager, Front Office (FT)

Montage International

Park City, UT • On-site

Other

Posted 9 days ago

Job description

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

If you are an internal applicant, please log into Workday and apply for your application to be considered.

Guest Reception Manager

Summary

The Guest Reception Manager is responsible for the management of all aspects of the Front Desk/PBX/Bell & Valet functions in accordance with hotel standards.

Essential Functions

Duties include, but are not limited to:

  • Monitoring service standards in all areas of the operation in keeping with the highest guest expectations
  • Handling all guest complaints in the absence of all other management, if guest wishes to speak to the Manager on Duty
  • Directing, implementing and maintaining a service and management philosophy which serves as a guide to respective staff
  • Maximizing the financial performance of the hotel by providing the highest possible guest service and product
  • Performing management duties in the absence of all other managers
  • Troubleshooting guest and employee issues
  • Constantly monitoring the physical area to ensure that all maintenance and housekeeping issues are reported and resolved efficiently

Qualifications

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

  • One year experience in a similar position.
  • Two years hotel experience, preferably in front of the house and guest relations.
  • High School graduate, college degree preferred.
  • Full knowledge of front desk operations.
  • Working knowledge of computers.
  • Excellent communication skills, both written and spoken.
  • Guest relations training.
  • Property management system experience preferably Opera and/or ResortSuite.
  • Current CPR and first aid certification.
  • Ability to understand guest problems and find solutions.
  • Ability to use good judgment and maintain discretion and diplomacy while performing job duties.
  • Ability to promote positive relations with guests, staff and vendors.
  • Ability to remain calm, courteous and helpful.
  • Ability to think clearly and quickly.
  • Ability to prioritize, organize and follow-up.
  • Ability to maintain confidentiality of all guests and inn information.
  • Ability to work cohesively with all departments.
  • Ability to communicate verbally by phone, radio, pager, in person and in writing.

Physical Requirements

Must be able to lift and carry up to 50lbs, walk long distances in all types of terrain, stand for extended periods of time. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Must be able to ascend and descend stairs, input and retrieve computer data.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Montage International logo

About Montage International

Sourced by ZipRecruiter

Montage International, based in Irvine, CA, US, operates within the hospitality industry. The company's portfolio includes highly luxurious resorts, hotels, residences, and golf courses, which are categorized under four distinctive brands: Montage Hotels & Resorts, Pendry Hotels & Resorts, Montage Residences and Pendry Residences. Established in 2002 by Alan Fuerstman, the company's goal is to transform traditional hospitality into something more immersive by integrating arts, culture, and fashion in their high-end properties. The company's mission is driven by the core values of social responsibility, humility, respect, integrity, and introspection -- hallmarks of the hospitality experience they aim to provide.

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Irvine, CA, US

Year founded

2002

Social media

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