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Reception Manager Jobs in New York (NOW HIRING)

Zuma

Host/Hostess

Manhattan, NY · On-site

$20/hr

... Reception Manager * Provide accurate wait time estimates and manage guest expectations during peak dining hours * Handle phone calls and inquiries for guests with to-go orders (where applicable ...

Zuma Restaurants

Host/Hostess

Manhattan, NY · On-site

$20/hr

... Reception Manager * Provide accurate wait time estimates and manage guest expectations during peak dining hours * Handle phone calls and inquiries for guests with to-go orders (where applicable ...

Zuma Restaurants

Receptionist

Manhattan, NY · On-site

$20/hr

... Reception Manager * Provide accurate wait time estimates and manage guest expectations during peak dining hours * Handle phone calls and inquiries for guests with to-go orders (where applicable ...

Zuma Restaurants

Receptionist

Manhattan, NY · On-site

$20/hr

... Reception Manager * Provide accurate wait time estimates and manage guest expectations during peak dining hours * Handle phone calls and inquiries for guests with to-go orders (where applicable ...

Soho House & Co.

Club Reception - Ludlow House

Manhattan, NY · On-site

$16.50 - $21.25/hr

... Managers on the floor with service standards and service execution • Punctuating all calls and ... Maintain a clean, sanitary and safe work environment, reception area, desk and coat check closet

Soho House & Co.

Club Reception - Ludlow House

Manhattan, NY · On-site

$16.50 - $21/hr

... Managers on the floor with service standards and service execution • Punctuating all calls and ... Maintain a clean, sanitary and safe work environment, reception area, desk and coat check closet

Arch Amenities Group

Spa Reception

Manhattan, NY · On-site

$14.75 - $18.50/hr

Spa Reception / Spa Front Desk Department: Spa Reports to: Spa Director Job Type: Non-Exempt Arch ... Arch Amenities Group is the leading provider of amenity management, consulting, and wellness ...

Arch Amenities Group

Spa Reception

Manhattan, NY · On-site

$15 - $18.50/hr

Spa Reception / Spa Front Desk Department: Spa Reports to: Spa Director Job Type: Non-Exempt Arch ... Arch Amenities Group is the leading provider of amenity management, consulting, and wellness ...

Arch Amenities Group

Spa Reception

Brooklyn, NY · On-site

$14.25 - $17.75/hr

Job Title: Spa Reception Department: Spa Reports to: Spa Director Job Type: Non-Exempt Arch ... Arch Amenities Group is the leading provider of amenity management, consulting, and wellness ...

Career Site

Spa Reception

Brooklyn, NY · On-site

$14.75 - $18.25/hr

Job Title: Spa Reception Department: Spa Reports to: Spa Director Job Type: Non-Exempt Arch ... Arch Amenities Group is the leading provider of amenity management, consulting, and wellness ...

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Reception Manager information

See New York salary details

$12K

$67K

$96.8K

How much do reception manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for reception manager in New York is $67,009.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $90,300.00 per year, depending on experience, location, and employer.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the most commonly searched types of Reception jobs in New York?

The most popular types of Reception jobs in New York are:

What are popular job titles related to Reception Manager jobs in New York?

For Reception Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Reception Manager jobs in New York look for?

The top searched job categories for Reception Manager jobs in New York are:

What cities in New York are hiring for Reception Manager jobs?

Cities in New York with the most Reception Manager job openings:

Reception Manager jobs near you
Infographic showing various Reception Manager job openings in New York as of September 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $67,009 per year, or $32.2 per hour.

Receptionist (Weekday Afternoons/ Evenings & Weekends)

Briarcliff Manor, NY • On-site

The Thoreau Club
Sports and Recreation Instruction • 11 - 50 employees
Learn more about The Thoreau Clubexternal

$17 - $18/hr

Part-time

Posted 15 days ago

Job description

Description
Job Title: Receptionist
Job Purpose:
To serve members and guests in a professional, friendly manner while following outlined club procedures and policies by providing genuine hospitality.
Operational
  • Work all scheduled shifts, with flexibility to cover additional shifts as needed.
  • Report to work on time for all scheduled shifts.
  • Regularly attend staff meetings.
  • Wear the full uniform (black pants, black Club Fit jacket, sneakers, and name tag) during all scheduled shifts.
  • Maintain the reception desk in a clean and orderly manner.
Communication
  • Maintain a professional and friendly phone manner.
  • Interact with members in a courteous and respectful manner.
  • Direct member inquiries and concerns to the appropriate manager.
  • Check email regularly for department updates and communications.
  • Partner with the Manager on Duty (MOD) as needed.
Service
  • Greet everyone who enters the club.
  • Demonstrate attention to detail by using members' names when checking them in.
  • Answer all incoming phone calls professionally and route calls appropriately.
Job Requirements
  • Ability to stand for extended periods of time.
  • Ability to lift up to 20 pounds.
  • Ability to understand and communicate both verbally and in writing in English.
  • Ability to follow directions.
  • Ability to think independently and suggest effective solutions to potential challenges.
Professional and Technical Knowledge
Ongoing Club Fit Training through the 1Huddle Learning Management System:
  • Bloodborne Pathogens (annually)
  • Emergency Response Protocol (ERP) (bi-annually)
  • Sexual Harassment Prevention (annually)
  • Cyber Security (annually)

Technical Knowledge:
  • Understand and utilize the multi-line phone and paging system.
  • Understand and execute all Club Automation and mobile app procedures.
  • Assist with guest registration.
  • Understand and execute point-of-sale (POS) procedures.
Contributes to Team Effort
  • Divide workload and cover breaks equally with co-workers.
  • Maintain a positive working relationship with management.
Reporting Structure
  • Direct line to the Reception Manager.

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