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Reception Manager Jobs in Philadelphia, PA (NOW HIRING)

Settlement Track, LLC

Reception/Admin Support

Marlton, NJ

$17 - $20.75/hr

Maintains reception area(s) and conference room(s); keeps areas tidy. * Scans documents. * Adheres ... Ability to effectively present information and respond to questions from groups of managers ...

Surety

Reception/Admin Support

Marlton, NJ · On-site

$17 - $20.75/hr

Maintains reception area(s) and conference room(s); keeps areas tidy. * Scans documents. * Adheres ... Ability to effectively present information and respond to questions from groups of managers ...

Surety Family of Companies

Reception/Admin Support

Marlton, NJ · On-site

$15.75 - $20.75/hr

Maintains reception area(s) and conference room(s); keeps areas tidy. * Scans documents. * Adheres ... Ability to effectively present information and respond to questions from groups of managers ...

Surety

Reception/Admin Support

Marlton, NJ · On-site

$17 - $20.75/hr

Maintains reception area(s) and conference room(s); keeps areas tidy. * Scans documents. * Adheres ... Ability to effectively present information and respond to questions from groups of managers ...

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All JobsReception JobsReception Manager JobsReception Manager Jobs in Philadelphia, PA

Reception Manager information

See Philadelphia, PA salary details

$11K

$61.3K

$88.6K

How much do reception manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for reception manager in Philadelphia, PA is $61,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $82,600.00 per year, depending on experience, location, and employer.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the most commonly searched types of Reception jobs in Philadelphia, PA?

The most popular types of Reception jobs in Philadelphia, PA are:

What are popular job titles related to Reception Manager jobs in Philadelphia, PA?

For Reception Manager jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Reception Manager jobs in Philadelphia, PA look for?

The top searched job categories for Reception Manager jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Reception Manager jobs?

Cities near Philadelphia, PA with the most Reception Manager job openings:

Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Philadelphia, PA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $61,806 per year, or $29.7 per hour.

Front Desk Reception

Ardmore, PA • On-site

Philadelphia Ophthalmology Associates
See more jobs at Philadelphia Ophthalmology Associatesexternal

$19 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Front Desk Receptionist – Philadelphia Ophthalmology Associates

Position Summary

The Front Desk Receptionist serves as the first point of contact for patients and visitors at our ophthalmology practice. This role is responsible for providing exceptional customer service, managing patient appointments, handling administrative tasks, and ensuring efficient front office operations. The ideal candidate is professional, organized, detail-oriented, and committed to creating a positive patient experience.

Key Responsibilities

Patient Reception & Customer Service

  • Greet patients, visitors, and vendors in a friendly and professional manner.
  • Check patients in and out for appointments.
  • Verify patient demographics, insurance information, and required documentation.
  • Answer incoming phone calls and respond to inquiries regarding appointments, services, and office policies.
  • Address patient concerns and direct them to the appropriate staff member when necessary.

Scheduling & Administrative Support

  • Schedule, confirm, and reschedule patient appointments.
  • Manage provider schedules to maximize efficiency and patient flow.
  • Send appointment reminders and follow-up communications.
  • Maintain accurate patient records within the electronic medical record (EMR) system.
  • Scan, file, and organize patient documents and correspondence.

Insurance & Financial Responsibilities

  • Verify insurance eligibility and benefits prior to appointments.
  • Collect copayments, deductibles, and outstanding balances.
  • Process patient payments and provide receipts.
  • Assist patients with completing registration and consent forms.
  • Maintain confidentiality of patient financial and medical information.

Office Operations

  • Coordinate patient flow and communicate delays or schedule changes.
  • Maintain a clean, organized, and welcoming reception area.
  • Order and monitor front office supplies as needed.
  • Assist clinical and administrative staff with clerical duties.
  • Ensure compliance with HIPAA and all applicable privacy regulations.

Qualifications

Required

  • High school diploma or equivalent.
  • Minimum of 1 year of customer service, receptionist, or medical office experience.
  • Strong communication and interpersonal skills.
  • Proficiency with computers, Microsoft Office, and office equipment.
  • Ability to multitask in a fast-paced healthcare environment.
  • Excellent organizational skills and attention to detail.

Preferred

  • Previous experience in an ophthalmology, optometry, or medical practice.
  • Knowledge of medical terminology and insurance verification processes.
  • Experience with electronic medical records (EMR) systems.
  • Bilingual skills are a plus.

Skills & Competencies

  • Professional and courteous demeanor
  • Strong customer service orientation
  • Excellent verbal and written communication
  • Time management and prioritization
  • Accuracy and attention to detail
  • Problem-solving ability
  • Team-oriented mindset
  • Ability to maintain patient confidentiality

Physical Requirements

  • Ability to sit, stand, and walk for extended periods.
  • Ability to use a computer and telephone throughout the workday.
  • Occasional lifting of office supplies up to 20 pounds.

Benefits (if applicable)

  • Competitive salary
  • Health and dental insurance
  • Paid time off and holidays
  • Retirement savings plan
  • Professional development opportunities

Job Type: Full-Time
Department: Front Office/Patient Services
Reports To: Practice Manager or Office Administrator

Pay Range: hourly rate will be discussed at an interview (based on experience and qualifications)