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Reception Manager Jobs in Reading, PA (NOW HIRING)

Residence at Boyertown Management

Concierge

Bechtelsville, PA · On-site

$15.25 - $19.50/hr

This role is responsible for creating a positive first impression, managing front desk operations ... Maintain a clean, organized reception area that supports a positive community experience. * Deliver ...

The Residence at Boyertown

Concierge

Bechtelsville, PA · On-site

$15.25 - $19.50/hr

This role is responsible for creating a positive first impression, managing front desk operations ... Maintain a clean, organized reception area that supports a positive community experience. * Deliver ...

The Residence at Boyertown

Concierge

Bechtelsville, PA · On-site

$15.25 - $19.50/hr

This role is responsible for creating a positive first impression, managing front desk operations ... Maintain a clean, organized reception area that supports a positive community experience. * Deliver ...

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Reception Manager information

See Reading, PA salary details

$10.6K

$58.8K

$85K

How much do reception manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for reception manager in Reading, PA is $58,821.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $79,200.00 per year, depending on experience, location, and employer.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are popular job titles related to Reception Manager jobs in Reading, PA?

For Reception Manager jobs in Reading, PA, the most frequently searched job titles are:

What job categories do people searching Reception Manager jobs in Reading, PA look for?

The top searched job categories for Reception Manager jobs in Reading, PA are:

What cities near Reading, PA are hiring for Reception Manager jobs?

Cities near Reading, PA with the most Reception Manager job openings:

Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Reading, PA as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $58,821 per year, or $28.3 per hour.

Security Officer Reception Emergency Assistance

AUS Inc

Quakertown, PA • On-site

$17.46/hr

Other

Retirement

Posted 5 days ago

Job description

Security Officer Reception Emergency Assistance

As a Security Officer Reception Emergency Assistance in Quakertown, PA, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a dynamic logistics and distribution location, you will welcome visitors, manage access, monitor entry activity, and provide outstanding customer service. You will support a professional, secure environment through clear communication and attentive front-desk operations. Join Allied Universal, where our agile, reliable, innovative, and caring culture puts people first, delivers through teamwork, and acts with integrity.

Position Type: Part Time

Pay Rate: $17.46 / Hour

Job Schedule:

DayTime

Tue 09:00 PM - 05:00 AM

Wed 09:00 PM - 05:00 AM

Sun 09:00 PM - 05:00 AM

What You'll Do:

  • Provide exceptional customer service to employees, visitors, drivers, and vendors at the front desk of a logistics and distribution location by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
  • Greet and screen visitors, confirm appointments, issue visitor credentials, and maintain accurate visitor, contractor, and delivery records in accordance with site procedures.
  • Answer and direct incoming calls, provide general site information, and communicate visitor arrivals or concerns to appropriate personnel.
  • Monitor access points and security-related systems from the front desk, report unusual activity, and help to deter unauthorized access.
  • Respond to incidents and critical situations in a calm, professional, problem-solving manner, documenting activities and notifying designated site contacts as required.

Minimum Requirements:

  • CPR/First Aid experience is preferred.
  • Access control/badge experience is preferred.
  • Customer service experience is preferred.
  • Comfort using a computer or tablet is preferred.
  • CPR certification is preferred.
  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial Benefits: Participate in our retirement savings plan to invest in your future.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID: 2026-1653249

AUS logo

About AUS

Sourced by ZipRecruiter

Industry

Marketing research

Company size

201 - 500 Employees

Headquarters location

Mount Laurel, NJ, US

Year founded

1967

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