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Reception Manager Jobs in Tennessee (NOW HIRING)

Hutton Hotel

Luxury Spa Massage Therapist

Nashville, TN · On-site

$10/hr

Collaborate with spa reception, management, and fellow therapists to ensure seamless guest experiences Requirements.... * Active State-Issued Massage Therapy License (required) * Minimum 1-2 years of ...

Innovetive Petcare

Veterinary Receptionist

Knoxville, TN · On-site

$17 - $19/hr

Manage high call volume and multi-line phone systems * Accurately check patients in and out * Maintain efficient patient flow between reception and medical teams Emergency Communication * Communicate ...

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Reception Manager information

See Tennessee salary details

$10K

$55.6K

$80.3K

How much do reception manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for reception manager in Tennessee is $55,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $74,900.00 per year, depending on experience, location, and employer.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the most commonly searched types of Reception jobs in Tennessee?

The most popular types of Reception jobs in Tennessee are:

What are popular job titles related to Reception Manager jobs in Tennessee?

For Reception Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Reception Manager jobs in Tennessee look for?

The top searched job categories for Reception Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Reception Manager jobs?

Cities in Tennessee with the most Reception Manager job openings:

Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Tennessee as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $55,591 per year, or $26.7 per hour.

Guest Reception Representative

Hilton Grand Vacations, Inc.

Nashville, TN

$13 - $16/hr

Full-time

Re-posted 25 days ago

Hilton Grand Vacations rating

6.8

Company rating: 6.8 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

9th of 21 rated holiday rentals

Job description

Under general supervision, the Guest Reception Representative is responsible for greeting guests, checking in and qualifying scheduled tours, answering and directing incoming calls, analyzing reports for discrepancies, and supporting our Sales department. The Guest Reception Representative will always represent the company professionally, in both appearance and communication with guests and fellow associates.

Qualifications - Requirements

  • High school diploma or equivalent
  • 1 year of general office experience
  • 1 year of customer service experience
  • Intermediate knowledge of MS Office applications
  • Must be willing to work weekends and travel between nearby sites

When you join us, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. We are a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

  • Greet all guests in a warm and professional manner
  • Understand and follow all processes as outlined in your Guest Reception Representative training
  • Maintain a positive working relationship with Sales, Marketing, and Admin departments
  • Check in and qualify guests for sales presentation, assisting with any guest questions/concerns
  • Enter guest and tour data into computer system in a timely and proficient manner
  • Prepare tour gifting and complete numerous inventory checks throughout the day
  • Accurately assign guests to a Sales Representative in the order they arrive
  • Answer all incoming calls, research customer issues, and escalate to a manager/supervisor as needed
  • Analyze End of Day reports for discrepancies and make necessary corrections
  •  Additional duties as assigned

What Hilton Grand Vacations employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hilton Grand Vacations logo

About Hilton Grand Vacations

Sourced by ZipRecruiter

Hilton Grand Vacations Inc. (HGV) is based in Orlando, Florida, and operates in the hospitality industry, specifically in the sector of vacation ownership. The company is committed to providing high quality, professionally managed, and flexible vacation ownership options to its customers. Hilton Grand Vacations sprung from the reputable Hilton Hotels brand, which was founded in 1919 by Conrad Hilton. The company's mission is to put the world on vacation, offering destinations and experiences that go beyond the traditional hotel stay.

Industry

Traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Orlando, FL, US

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