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Overnight Reception Jobs in Tennessee (NOW HIRING)

Under Canvas Inc.

Night Auditor

Pigeon Forge, TN · On-site

$14 - $18.50/hr

... overnight, including serving as the primary point of contact for guests during your shift, and ... Greet and check in guests at the reception desk, showcasing our amenities, and activities

Under Canvas Inc.

Night Auditor

Sevierville, TN · On-site

$16/hr

Greet and check in guests at the reception desk, showcasing our amenities, and activities ... Ability to work overnight shifts * Communication skills * Minimum two years of experience in ...

Under Canvas Inc.

Night Auditor

Sevierville, TN · On-site

$12.75 - $17/hr

Greet and check in guests at the reception desk, showcasing our amenities, and activities ... Ability to work overnight shifts * Communication skills * Minimum two years of experience in ...

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All JobsReception JobsOvernight Reception JobsOvernight Reception Jobs in Tennessee

Overnight Reception information

See Tennessee salary details

$8

$16

$24

How much do overnight reception jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for overnight reception in Tennessee is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.10 and $18.20 per hour, depending on experience, location, and employer.

What is the difference between Overnight Reception vs Front Desk Clerk?

AspectOvernight ReceptionFront Desk Clerk
Work HoursTypically overnight shifts, often 11 PM to 7 AMDay shifts, usually during business hours
Work EnvironmentHotels, motels, 24/7 facilitiesHotels, offices, customer service settings
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Employer & IndustryHospitality, lodging industryHospitality, lodging industry

Both Overnight Reception and Front Desk Clerk roles involve customer service and administrative tasks in the hospitality industry. The main difference lies in their work hours: Overnight Receptionists work overnight shifts, while Front Desk Clerks typically work during daytime hours. The skills and credentials required are similar, making them comparable roles within the same industry.

Can a shy person be an overnight receptionist?

Yes, a shy person can be an overnight receptionist, as the role often involves tasks like answering phones, greeting visitors, and managing administrative duties that do not require extensive social interaction. Developing communication skills and gaining experience can help shy individuals perform effectively in this position.

What unique challenges do overnight receptionists face, and how can they manage them?

Overnight receptionists often work with minimal supervision and must handle unexpected situations, such as late check-ins, guest emergencies, or security concerns. Staying alert during quiet hours and maintaining a welcoming attitude can be challenging when fatigue sets in. Successful overnight receptionists manage these challenges by developing strong organizational habits, practicing effective communication, and familiarizing themselves with safety protocols. Building good relationships with security staff and staying proactive about routine tasks also helps ensure smooth operations throughout the night.

What is an overnight receptionist?

Overnight receptionists are professionals who work at the front desk or reception area of a business, hotel, hospital, or other facility during nighttime hours. Their main responsibilities include greeting visitors, answering phone calls, managing reservations or appointments, and ensuring the security and smooth operation of the premises overnight. They often handle administrative tasks, respond to guest or client inquiries, and may assist with emergency situations as needed. This role requires strong communication skills, attention to detail, and the ability to work independently during late or overnight shifts.

What skills and qualifications are needed to thrive as an overnight receptionist?

To thrive as an Overnight Receptionist, you need strong organizational skills, attention to detail, and previous experience in customer service or hospitality, often supported by a high school diploma or equivalent. Familiarity with front desk management systems, booking software, and basic office equipment is typically required. Exceptional interpersonal skills, reliability, and the ability to remain calm under pressure are valuable soft skills in this role. These abilities ensure smooth overnight operations, guest satisfaction, and effective problem-solving when management support may be limited.

What does an overnight reception do?

An overnight reception involves working during nighttime hours to greet guests, handle check-ins and check-outs, answer inquiries, and ensure security. The role often requires good communication skills, attention to detail, and the ability to work independently in a quiet environment.
What are the most commonly searched types of Reception jobs in Tennessee? The most popular types of Reception jobs in Tennessee are:
What are popular job titles related to Overnight Reception jobs in Tennessee? For Overnight Reception jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Overnight Reception jobs in Tennessee look for? The top searched job categories for Overnight Reception jobs in Tennessee are:
What cities in Tennessee are hiring for Overnight Reception jobs? Cities in Tennessee with the most Overnight Reception job openings:
Overnight Reception jobs near you
Infographic showing various Overnight Reception job openings in Tennessee as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,964 per year, or $16.3 per hour.

Intake / Reception Specialist

Garza Law Firm PLLC

Chattanooga, TN • On-site

$16.25 - $21.50/hr

Full-time

Posted 15 days ago

Job description

Job Type
Full-time
Description
The Garza Law Firm's Intake / Reception Specialist is an entry-level to skilled client-facing position responsible for serving as an initial point of contact for potential clients, current clients, visitors, vendors, and callers. This position combines intake screening, appointment scheduling, front desk operations, phone and communication management, administrative support, and client service. The role keeps client needs at the forefront, provides a personable and efficient relationship-first experience, and works closely with firm personnel while maintaining confidentiality, professionalism, empathy, respect, and sound judgment.
The employees in this position do not have the authority to practice law, give legal advice, or set legal strategies for clients.
Requirements
Responsibilities
  • Client interaction and service: Warmly greet clients and visitors, assess their needs, direct them appropriately, offer refreshments, notify attorneys or staff as needed, and deliver a personable, efficient service experience that emphasizes the firm's relationship-first brand.
  • Intake and inquiry evaluation: Serve as a primary initial contact for potential clients, obtain and review necessary information, assess whether inquiries fit firm practice areas, identify key issues, and take appropriate action based on attorney guidance and firm policies.
  • Phone and communication management: Manage high-volume calls on multi-line systems, screen and route calls, handle voicemails, respond to inquiries with a pleasant and professional demeanor, coordinate conference calls or virtual meetings, and make outgoing calls to prospective clients by phone, email, and text.
  • Appointment scheduling and follow-up: Schedule and confirm appointments for potential clients who meet firm criteria, follow up after appointments to minimize lost leads, and create appointment folders for future visits.
  • Attorney and team coordination: Proactively contact attorneys to review critical case details, transfer clients to attorneys for case reviews when appropriate, route calls for current clients and vendors, and collaborate with firm personnel across divisions.
  • Administrative and operational support: Use systems such as Filevine, Lead Docket, Outlook, Word, Teams, and other Microsoft 365 applications to look up client information, enter data, file and manage documents, support mail and supply handling, maintain a tidy lobby, and assist legal assistants or paralegals as requested.
  • Office coverage and procedures: Provide phone and receptionist coverage during business hours, including flexible shifts as needed; follow office opening and closing procedures; and support front desk operations for callers, walk-ins, deliveries, paperwork drop-offs, and general inquiries.
  • Compliance, confidentiality, and problem-solving: Uphold confidentiality and ethical standards, protect client information and case details, resolve minor operational issues such as scheduling conflicts, and collaborate on process improvements that enhance efficiency and client satisfaction.
  • Client respect and professional conduct: Treat all clients, callers, visitors, and co-workers with dignity, empathy, situational awareness, and curiosity over judgment.
  • Professional development: Participate in training as required and accommodate occasional travel or overnight stays when needed.

Work Experience
Required
  • 1-2 years of receptionist, administrative, contact center, customer service, or related client-facing experience preferred for entry into the role.
  • Proficient typing skills, with the ability to type and talk with clients while accurately capturing important information; minimum typing speed of 50+ words per minute preferred for intake-heavy duties.
  • Proficiency with Microsoft 365 applications, including Outlook, Word, and Teams.
  • Experience speaking regularly by phone and corresponding through email with a professional, confident tone.
  • Excellent communication, multitasking, attention to detail, and problem-solving skills in a high-pressure, high-call-volume setting.
  • Professional appearance and conduct appropriate for a client-facing law firm environment.

Preferred
  • Experience in a law firm, reception role, contact center, customer service setting, or legal intake environment.
  • Minimum of 1-2 years of direct experience providing intake services in a legal firm, including initial client consultations, case assessment, and coordination of legal documentation.
  • Familiarity with legal software such as Lead Docket and Filevine.
  • Basic knowledge of legal terminology.

Education, Certifications, and Qualifications
Required
  • High School Diploma.
  • Confidentiality of client information and cases.
  • Punctuality and demonstrated schedule adherence.
  • Willingness and ability to work in a high-call-volume environment for long periods during a typical work schedule.
  • Engaging, personable, and efficient phone communication skills.
  • Effective written and verbal communication appropriate for a professional work setting.
  • Ability to show empathy with situational awareness regardless of the nature of a call or visit.
  • Ability to favor curiosity over judgment when assisting clients, callers, visitors, and co-workers.

Preferred
  • Fluency in Spanish.
  • Familiarity with Microsoft 365 products beyond basic daily use.
  • Ability to apply team communication strategies, including awareness of Print and Kolbe A scores, to enhance interactions with co-workers.

Apply