Overnight Reception Jobs in Tennessee (NOW HIRING)

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Night Audit is responsible for overnight operations of the front desk, accounting, and security. Responsibilities will include interacting with guests, activities at Oak Cottage and throughout the property, and requires the Night Audit to be a competent representative of the company. The significant results of this position are to effectively handle any questions, problems, concerns, and needs of any guests related to lodging, food, and beverage, and the general safety of the buildings and grounds.

Pay Range: $16.00 per hour. Starting compensation will be determined based on experience, skills, and other job-related factors.

Hours for this position would be 11 pm - 7 am. Weekend availability is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Strong self-motivator
Ability to be organized and follow-up on tasks
Basic understanding of Windows programs and Point of Sale systems
Ability to follow routine instructions
Flexibility with scheduling for weekends and holidays
Positive phone interaction
Strong character
Ability to remain calm under pressure
Ability to multi-task
A desire for continued education and growth
Guests Services
Answering and responding to guests' calls and individual needs
Late check-ins and early departures including luggage delivery and removal
Logging and delivering wake-up calls
Security checks and walk-through of the houses and cottage area
Light housekeeping in cottages and common areas after late-night activities
Printing traces and arrival reports for the following day
Copying and delivery of the Times fax
Accounting
Completion of opening paperwork for the next business day
Processing and delivery of guest folios with departure letters
Night audit entry and review
Support tasks required at various times by the Controller
Security
Responding to fire alarms and taking appropriate steps
Observing property for potential security problems
Monitoring groups and individuals after hours
Must comply with all company policies and procedures.
Must be able to work well with other Team Members, Managers, and interact with our guests.
Regular and consistent attendance is required to perform the essential functions of this position and the flexibility to work nights and weekends.
SUPERVISORY RESPONSIBILITIES
None
EDUCATION AND TRAINING
College degree or 2-3 years of hospitality/security experience preferred
High school diploma or equivalent
Must have a valid driver's license
LANGUAGE SKILLS
Must have excellent written and verbal communication skills
Must be able to communicate effectively with guests, managers, and team members
MATHEMATICAL SKILLS
Must have an understanding of basic math and accounting functions for night audit reports
REASONING ABILITY
Must be able to make decisions under pressure
Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals
Must be able to manage diverse tasks simultaneously
PHYSICAL DEMANDS
Must be able to stand or walk for long periods
Must be able to manage time to stay alert personally
Must be able to lift up to 50 lbs.
Must be able to operate a company vehicle or golf cart safely
WORK ENVIRONMENT
General office / front desk guest reception area
Must be able to work outdoors in all weather conditions