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Process Improvement Manager Jobs (NOW HIRING)

M&T Bank

Process Improvement Manager I

Buffalo, NY · On-site

$74K - $124K/yr

Overview: Partner with business and technology stakeholders to advance process improvement ... Communicate project status and escalate risks, issues and roadblocks to manager on a regular basis.

Motorola

DC Process Improvement Manager

Elgin, IL

$85K - $125K/yr

The DC Process Improvement Manager is responsible for managing continuous improvement projects while supporting Quality/Cost/Delivery operations for North and Latin America. In this role you will:

M&T Bank

Process Improvement Manager I

Buffalo, NY · On-site

$74K - $124K/yr

Overview: Partner with business and technology stakeholders to advance process improvement ... Communicate project status and escalate risks, issues and roadblocks to manager on a regular basis.

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$45.5K

$102.9K

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How much do process improvement manager jobs pay per year?

As of Jun 5, 2026, the average yearly pay for process improvement manager in the United States is $102,929.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $121,500.00 per year, depending on experience, location, and employer.

What Is a Process Improvement Manager?

A process improvement manager oversees the daily operations of a business or organization and suggests ways to improve efficiency and productivity. As a process improvement manager, you use software systems and other tools to collect data about processes. You analyze the information, identify areas that need improvement, and develop more efficient production systems. Qualifications to become a process improvement manager include several years of experience in the industry, especially in leadership roles.

What are the key skills and qualifications needed to thrive as a Process Improvement Manager, and why are they important?

To thrive as a Process Improvement Manager, you need expertise in process analysis, project management, and a strong background in business or engineering, often supported by a bachelor’s degree and certifications like Six Sigma or Lean. Familiarity with process mapping tools, data analysis software, and continuous improvement methodologies is typically required. Exceptional problem-solving, communication, and leadership skills help drive change and foster cross-functional collaboration. These capabilities are crucial for identifying inefficiencies, implementing sustainable improvements, and achieving organizational goals.

What are some common challenges Process Improvement Managers face when implementing new initiatives, and how can they be addressed?

Process Improvement Managers often encounter resistance to change from employees who are accustomed to established workflows. Gaining buy-in from stakeholders and ensuring clear communication across departments are critical for successful implementation. To address these challenges, it's important to involve team members early in the process, provide training, and highlight the benefits of proposed improvements. Regular feedback sessions and transparent progress updates also help foster collaboration and minimize pushback.

What does a Process Improvement Manager do?

A Process Improvement Manager is responsible for analyzing business processes and identifying areas where efficiency, quality, or productivity can be improved. They use methodologies like Lean, Six Sigma, or Kaizen to streamline workflows, reduce waste, and enhance customer satisfaction. Their role often involves leading cross-functional teams, implementing best practices, and measuring the impact of improvements. Ultimately, they help organizations save time and resources while delivering better results.

What is the difference between Process Improvement Manager vs Business Analyst?

AspectProcess Improvement ManagerBusiness Analyst
Required CredentialsBachelor's degree; certifications like Six Sigma or LeanBachelor's degree; certifications like CBAP or PMI-PBA
Work EnvironmentLeads process optimization projects across departmentsAnalyzes business needs and recommends solutions
Employer & Industry UsageManufacturing, healthcare, finance, and techIT, finance, consulting, and corporate sectors

The Process Improvement Manager focuses on optimizing processes and implementing efficiency strategies, often leading cross-functional teams. In contrast, a Business Analyst primarily analyzes business requirements and recommends solutions to improve operations. While both roles require analytical skills and certifications like Six Sigma, their core responsibilities and work environments differ, making each role unique in organizational impact.

More about Process Improvement Manager jobs
What cities are hiring for Process Improvement Manager jobs? Cities with the most Process Improvement Manager job openings:
What are the most commonly searched types of Process Improvement jobs? The most popular types of Process Improvement jobs are:
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Process Improvement Manager jobs near you
Infographic showing various Process Improvement Manager job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $102,929 per year, or $49.5 per hour.
Continuous Process Improvement Manager

Continuous Process Improvement Manager

Mustang Cat

Houston, TX • On-site

Full-time

Posted 29 days ago

Mustang CAT rating

8.2

Company rating: 8.2 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

37th of 140 rated vehicle equipment hire

Job description

Building Texas... Powering the WorldSince 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!
Now Hiring: Continuous Process Improvement Manager
(Operational Excellence | Multi-Branch Operations | Rental Services)
Mustang Cat is seeking a driven and analytical Continuous Process Improvement Manager to support operational excellence initiatives across Mustang Rental Services. This highly visible leadership role is responsible for driving execution consistency, operational discipline, and continuous improvement across a multi-branch rental operation serving the construction, industrial, infrastructure, and energy industries.
Job Summary
In this role, you'll partner closely with Branch Operations, Service, Fleet, Heavy Rents, Sales, and Central Operations teams to improve operational performance, eliminate inefficiencies, and strengthen execution consistency across the business.
Key Responsibilities
Operational Standardization & Execution
  • Drive adoption and compliance with standard operating procedures across branches, yards, shops, and dispatch
  • Identify execution gaps and variability across locations; lead corrective action plans with branch leadership
  • Support rollout and reinforcement of new operating models, workflows, and process changes
  • Act as a field-facing execution leader-present in branches, yards, and operations regularly

Performance Improvement & Continuous Improvement
  • Lead continuous improvement initiatives targeting cost to serve, delivery execution, turnaround time, and labor productivity
  • Partner with branch and regional leaders to improve Rev/FTE, GM/FTE, and operational throughput metrics
  • Apply Lean / Six Sigma concepts pragmatically to eliminate waste and friction in daily operations
  • Track initiative progress and ensure benefits realization

Cross-Functional Enablement
  • Partner with Fleet and Central Ops to ensure operational readiness, availability logic, and execution alignment
  • Support Service and Heavy Rents in improving repair cycle time, dispatch effectiveness, and job execution flow
  • Collaborate with Pricing, Sales, and Finance leaders to ensure execution aligns with revenue and margin objectives

Reporting & Governance
  • Develop and maintain execution scorecards and dashboards tied to operational KPIs
  • Monitor leading indicators and surface risks early to Operations and Executive leadership
  • Drive accountability through clear ownership, follow-up, and execution cadence
  • Support monthly operating reviews with data-driven insights and recommendations

Qualifications
Education
  • Bachelor's degree in Operations Management, Engineering, Business, Finance, or a related field
  • Lean, Six Sigma, or continuous improvement certification preferred

Experience
  • 7+ years of experience in operations, operational excellence, or continuous improvement roles
  • Experience in equipment rental, industrial services, logistics, construction, or asset-intensive environments strongly preferred
  • Proven track record of driving execution improvements across multiple locations or teams
  • Experience directly managing teams and developing employees

Skills & Competencies
  • Strong operational analytics and problem-solving capability
  • Ability to influence without authority across branches and functional teams
  • Practical application of Lean / CI principles (not theoretical)
  • Strong communication and change management skills
  • High comfort working in the field and with frontline teams

Attributes
  • Execution-oriented and results-driven
  • Structured, disciplined, and data-focused
  • Comfortable challenging the status quo
  • High ownership mindset with strong follow-through

This role plays a critical part in supporting Mustang Rental Services' continued growth by improving execution consistency, operational efficiency, and profitability across the organization. Success in this position will directly impact operational performance, customer experience, and long-term business growth.
Check out the Mustang Cat Anthem to see our mission in action!
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Mustang Cat is an Equal Opportunity Employer.

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