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Quality & Process Improvement Coordinator

Arlington, TX · On-site

$26 - $27.50/hr

Quality & Process Improvement Coordinator Position Summary The Quality & Process Improvement Specialist is responsible for supporting and improving the organization's Quality Management System (QMS ...

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Continuous Improvement Coordinator

Mansfield, OH · On-site

The Continuous Improvement Coordinator plays a pivotal role in driving operational excellence within a manufacturing environment by identifying, developing, and implementing process improvements that ...

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Process Improvement Coordinator information

See salary details

$30K

$62.6K

$96.5K

How much do process improvement coordinator jobs pay per year?

As of Aug 24, 2026, the average yearly pay for process improvement coordinator in the United States is $62,622.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $72,000.00 per year, depending on experience, location, and employer.

What does a process improvement coordinator do?

A Process Improvement Coordinator is responsible for analyzing existing business processes and identifying opportunities for improvement to increase efficiency, reduce costs, and enhance quality. They collaborate with various departments to implement changes, monitor progress, and ensure that improvements align with organizational goals. Their role often involves collecting and interpreting data, facilitating workshops, and supporting teams through change management initiatives.

How does a process improvement coordinator typically collaborate with cross-functional teams during a project?

A Process Improvement Coordinator regularly works with cross-functional teams by facilitating meetings, gathering input from various departments, and ensuring that proposed changes align with overall business goals. They serve as a bridge between stakeholders, such as operations, quality, and management, to identify bottlenecks and develop effective solutions. Clear communication and strong organizational skills are essential, as coordinators often lead workshops and training sessions to implement new processes and monitor their success.

What are the key skills and qualifications needed to thrive as a process improvement coordinator, and why are they important?

To thrive as a Process Improvement Coordinator, you need a solid understanding of process analysis, project management, and continuous improvement methodologies like Lean or Six Sigma, often supported by a relevant bachelor’s degree. Familiarity with process mapping tools, workflow software, and certifications such as Lean Six Sigma Green Belt are typically required. Strong analytical thinking, communication, and problem-solving skills help you engage stakeholders and drive effective change. These competencies are crucial for identifying inefficiencies, implementing solutions, and ensuring sustained operational improvements.

What is the difference between Process Improvement Coordinator vs Business Analyst?

AspectProcess Improvement CoordinatorBusiness Analyst
Required CredentialsTypically certifications like Lean, Six Sigma, or process improvement trainingOften includes certifications like CBAP, PMI-PBA, or business analysis courses
Work EnvironmentWorks within operational teams to optimize processesAnalyzes business needs, often collaborating across departments
Employer & Industry UsageCommon in manufacturing, healthcare, and corporate settingsPrevalent in IT, finance, and consulting industries

While both roles focus on improving organizational efficiency, the Process Improvement Coordinator primarily concentrates on streamlining processes using methodologies like Lean or Six Sigma. In contrast, the Business Analyst evaluates business needs and requirements to implement solutions. Both roles require analytical skills and certifications, but their focus areas and typical industries differ.

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Process Improvement Coordinator jobs near you
Infographic showing various Process Improvement Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $62,622 per year, or $30.1 per hour.

Process Improvement Coordinator

CCL Label, Inc.

Hightstown, NJ • On-site

$65K - $70K/yr

Full-time

Posted 25 days ago

CCL Label rating

8.7

Company rating: 8.7 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

12th of 121 rated packaging manufacturers

Job description

The Process Improvement Coordinator is responsible for identifying, developing, and implementing process improvement initiatives that enhance operational efficiency, product quality, productivity, and customer satisfaction. This position analyzes manufacturing and business processes, monitors performance metrics, supports continuous improvement initiatives, and collaborates cross-functionally to eliminate waste, improve workflows, and drive sustainable operational excellence.
The role serves as a key resource in Lean Manufacturing, data analysis, root cause problem solving, and process optimization efforts throughout the organization.
Essential Duties and Responsibilities
Continuous Improvement & Operational Excellence
  • Identify opportunities to improve manufacturing, administrative, and operational processes.
  • Lead and support continuous improvement projects focused on productivity, quality, safety, delivery, and cost reduction.
  • Facilitate Lean Manufacturing initiatives and promote a culture of continuous improvement throughout the organization.
  • Assist departments in developing standardized work procedures and best practices.
  • Support implementation and sustainability of process improvements through training, documentation, and follow-up audits.

Data Analysis & Performance Measurement
  • Collect, analyze, and report operational data to identify trends, bottlenecks, and improvement opportunities.
  • Develop and maintain Key Performance Indicators (KPIs), dashboards, and operational scorecards.
  • Monitor metrics including productivity, waste, scrap, downtime, efficiency, quality, labor utilization, and on-time delivery.
  • Generate daily, weekly, and monthly reports to support operational decision-making.
  • Present findings and recommendations to management and operational teams.

Project Management
  • Coordinate process improvement projects from identification through implementation and validation.
  • Establish project objectives, timelines, milestones, and success measurements.
  • Track project progress and communicate status updates to stakeholders.
  • Collaborate with department leaders to prioritize improvement opportunities based on business impact.
  • Ensure projects achieve measurable and sustainable results.

Manufacturing Process Support
  • Work closely with Production Supervisors, Leads, Operators, Maintenance, Quality, and Customer Service personnel to improve operational performance.
  • Evaluate workflow, staffing, equipment utilization, and scheduling effectiveness.
  • Conduct time studies, process observations, and workflow analyses.
  • Support efforts to reduce waste, increase throughput, and improve overall equipment effectiveness (OEE).
  • Assist in resolving process-related issues affecting quality, delivery, or production efficiency.

Training & Employee Engagement
  • Facilitate employee training related to Lean Manufacturing principles, continuous improvement methodologies, and process standards.
  • Support employee involvement programs focused on operational improvement.
  • Assist teams in implementing problem-solving tools and continuous improvement techniques.
  • Promote a culture of accountability, teamwork, and data-driven decision-making.

Quality & Compliance Support
  • Support corrective and preventive action (CAPA) initiatives through root cause analysis and process improvement activities.
  • Assist in maintaining process documentation, procedures, and work instructions.
  • Participate in internal audits and continuous improvement reviews.
  • Ensure process improvements comply with quality, safety, and regulatory requirements.

Qualifications
Education
  • Bachelor's degree in Engineering, Operations Management, Manufacturing, Business Administration, Supply Chain, or related field preferred.
  • Equivalent combination of education and relevant manufacturing experience may be considered.

Experience
  • 2-5 years of experience in manufacturing, process improvement, operational excellence, quality, or production environments.
  • Experience participating in or leading Lean Manufacturing and continuous improvement initiatives preferred.
  • Experience in printing, packaging, labeling, or converting industries is a plus.

Knowledge, Skills, and Abilities
  • Strong analytical and critical thinking skills.
  • Proficiency in Microsoft Excel, including advanced reporting and data analysis functions.
  • Experience with data visualization and reporting tools preferred.
  • Knowledge of Lean Manufacturing, Six Sigma, Kaizen, 5S, and Root Cause Analysis methodologies.
  • Strong project management and organizational skills.
  • Ability to analyze complex operational processes and recommend practical solutions.
  • Excellent verbal, written, and presentation skills.
  • Ability to collaborate effectively with employees at all organizational levels.
  • Strong attention to detail and results-oriented mindset.

Preferred Certifications
  • Lean Six Sigma Yellow Belt, Green Belt, or equivalent.
  • Lean Manufacturing Certification.
  • Continuous Improvement or Project Management training.

Key Competencies
  • Continuous Improvement
  • Lean Manufacturing
  • Data Analysis
  • Process Optimization
  • Root Cause Analysis
  • Project Management
  • Change Management
  • Communication & Collaboration
  • Problem Solving
  • Strategic Thinking
  • Organizational Effectiveness

Working Conditions
  • Primarily office-based within a manufacturing environment.
  • Frequent interaction with production teams and manufacturing equipment.
  • Regular time spent on the production floor conducting observations and process reviews.
  • Exposure to production-related noise, inks, coatings, and manufacturing equipment.
  • Occasional overtime may be required to support projects and operational priorities.

Physical Requirements
  • Ability to move throughout production and office environments.
  • Frequent walking, standing, and observation of manufacturing processes.
  • Use of computers and office equipment for extended periods.
  • Ability to lift and carry materials up to 20 pounds occasionally.
  • Ability to read reports, production data, charts, and technical documentation.

Reports To: Quality Assurance
FLSA Status: Exempt
Salary Range: $65,000 - $70,000 annually

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